Confusing UI when trying to edit "Handled by WordPress.com" DNS records #60680
Labels
[Feature Group] Emails & Domains
Features related to email integrations and domain management.
[Pri] Low
Triaged
To be used when issues have been triaged.
[Type] Bug
User Report
This issue was created following a WordPress customer report
Projects
Quick summary
This is somewhere between a bug and an enhancement.
The new UI to manage custom DNS records will show a "Handled by WordPress" message, but users are still able to click on the three dots menu and the EDIT and DELETE buttons will show, just inactive:
This UI is different from the one shown when we interact with an editable record:
Steps to reproduce
What you expected to happen
Rather than displaying disabled buttons, the drop-down menu should be removed or, even better, upon clicking, the user should see a short message explaining that they cannot edit those DNS records alongside a link to our documentation.
What actually happened
These buttons were visible but disabled.
Context
Dog Fooding.
Simple, Atomic or both?
Simple, Atomic
Theme-specific issue?
N/A
Browser, operating system, and other notes
N/A
Reproducibility
Consistent
Severity
Some (< 50%)
Available workarounds?
No response
Workaround details
No workarounds per se.
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