Can't shutdown my computer with the shutdown command

[melhafid]

Backstory

Hi, I was trying the plugin so that it could turn my computer on and off whenever i wanted.

Somehow I managed to turn it on, but impossible for me to turn it off.

Issue

Here is what the log returns :

[9/6/2022, 4:26:32 AM] [PC-MOUSSA] [NetworkDevice] Attempting to shut down the device using "net"
[9/6/2022, 4:26:32 AM] [PC-MOUSSA] [NetworkDevice] HWOL-4001 An error occurred while trying to shut down the device. This is most likely not an issue with homebridge-wol itself. For more information see https://github.com/AlexGustafsson/homebridge-wol/wiki/Frequently-Asked-Questions#hwol-4001
[9/6/2022, 4:26:32 AM] [PC-MOUSSA] [NetworkDevice] Waiting for shutdown grace time (NaNms)
[9/6/2022, 4:26:47 AM] [PC-MOUSSA] [NetworkDevice] Device went from status "ShuttingDown" to "Online"

Environment

- os and os version: Mac OS 12.4
- node version: 16.16.0
- homebridge version: 1.5.0
- homebridge-wol version: 5.0.2

Configuration

Here is my config.json file

"accessories": [
        {
            "name": "PC-MOUSSA",
            "manufacturer": "homebridge-wol",
            "model": "NetworkDevice",
            "mac": "MAC-ADDRESS",
            "ip": "192.168.1.21",
            "host": "192.168.1.21",
            "startCommandTimeout": 0,
            "wakeGraceTime": 20,
            "wakeCommandTimeout": 0,
            "shutdownCommand": "net rpc shutdown --ipaddress 192.168.1.21 --user moussa/elhaf%0421",
            "shutdownGraceTime": 15,
            "shutdownCommandTimeout": 0,
            "logLevel": "Info",
            "returnEarly": false,
            "accessory": "NetworkDevice"

Logs

When I follow these steps:
1. Make sure `logLevel` is set to `Debug` on all `NetworkDevice` accessories
2. Run `homebridge`
3. Let it run for a couple of minutes
4. Try to turn a device on or off using the plugin
5. Wait one minute
6. Repeat step 4

I get the following log:

[9/6/2022, 4:49:53 AM] [PC-MOUSSA] [NetworkDevice] Got state request - reporting Online
[9/6/2022, 4:49:53 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:49:53 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:49:54 AM] [PC-MOUSSA] [NetworkDevice] Got state request - reporting Online
[9/6/2022, 4:49:55 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:49:55 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:49:57 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:49:57 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:49:59 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:49:59 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:50:01 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:50:01 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:50:01 AM] [PC-MOUSSA] [Pinger] Got 5 positives out of 5
[9/6/2022, 4:50:01 AM] [PC-MOUSSA] [NetworkDevice] Got state change from pinger: online
[9/6/2022, 4:50:03 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:50:03 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:50:05 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:50:05 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:50:06 AM] [PC-MOUSSA] [NetworkDevice] Got state request - reporting Online
[9/6/2022, 4:50:07 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:50:07 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:50:09 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:50:09 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:50:10 AM] [PC-MOUSSA] [NetworkDevice] Got state request - reporting Online
[9/6/2022, 4:50:11 AM] [PC-MOUSSA] [NetworkDevice] Got user-triggered state change: 0
[9/6/2022, 4:50:11 AM] [PC-MOUSSA] [NetworkDevice] Shutdown cycle started
[9/6/2022, 4:50:11 AM] [PC-MOUSSA] [NetworkDevice] Device went from status "Online" to "ShuttingDown"
[9/6/2022, 4:50:11 AM] [PC-MOUSSA] [Pinger] Stopping pinger
[9/6/2022, 4:50:11 AM] [PC-MOUSSA] [NetworkDevice] Attempting to shut down the device using "net"
[9/6/2022, 4:50:11 AM] [PC-MOUSSA] [NetworkDevice] HWOL-4001 An error occurred while trying to shut down the device. This is most likely not an issue with homebridge-wol itself. For more information see https://github.com/AlexGustafsson/homebridge-wol/wiki/Frequently-Asked-Questions#hwol-4001
[9/6/2022, 4:50:11 AM] [PC-MOUSSA] [NetworkDevice] Error: Command failed: net rpc shutdown --ipaddress 192.168.1.21 --user elhaf%0421
/bin/sh: net: command not found

