FAQ

Please read this list of common issues before creating an issue.

Q. I get Access Denied error when I start my bot.

A. In most cases Access Denied error means that your account is limited. See Steam Support article about limited accounts.

Q. I can't login to my account.

A. Double check that your account credentials and Steam Guard code are correct. This is never a problem of steam-tradeoffers and most likely the problem with Steam itself. Examples here use node-steam library to do Steam login.

Q. I can't make/accept/etc. trade offers.

A. There are two major possible cases:

• Your params are incorrect, items are not tradable, or items not available, etc.

• Your account can't trade which is normal for all new logins. Wait for 1-2 weeks, do not remove sentry file. There are also some rare cases when even old enough logins can't trade. That means you are very unlucky. Remove sentry file and login again. Blame Steam.

There are also some cases when Steam fails to send a trade offer due to its internal reasons, or returns errors even in cases of success. You know, blame Steam.

Q. I get some strange errors, 401, 403, etc.

A. In some cases 401 error means your cookies are no longer valid, you need to get new cookies from Steam. If you get 403 in Steam WebAPI methods, try to regenerate your Web API key. 403 also occurs if family mode is enabled.