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Compatibility issues with Ahnlab Safe Transaction #2460

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dnovitskyi opened this issue Mar 3, 2019 · 5 comments
Closed

Compatibility issues with Ahnlab Safe Transaction #2460

dnovitskyi opened this issue Mar 3, 2019 · 5 comments

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@dnovitskyi
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Steps to reproduce

  1. Use AdGuard alongside with Ahnlab Safe Transaction
  2. All HTTPS websites will refuse to load with ERR_CONNECTION_RESET error
  3. Non-secure websites will load very slowly

Expected behavior

Websites should load w/o issues

Actual behavior

AdGuard causes compatibility issues with Ahnlab Safe Transaction

Screenshots, Logs, Customer ID

2121205

Your environment

  • OS: Windows 10 Pro, v1809
  • Affected browsers: All major browsers (Chrome, Firefox, Edge, IE)

Disabling Ahnlab Safe Transaction seems to be out of question. User reports that this software is required to perform banking operations in South Korea.

@TheHasagi
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Unable to reproduce with the latest Nightly.

@dnovitskyi
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Asked for an update.

@dnovitskyi
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Still doesn't work. Ticket 2121205 has a screen capture of the entire process; I've also asked for a fresh batch of logs.

@dnovitskyi
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@TheHasagi User has sent new logs alongside with screen capture.

@adbuker
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adbuker commented Apr 8, 2019

@akmLaVx, btw, please ask the user to switch to redirect driver mode (in the advanced settings) - it can help.

@zzebrum zzebrum closed this as completed May 22, 2019
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