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Paragraph block: Highlight color disappears after you access the post/page from the mobile app (Android) #57061

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rossanafmenezes opened this issue Oct 15, 2021 · 6 comments
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Cross Repo Tracker For issues that are tracking issues in other repositories [Pri] Normal [Type] Bug User Report This issue was created following a WordPress customer report

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@rossanafmenezes
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Quick summary

If you add a paragraph block and set each word to a different color from a browser like this:

Screen Shot 2021-10-15 at 7 13 03 AM

and then you access that page/post from the WordPress mobile app the text is not displayed because the app does not support this feature, which is expected:

photo_2021-10-15 07 30 04

However, if you go back to the desktop the color is completely removed:

Screen Shot 2021-10-15 at 7 31 34 AM

Things to keep in mind: it works on a classic block (the color is kept as it is even tho the app does not support the classic block at all)

It only happens on simple sites. AT site keeps the color on the paragraph block as well

Steps to reproduce

  • Create a post or page on a simple site
  • add a paragraph block and set each word as a different color
  • publish it
  • go to the mobile app and open that same post/page in the editor
  • go back to the browser and open the post/page again in the editor
  • note the colors are replaced with a yellow highlight

What you expected to happen

I would expect the color of the words to be kept (as it is in the AT site) when you access it from the browser

What actually happened

the colors are replaced with a yellow highlight

Context

A user provided a feedback in mobile queue saying why they are not using the app anymore. Although I was not able to reproduce what they mentioned, I found this other issue.

4377448-zd-woothemes

Operating System

Android

Browser

Google Chrome/Chromium

Simple, Atomic or both?

Simple

Theme-specific issue?

No

Other notes

No response

Reproducibility

Consistent

Severity

No response

Available workarounds?

No response

Workaround details

No response

@rossanafmenezes rossanafmenezes added [Type] Bug User Report This issue was created following a WordPress customer report labels Oct 15, 2021
@rossanafmenezes rossanafmenezes added this to Needs triage in HE Triaging Board (new bugs) via automation Oct 15, 2021
@Robertght
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Thank you for reporting this @rossanafmenezes !

I think this may be more related to the Android app.
@thehenrybyrd is this something suitable for that repo?

@rossanafmenezes
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@Robertght I wasn't sure since it involves both the app and the web version, but let me know and I will move it to the Android repo 😄

@formosattic formosattic changed the title Text color disappear after you access the post/page from the mobile app (Android) Highlight: color disappear after you access the post/page from the mobile app (Android) Oct 19, 2021
@formosattic formosattic changed the title Highlight: color disappear after you access the post/page from the mobile app (Android) Paragraph block: Highlight color disappears after you access the post/page from the mobile app (Android) Oct 19, 2021
@formosattic
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formosattic commented Oct 19, 2021

I was able to reproduce.

The Text Color option was recently removed, so I want to emphasize this is happening with the Highlight option.

Here's a related Paragraph block parity request for Underline: wordpress-mobile/gutenberg-mobile#3940

Will wait for @thehenrybyrd to check, see which mobile repo is appropriate.

@formosattic formosattic added the Triaged To be used when issues have been triaged. label Oct 19, 2021
@formosattic formosattic moved this from Needs triage to Triaged in HE Triaging Board (new bugs) Oct 19, 2021
@thehenrybyrd
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@formosattic @Robertght it looks like this is a bug within the mobile implementation of Gutenberg, so /gutenberg-mobile would be the appropriate repo 🙂 Thanks!

@Robertght
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Thank you @thehenrybyrd ! I've reported it here for now: wordpress-mobile/gutenberg-mobile#4155 so I'm going to leave it open so we can gather furhter reports.

@Robertght Robertght moved this from Needs triage to Triaged in HE Triaging Board (new bugs) Oct 23, 2021
@dpasque dpasque added Cross Repo Tracker For issues that are tracking issues in other repositories [Pri] Normal labels Oct 25, 2021
@dpasque dpasque moved this from Triaged to Prioritized - Bugs in HE Triaging Board (new bugs) Oct 25, 2021
@dpasque
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dpasque commented Oct 25, 2021

This issue is tracking an issue in another repository. All +1's of end-user reports should be done on this issue, while any discussion related to the issue itself and its fix should be done on the issue in the outside repository.

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Labels
Cross Repo Tracker For issues that are tracking issues in other repositories [Pri] Normal [Type] Bug User Report This issue was created following a WordPress customer report
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