[BUG] onError: ErrorCode.JoinChannelRejected

[moesaid]

Describe the bug
getting error on joining a room

Local video state changed state: LocalVideoStreamState.Failed and error: LocalVideoStreamError.DeviceNotFound
onError: ErrorCode.JoinChannelRejected

To Reproduce
Steps to reproduce the behavior:
once on

Expected behavior

• so once joining a room on a video call I get the error
• if joining on a real device I get the error but I join the call
• using IOS simulator I get the error with joining the call

Screenshots

Desktop (please complete the following information):

• OS: [e.g. iOS]
• Browser [e.g. chrome, safari]
• Version [e.g. 22]

Smartphone (please complete the following information):

• Device: Iphone 8+
• Device: simulator 13
• Os: 15

[tadaspetra]

First thing I would check is that the tempToken isn't expired. It expires every 24 hours. Was this working before, or has it never worked?

[moesaid]

Hi Tadas! love your videos buddy!
actually never worked tried multiple times regenerating tempToken on Agora console, and experienced the same error.

[tadaspetra]

Thank you so much! That really means a lot :)

But can you try to run the example app that we have in the repo, and see if that works. I am wondering whether this could be something to do with GetX initialization. According to the documentation, these are some possible reasons for that error, but from what you shared those aren't likely. One of my guesses is that GetX doesn't initialize it appropriately. If you try with the basic example app would be great

[moesaid]

I didn't have a chance to run the example, but for sure will do so this week. I will let you know :)

[moesaid]

running the example

flutter: Error occured while initializing Agora RtcEngine: PlatformException(7, not initialized, null, null)
[VERBOSE-2:ui_dart_state.cc(209)] Unhandled Exception: Null check operator used on a null value
#0      SessionController.joinVideoChannel
package:agora_uikit/controllers/session_controller.dart:397
<asynchronous suspension>
#1      AgoraClient.initialize
package:agora_uikit/src/agora_client.dart:69
<asynchronous suspension>
#2      _MyAppState.initAgora
package:agora_uikit_example/main.dart:32
<asynchronous suspension>

[Meherdeep]

@moesaid The error code 7 occurs when your RtcEngine hasn't been initialized. Please make sure that you're passing the correct AppId and a valid token.

[Meherdeep]

@moesaid Closing this issue for now. Feel free to open it again if you're still facing this issue.