Site Management Panel and Jetpack Dashboard Issues as an Editor using wp-admin

[sajmes]

Quick summary

If an admin is switched to an editor role on a site, and they previously used the wp-admin view, they cannot change this back to the WordPress.com view.

From the wp-admin view as an Editor:

They also will continue to see the Site Management Panel on the dashboard. When clicking links there, those options attempt to load then return the user to the dashboard.

For all editors, the Jetpack settings appear incorrectly. When clicking 'Dashboard', the left sidebar highlights 'Settings' but displays a blank dashboard screen. When changing to the 'Settings' option, the left sidebar no longer highlights 'Settings'.

Steps to reproduce

1. Invite a user to a site as an admin and change their view to wp-admin
2. Change their role to Editor
3. Attempt to load the site management panel links and/or Jetpack dashboard.

What you expected to happen

No option to see site management panel as an Editor, or at least a 'you need different permissions' message.

Jetpack to load the dashboard and to correctly show the settings/dashboard highlighted in the left sidebar.

What actually happened

For site management panel links, the links attempt to load then return user to the dashboard.

For Jetpack, the Jetpack settings appear incorrectly. When clicking 'Dashboard', the left sidebar highlights 'Settings' but displays a blank dashboard screen. When changing to the 'Settings' option, the left sidebar no longer highlights 'Settings'.

Impact

Some (< 50%)

Available workarounds?

No and the platform is unusable

Platform (Simple and/or Atomic)

No response

Logs or notes

No response

[liviopv]

📌 REPRODUCTION RESULTS

• Tested on Atomic – Replicated

📌 FINDINGS/SCREENSHOTS/VIDEO

• The "Site Management Panel" loaded for me after switching the account to Editor, and links to Dev Tools simply reloaded the page
• Jetpack items were listed, but with limited functionality. It makes sense to keep the Social settings, but I have no idea why Security > Brute force protection is shown there

CleanShot.2024-06-19.at.11.23.41.mp4

📌 ACTIONS

• Triaged

Pinging @mrfoxtalbot as this sounds like a gap due to UCNR.

[mrfoxtalbot]

The interface preference is per-site, not per user so it makes sense that we limit it to Admins.

Hiding menu items for users who lack permission to manage them is the default behavior so that's expected too.

I am going to close this one but please feel free to re-open and comment if I misunderstood. something.

Thanks again for reporting!