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Is it possible to use this plug-in in Mac? #40

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morizotter opened this issue Aug 18, 2018 · 1 comment
Open

Is it possible to use this plug-in in Mac? #40

morizotter opened this issue Aug 18, 2018 · 1 comment

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@morizotter
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morizotter commented Aug 18, 2018

I tried to use this plug-in in Mac, but I couldn't now.

Always I tried to load AzureBatch.py, the error blow appears. It seems like it call code for Windows.
I succeed cloud rendering in Windows. If I could do it with Mac, I'm very happy. Because I recently use Mac for 3DCG works.

// Error: file: /Applications/Autodesk/maya2018/Maya.app/Contents/scripts/others/pluginWin.mel line 290:  (AzureBatch)
@morizotter morizotter changed the title Is is possible to use this plug-in in Mac? Is it possible to use this plug-in in Mac? Aug 18, 2018
@davidkydd
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Apologies for the delayed response- yes the plugin is supported on mac.

The error message you provided is a generic one unfortunately - if you expand the script editor window are there any other logs related to the Batch plugin? Are you seeing the error when the plugin is trying to install dependencies or just opening normally? If it is during dependency install there should be further logs available in: /Users//Library/Preferences/Autodesk/maya//AzureBatchInstall.log

I can confirm there is a current issue with dependency install on Mac, which may impact a fully installed plugin as well. It looks like the version of openSSL shipped with Maya's internal python installation only supports TLS 1.0, while PyPi and therefore pip now requires TLS 1.2 as of June 30th (http://pyfound.blogspot.com/2017/01/time-to-upgrade-your-python-tls-v12.html).
This prevents the plugin from being able to install dependencies.

We have an open support ticket with Autodesk and are continuing to investigate workarounds.

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