[9/6/2022, 4:50:11 AM] [PC-MOUSSA] [NetworkDevice] Waiting for shutdown grace time (NaNms)
[9/6/2022, 4:50:12 AM] [PC-MOUSSA] [NetworkDevice] Got state request - reporting ShuttingDown
[9/6/2022, 4:50:15 AM] [PC-MOUSSA] [NetworkDevice] Got state request - reporting ShuttingDown
[9/6/2022, 4:50:16 AM] [Google Smart Home] Finished instance discovery
[9/6/2022, 4:50:20 AM] [PC-MOUSSA] [NetworkDevice] Got state request - reporting ShuttingDown
[9/6/2022, 4:50:21 AM] [PC-MOUSSA] [NetworkDevice] Got state request - reporting ShuttingDown
[9/6/2022, 4:50:26 AM] [PC-MOUSSA] [Pinger] Stopping pinger
[9/6/2022, 4:50:26 AM] [PC-MOUSSA] [Pinger] Starting pinger at an interval of 2000 milliseconds
[9/6/2022, 4:50:26 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:50:26 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:50:26 AM] [PC-MOUSSA] [Pinger] Got 1 positives out of 1
[9/6/2022, 4:50:26 AM] [PC-MOUSSA] [NetworkDevice] Got state change from pinger: online
[9/6/2022, 4:50:26 AM] [PC-MOUSSA] [NetworkDevice] The device is now accessible - assuming online
[9/6/2022, 4:50:26 AM] [PC-MOUSSA] [NetworkDevice] Device went from status "ShuttingDown" to "Online"
[9/6/2022, 4:50:28 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:50:28 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:50:30 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:50:30 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:50:31 AM] [Google Smart Home] Sending Sync Request
[9/6/2022, 4:50:32 AM] [Google Smart Home] Received SYNC intent
[9/6/2022, 4:50:32 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:50:32 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:50:34 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:50:34 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:50:36 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:50:36 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:50:36 AM] [PC-MOUSSA] [Pinger] Got 5 positives out of 5
[9/6/2022, 4:50:36 AM] [PC-MOUSSA] [NetworkDevice] Got state change from pinger: online
[9/6/2022, 4:50:38 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:50:38 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:50:40 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:50:40 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:50:42 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:50:42 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:50:44 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:50:44 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:50:46 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:50:46 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:50:46 AM] [PC-MOUSSA] [Pinger] Got 5 positives out of 5
[9/6/2022, 4:50:46 AM] [PC-MOUSSA] [NetworkDevice] Got state change from pinger: online
[9/6/2022, 4:50:48 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:50:48 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:50:50 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:50:50 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:50:52 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:50:52 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:50:54 AM] [PC-MOUSSA] [Pinger] Attempting to ping host '192.168.1.21'
[9/6/2022, 4:50:54 AM] [PC-MOUSSA] [Pinger] Result of pinging: online
[9/6/2022, 4:50:55 AM] [PC-MOUSSA] [NetworkDevice] Got state request - reporting Online
[9/6/2022, 4:50:55 AM] [PC-MOUSSA] [NetworkDevice] Got state request - reporting Online
[9/6/2022, 4:50:56 AM] [PC-MOUSSA] [NetworkDevice] Got user-triggered state change: 0
[9/6/2022, 4:50:56 AM] [PC-MOUSSA] [NetworkDevice] Shutdown cycle started
[9/6/2022, 4:50:56 AM] [PC-MOUSSA] [NetworkDevice] Device went from status "Online" to "ShuttingDown"
[9/6/2022, 4:50:56 AM] [PC-MOUSSA] [Pinger] Stopping pinger
[9/6/2022, 4:50:56 AM] [PC-MOUSSA] [NetworkDevice] Attempting to shut down the device using "net"
[9/6/2022, 4:50:56 AM] [PC-MOUSSA] [NetworkDevice] HWOL-4001 An error occurred while trying to shut down the device. This is most likely not an issue with homebridge-wol itself. For more information see https://github.com/AlexGustafsson/homebridge-wol/wiki/Frequently-Asked-Questions#hwol-4001
[9/6/2022, 4:50:56 AM] [PC-MOUSSA] [NetworkDevice] Error: Command failed: net rpc shutdown --ipaddress 192.168.1.21 --user elhaf%0421
/bin/sh: net: command not found

