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Bingbot cannot index (or scrape) WPcom Simple sites #83341

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inaikem opened this issue Oct 23, 2023 · 42 comments
Closed

Bingbot cannot index (or scrape) WPcom Simple sites #83341

inaikem opened this issue Oct 23, 2023 · 42 comments
Labels
Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Feature Group] User Interaction & Engagement Tools and features for site owners to share, promote, and manage engagement with their audiences. [Feature] SEO Tools Tools for improving a site's search engine optimization. [Interaction #] > 20 (Automated) interaction count label for better visibility. Please don't add these manualliy. [Platform] Simple [Pri] High [Product] WordPress.com All features accessible on and related to WordPress.com. [Status] Priority Review Triggered KitKat has been notified of this issue in #dotcom-triage-alerts Triaged To be used when issues have been triaged. [Type] Bug

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@inaikem
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inaikem commented Oct 23, 2023

Predef

Please see this internal P2 for details on our predef: p7DVsv-j5F-p2#comment-48067.

This issue will be updated with additional context as needed.

Quick summary

We have determined that Microsoft is using its generic Bingbot crawler to scrape sites. They have not yet documented a way to block the scraping behavior, so for the moment, we have blocked Bingbot from indexing Simple sites via robots.txt directives.

We've created this issue to track support interactions related to this.

Steps to reproduce

N/A

What you expected to happen

N/A

What actually happened

N/A

Impact

Some (< 50%)

Available workarounds?

No but the platform is still usable

Platform (Simple and/or Atomic)

No response

Logs or notes

No response

@inaikem inaikem added [Type] Bug Needs triage Ticket needs to be triaged [Product] WordPress.com All features accessible on and related to WordPress.com. [Feature Group] User Interaction & Engagement Tools and features for site owners to share, promote, and manage engagement with their audiences. labels Oct 23, 2023
@github-actions github-actions bot added [Status] Priority Review Triggered KitKat has been notified of this issue in #dotcom-triage-alerts [Pri] High labels Oct 23, 2023
@inaikem
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inaikem commented Oct 23, 2023

Initial interactions:

7163433-zd-a8c
7176519-zd-a8c
7197506-zd-a8c
7187505-zd-a8c
7198087-zd-a8c

Update to the P2 here: peGwbA-Oi-p2#comment-1679

Edit: looks like the script didn't catch the link above. Opening the comment to edit changes the link automagically

@github-actions
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github-actions bot commented Oct 23, 2023

Support References

This comment is automatically generated. Please do not edit it.

  • p7DVsv-j5F-p2#comment-48067
  • 7163433-zen
  • 7176519-zen
  • 7197506-zen
  • 7187505-zen
  • 7198087-zen
  • peGwbA-Oi-p2#comment-1679
  • 7174793-zen
  • 7162106-zen
  • 7151777-zen
  • 7220012-zen
  • 7191656-zen
  • 7229871-zen
  • 7205505-zen
  • 7211878-zen
  • 7232284-zen
  • 7253862-zen
  • 7243871-zen
  • 7274083-zen
  • 7277358-zen
  • 7277446-zen
  • 7293184-zen
  • 7329176-zen
  • 7334644-zen
  • https://wordpress.com/forums/topic/blocking-bingbot-in-robots-txt-why
  • 7344690-zen
  • 7360087-zen
  • 7381700-zen
  • 7232492-zen
  • 7411333-zen
  • 7412303-zen
  • 7414145-zen
  • 7471023-zen
  • 7472791-zen
  • 7453782-zen
  • 7497842-zen
  • 7493070-zen
  • 070306-zen
  • 7560761-zen
  • 7581254-zen
  • 7581664-zen
  • 7669127-zen
  • 7658463-zen

@github-actions github-actions bot added the Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". label Oct 23, 2023
@john-legg john-legg added [Pri] Normal and removed [Pri] High [Status] Priority Review Triggered KitKat has been notified of this issue in #dotcom-triage-alerts labels Oct 23, 2023
@inaikem
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inaikem commented Oct 24, 2023

Adding a quick update: this link to a Sep 2023 announcement covers content usage controls.

@Greatdane
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7174793-zd-a8c

@Greatdane
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7162106-zd-a8c

@dragstor
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7151777-zen

@cuemarie cuemarie added Triaged To be used when issues have been triaged. [Feature] SEO Tools Tools for improving a site's search engine optimization. [Platform] Simple and removed Needs triage Ticket needs to be triaged labels Oct 25, 2023
@cuemarie cuemarie changed the title Bingbot cannot index (or scrape) WPcom simeple sites Bingbot cannot index (or scrape) WPcom Simple sites Oct 25, 2023
@carolframen
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7220012-zen

@ariel-maidana
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7191656-zd-a8c

@carolframen
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7229871-zen

@github-actions github-actions bot added the [Interaction #] > 10 (Automated) interaction count label for better visibility. Please don't add these manualliy. label Oct 28, 2023
@Greatdane
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7205505-zd-a8c

@github-actions github-actions bot added the [Status] Priority Review Triggered KitKat has been notified of this issue in #dotcom-triage-alerts label Nov 1, 2023
@jorpdesigns
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7293184-zen

@github-actions github-actions bot added [Interaction #] > 20 (Automated) interaction count label for better visibility. Please don't add these manualliy. and removed [Interaction #] > 10 (Automated) interaction count label for better visibility. Please don't add these manualliy. labels Nov 9, 2023
@Aurorum
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Aurorum commented Nov 18, 2023

7329176-zen

@Aurorum
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Aurorum commented Nov 20, 2023

7334644-zen

@aleone89
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@Greatdane
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Another report; 81441-odie

@ahmadbaig1
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Another report- 7344690-zen

@dataspun
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Another report, self-reporting

@Aurorum
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Aurorum commented Nov 25, 2023

7360087-zen

@sudeepbaral
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  • 7381700-zen

Another report

@Aurorum
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Aurorum commented Dec 4, 2023

7232492-zen

@jorpdesigns
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7411333-zen

@Robertght
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7412303-zen

@Aurorum
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Aurorum commented Dec 6, 2023

7414145-zen

@essleeung
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7471023-zd-a8c

@ariel-maidana
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7472791-zd-a8c
This user requested Bingbot to be unblocked.

@OmarFPG
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OmarFPG commented Dec 21, 2023

7453782-zen

@Gustavo-Hilario
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Another report: 7497842-zen

@suyogyashukla
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7493070-zen

@AminMehrani
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070306-Zen

@edequalsawesome
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Another report: #7560761-zen

@Aurorum
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Aurorum commented Jan 14, 2024

7581254-zen

@coder-mahfuz
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7581664-zen

@AminMehrani
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7669127-Zen

@AlexanderSky
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7658463-zen

@happychait
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Closing this issue as the Bingbot is no longer blocked on WordPress.com sites.

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Labels
Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Feature Group] User Interaction & Engagement Tools and features for site owners to share, promote, and manage engagement with their audiences. [Feature] SEO Tools Tools for improving a site's search engine optimization. [Interaction #] > 20 (Automated) interaction count label for better visibility. Please don't add these manualliy. [Platform] Simple [Pri] High [Product] WordPress.com All features accessible on and related to WordPress.com. [Status] Priority Review Triggered KitKat has been notified of this issue in #dotcom-triage-alerts Triaged To be used when issues have been triaged. [Type] Bug
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