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[BUG] With Video Calls #6
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@rlee1990 Can you please share the Agora SDK logs and screenshot of the problem that you are describing? |
@rlee1990 Can you also share your code? |
@tadaspetra here is my code:
@Meherdeep I will send the other information in a moment. |
@Meherdeep here is my logs
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This one might look better not sure which one helps more:
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Today the video stops showing on the s20+ but the audio will still work like last night. |
Hey @rlee1990, Thanks for sharing all the logs. However, I was not able to reproduce the bug that you shared. Can you please try running our example code and see if you're getting the same error? It would be great if you could share the steps to reproduce this bug? Also, if you could share your Flutter doctor and the android version that you're running on both your devices can help a lot in reproducing this error. |
Okay I will try all of that and let you know @Meherdeep |
Okay so I think the issue is only happening when the devices are so close that they start to give feedback sounds then they lose the video for each other but still has the audio. The note 8 is running android 9 and the s20+ is running android 11. I tested with the example project and also had the issue only at the above mentioned time. I doubt this would happen in a real world moment so unless you think it might be more it can be closed. |
Actually its a quite legit bug.. Its not just happening because of feedback sounds... I tried it with my friend who lives quite far from my area and we had the same problem in the release build... In debug build, it worked fine for first few tries, but then when I tried to move the devices, it went black either in one or in some cases both of the devices... It is worth examining this issue. |
@devanshkaria88 Can you please help me with the steps to reproduce this error? If you can share your Agora SDK logs as well it would be great. |
Reopening issue for potential bug |
Black Screen on Video Calls When I use the AgoraUIKit on Samsung A52 (debug mode), I will always get a black screen, but after I do fast hot reload feature from Flutter, the camera is suddenly activated and working well. Is this got something to do with the channel hasn't initialized? Because, I've tried to reinitialize engine via |
@fullstack-dre Can you please try the latest version 0.0.3 |
@Meherdeep I've tried the newest version (0.0.3) but it still has the same issue. Black screen for video on joined, while the AgoraClient is correct and then the camera will work when I do a fast hot reload or if I navigate to other page without terminating the channel and come back again. |
@fullstack-dre Can you please share which device you have been using along with your Samsung device and their OS versions. Also please share your Agora SDK logs. |
Closing for now, if you still have issues feel free to reopen. |
When using on Android Samsung Galaxy S20+ and Note 8 I came across an issue that the video for the Galaxy s20+ would disappear on the Note 8. I at first thought it only happened when pressing the mute button on the s20+ but it happens randomly when the devices are moved also.
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