/
UpdateStatusOfSupportTicket.json
58 lines (58 loc) · 2.29 KB
/
UpdateStatusOfSupportTicket.json
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{
"parameters": {
"supportTicketName": "testticket",
"api-version": "2024-04-01",
"updateSupportTicket": {
"status": "closed"
}
},
"responses": {
"200": {
"body": {
"id": "/providers/Microsoft.Support/supportTickets/testticket",
"name": "testticket",
"type": "Microsoft.Support/supportTickets",
"properties": {
"supportTicketId": "118032014183770",
"description": "This is a test - please ignore",
"problemClassificationId": "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/problemClassification_guid",
"problemClassificationDisplayName": "Add or Edit VAT, TAX ID, or PO Number",
"severity": "critical",
"require24X7Response": false,
"advancedDiagnosticConsent": "Yes",
"supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
"fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
"contactDetails": {
"firstName": "abc",
"lastName": "xyz",
"preferredContactMethod": "email",
"primaryEmailAddress": "test.name@contoso.com",
"additionalEmailAddresses": [
"tname@contoso.com",
"teamtest@contoso.com"
],
"preferredTimeZone": "Pacific Standard Time",
"country": "USA",
"preferredSupportLanguage": "en-US"
},
"serviceLevelAgreement": {
"startTime": "2020-03-20T21:36:18Z",
"expirationTime": "2020-03-21T17:36:18Z",
"slaMinutes": 240
},
"supportEngineer": {
"emailAddress": null
},
"supportPlanType": "Premier",
"supportPlanDisplayName": "Premier",
"title": "Test - please ignore",
"serviceId": "/providers/Microsoft.Support/services/subscription_management_service_guid",
"serviceDisplayName": "Subscription management",
"status": "Closed",
"createdDate": "2020-03-20T21:36:18Z",
"modifiedDate": "2020-03-20T21:36:23Z"
}
}
}
}
}