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Reader and subscription emails display incorrect content for jetpack-portfolio posts with Query Loops #90004

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jp-imagines opened this issue Apr 28, 2024 · 2 comments
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Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Feature Group] Content Management Features related to the tools and screens that admins use to manage their sites core content. [Feature] Site Content Emails All emails generated for new site content, like emails going out to subscribers. Needs triage Ticket needs to be triaged [Platform] Simple [Pri] Normal [Product] WordPress.com All features accessible on and related to WordPress.com. [Status] Priority Review Triggered Quality squad has been notified of this issue in #dotcom-triage-alerts [Type] Bug

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@jp-imagines
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jp-imagines commented Apr 28, 2024

Quick summary

Initial report: 8112091-zd-a8c

If you create a post which includes a Query Loop set to display a custom post type (replicated with Jetpack portfolio "project" posts so far), the editor and live post will display the correct content. However, the new post subscription email and the post in the Reader will display the site's latest posts instead.

Steps to reproduce

  1. On a Public Simple site, activate portfolios: https://wordpress.com/support/portfolios/#activate-portfolios
  2. Create and publish a few portfolio projects.
  3. Create a new post.
  4. In the post content, add a Query Loop block.
  5. On the Query Loop block's settings, set the "Post Type" to "Project."
  6. Publish the post.

What you expected to happen

The new post email and the Reader should display the same content as the live post – i.e. the Query Loop section should show your portfolio projects.

What actually happened

Latest posts are shown instead, starting with the current post.

Test site's post:

AxQxfB.png

Test site's post in the Reader:

Wx4PlB.png

Impact

Some (< 50%)

Available workarounds?

Yes, easy to implement

Platform (Simple and/or Atomic)

Simple

Logs or notes

Replicated on Simple (pd3rCh-5p-p2). Unable to replicate on Atomic.

Workaround: Blog Posts blocks appear to work as expected, though there's obviously less customization potential for those blocks compared to Query Loops. Also, unlike Query Loops, Blog Posts blocks don't appear in subscription emails (but do display in the Reader).

@jp-imagines jp-imagines added [Type] Bug Needs triage Ticket needs to be triaged [Feature] Site Content Emails All emails generated for new site content, like emails going out to subscribers. [Product] WordPress.com All features accessible on and related to WordPress.com. [Feature Group] Content Management Features related to the tools and screens that admins use to manage their sites core content. labels Apr 28, 2024
@github-actions github-actions bot added [Status] Priority Review Triggered Quality squad has been notified of this issue in #dotcom-triage-alerts [Platform] Simple labels Apr 28, 2024
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Support References

This comment is automatically generated. Please do not edit it.

  • 8112091-zen

@github-actions github-actions bot added [Pri] High Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". labels Apr 28, 2024
@mrfoxtalbot
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I can confirm this. Editor screen:
Screenshot 2024-04-30 at 18 04 03

Email received:

Screenshot 2024-04-30 at 18 04 51

@mrfoxtalbot mrfoxtalbot changed the title Reader and subscription emails display incorrect content for posts with Query Loops Reader and subscription emails display incorrect content for jetpack-portfolio posts with Query Loops Apr 30, 2024
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Labels
Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Feature Group] Content Management Features related to the tools and screens that admins use to manage their sites core content. [Feature] Site Content Emails All emails generated for new site content, like emails going out to subscribers. Needs triage Ticket needs to be triaged [Platform] Simple [Pri] Normal [Product] WordPress.com All features accessible on and related to WordPress.com. [Status] Priority Review Triggered Quality squad has been notified of this issue in #dotcom-triage-alerts [Type] Bug
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