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Support Documentation

Filing Issues and Seeking Assistance

We use GitHub Issues as our primary platform for tracking bugs and discussing new features. To avoid redundancy, please look through existing issues before submitting a new one. If you can't find what you're looking for, feel free to open a new issue.

Support Policy

Though this project is an open-source initiative, it does not receive formal support from Microsoft's APIM product team. However, Microsoft Cloud Solution Architects are actively involved in maintaining and overseeing the project. They are in regular communication with the APIM product team, giving them early insights into the product's roadmap.


Project Support Overview

Thank you for your interest in our open-source project! We're committed to assisting you with any questions, issues, or contributions you may have.

How to Get Help

For reporting bugs, suggesting features, or seeking assistance, the first place to go is the project's issue tracker on GitHub. Before creating a new issue, please review existing ones to see if someone else has already raised your concern.

Making Contributions

We highly value community contributions! If you're interested in contributing code, documentation, or other resources, please consult our contributing guidelines for directions on how to get started.

How to Contact the Maintainers

While there is no formal support from Microsoft's APIM product team, the project maintainers are diligent about monitoring the GitHub issue tracker. This is the most effective way to communicate with them.

Advance Notice on Future Developments

As Microsoft Cloud Solution Architects are closely aligned with the APIM product team, they have the advantage of early access to the product roadmap. This enables them to guide the project's development more effectively.

Please be mindful that the project is run on a best-effort basis. Response times can vary depending on the maintainers' availability. We appreciate your understanding and are grateful for your contributions to the success of this open-source project!

Sincerely,
The Project Team