[9/6/2022, 4:50:56 AM] [PC-MOUSSA] [NetworkDevice] Waiting for shutdown grace time (NaNms)
[9/6/2022, 4:50:57 AM] [PC-MOUSSA] [NetworkDevice] Got state request - reporting ShuttingDown
[9/6/2022, 4:51:00 AM] [PC-MOUSSA] [NetworkDevice] Got state request - reporting ShuttingDown
[9/6/2022, 4:51:05 AM] [PC-MOUSSA] [NetworkDevice] Got state request - reporting ShuttingDown
[9/6/2022, 4:51:06 AM] [PC-MOUSSA] [NetworkDevice] Got state request - reporting ShuttingDown```

Notes

No response

[AlexGustafsson]

From the error logs:

HWOL-4001 An error occurred while trying to shut down the device. This is most likely not an issue with homebridge-wol itself. For more information see https://github.com/AlexGustafsson/homebridge-wol/wiki/Frequently-Asked-Questions#hwol-4001

See https://github.com/AlexGustafsson/homebridge-wol/wiki/Frequently-Asked-Questions#hwol-4001.

Also from your logs:

Command failed: net rpc shutdown --ipaddress 192.168.1.21 --user elhaf%0421
/bin/sh: net: command not found

You will have to install net to get this working. The instructions differ, so your best bet is to google for your system and how to install the command. For example, here's how to do it on Ubuntu: https://www.peterdavehello.org/2015/05/remotely-shutdownrestart-windows-via-linux-on-debianubuntu-based-linux/.

[Barba4life]

Hello, hope this may help anyone with similar issue, I followed all the advice:
Make sure I can ping via main terminal, ( ping was not working I had to include "-c 1" in the command )
Make sure firewall is good,
Update Node,
And you might need at add registry for remote shutdown. (check the link)

( https://www.online-tech-tips.com/computer-tips/remote-shutdown-command/#:~:text=Remote%20Shutdown%20via%20Command%20Prompt%20The%20shutdown%20command,by%20typing%20shutdown%20%2F%3F%20in%20the%20command%20window.)

Here's my config, it is now working. [We love you, Alex!]

{
"name": "Living Room Computer",
"manufacturer": "homebridge-wol",
"model": "NetworkDevice",
"host": "192.168.00.00",
"pingInterval": 2,
"pingsToChange": 5,
"pingTimeout": 1,
"pingCommand": "ping -c 1 192.168.00.00",
"pingCommandTimeout": 0,
"mac": "XX:50:99:66:C3:XX",
"broadcastAddress": "255.255.252.0",
"startCommand": "sudo etherwake -b XX:50:99:66:C3:XX",
"startCommandTimeout": 0,
"wakeGraceTime": 45,
"wakeCommandTimeout": 0,
"shutdownCommand": "sudo net rpc shutdown --ipaddress 192.168.00.00 --user Admin%passw0rd",
"shutdownGraceTime": 15,
"shutdownCommandTimeout": 0,
"logLevel": "Debug",
"returnEarly": false,
"_bridge": {
"username": "XX:5B:16:81:D1:XX",
"port": 42285
},
"accessory": "NetworkDevice"
}