Ledger Blue : Balance issue with one of my addresses

[qwizzie]

One of my Ledger Blue account addresses (a normal wallet account, where my Masternode Payments were sent to) is showing an incorrect balance (10 dash), when i connect my Ledger hardware wallet and press 'wallet'. I can't get it to show the correct balance (0 dash). I ended up hiding that specific account / address within DMT and registered a different Ledger payout address and that is working fine.

• Below is the dmt log file that at the very end does seem to show a failure to purge a timed-out unconfirmed transaction (td_id: 1885). I copied this DMT log today after DMT was finished fetching transactions. It shows both an ERROR and a WARNING.

Most problematic in my view from below DMT log :

2024-01-09 18:16:23 INFO|dmt.bip44_wallet|Dummy-5|bip44_wallet.py|purge_transaction|Purging timed-out unconfirmed transaction (td_id: 1885).
2024-01-09 18:16:32 WARNING|dmt.bip44_wallet|Dummy-5|bip44_wallet.py|_process_addresses_txs|Balance of address 109 inconsistency. Trying to refetch transactions.

• At the very end the DMT log mentions ' Trying to refetch transactions.' but at that time it has already finished fetching the transactions and it never refetch anything, so far i can tell. It is the last line in the log, no more lines after that.

• Also whenever i connect my Ledger Blue and press 'wallet' it shows a 'ledgerwallet.client.CommException: Exception : Invalid status 6d00 (Unknown reason)' in the DMT log. Could be due to me using Ledger Blue or it could be unrelated, luckily this does not seem to affect DMT usage in any way.

• I do recall having done a transaction to myself awhile back, to bundle the input amounts of my MN rewards into one input amount (less taxing on the hardware wallet, easier to sent out). Maybe DMT has been tripping over that ?

DMT log :

2024-01-09 18:15:41 INFO|root|MainThread|app_config.py|init|===========================================================================
2024-01-09 18:15:41 INFO|root|MainThread|app_config.py|init|Application started (v 0.9.38)
2024-01-09 18:15:41 INFO|root|MainThread|main_dlg.py|setupUi|Finished setup of the main dialog.
2024-01-09 18:15:44 INFO|dmt.dashd_intf|MainThread|dashd_intf.py|read_masternode_data_from_db|DB read time of 3944 MASTERNODES: 0.29827141761779785 s
2024-01-09 18:15:44 INFO|root|MainThread|app_main_view_wdg.py|refresh_net_masternodes_view|Starting thread "refresh_net_masternodes_view_thread"
2024-01-09 18:15:44 INFO|root|MainThread|app_main_view_wdg.py|refresh_network_data|Starting thread "refresh_status_thread"
2024-01-09 18:15:44 INFO|dmt.dashd_intf|Dummy-2|dashd_intf.py|open_internal|Connecting to: https://suzy.dash-masternode-tool.org:443
2024-01-09 18:15:45 INFO|dmt.dashd_intf|Dummy-1|dashd_intf.py|read_masternode_data_from_db|DB read time of 3944 MASTERNODES: 0.3793458938598633 s
2024-01-09 18:15:45 INFO|dmt.dashd_intf|Dummy-2|dashd_intf.py|get_masternodelist|Fetching protx data from the network
2024-01-09 18:15:45 INFO|root|Dummy-3|main_dlg.py|get_project_config_params_thread|Loaded the project configuration params: {'appCurrentVersion': '0.9.38', 'exeDownloads': {'mac': 'https://github.com/Bertrand256/dash-masternode-tool/releases/download/v0.9.38/DashMasternodeTool_0.9.38.mac.dmg', 'win64': 'https://github.com/Bertrand256/dash-masternode-tool/releases/download/v0.9.38/DashMasternodeTool_0.9.38.win64.zip', 'linux': 'https://github.com/Bertrand256/dash-masternode-tool/releases/download/v0.9.38/DashMasternodeTool_0.9.38.linux.tar.gz'}, 'defaultDashdProtocol': {'mainnet': 70227, 'testnet': 70227}, 'sporks': [{'name': 'SPORK_6_NEW_SIGS', 'active': {'mainnet': False, 'testnet': False}}, {'name': 'SPORK_15_DETERMINISTIC_MNS_ENABLED', 'active': {'mainnet': True, 'testnet': True}}], 'features': {'NON_DETERMINISTIC_MNS': {'mainnet': {'status': 'disabled', 'priority': 4}, 'testnet': {'status': 'disabled', 'priority': 4}}, 'DETERMINISTIC_MNS': {'mainnet': {'status': 'enabled', 'priority': 4}, 'testnet': {'status': 'enabled', 'priority': 4}}, 'REGISTER_DMN_AUTOMATIC': {'mainnet': {'status': 'enabled', 'priority': 4, 'message': ''}, 'testnet': {'status': 'enabled', 'priority': 4, 'message': ''}}, 'UPDATE_REGISTRAR_AUTOMATIC': {'mainnet': {'status': 'enabled', 'priority': 4, 'message': ''}, 'testnet': {'status': 'enabled', 'priority': 4, 'message': ''}}, 'UPDATE_SERVICE_AUTOMATIC': {'mainnet': {'status': 'enabled', 'priority': 4, 'message': ''}, 'testnet': {'status': 'enabled', 'priority': 4, 'message': ''}}, 'REVOKE_OPERATOR_AUTOMATIC': {'mainnet': {'status': 'enabled', 'priority': 4, 'message': ''}, 'testnet': {'status': 'enabled', 'priority': 4, 'message': ''}}, 'NEW_BLS_SCHEME': {'mainnet': {'status': 'enabled', 'priority': 4, 'message': ''}, 'testnet': {'status': 'enabled', 'priority': 4, 'message': ''}}}, 'params': {'voteTimeRandomOffsetMin': -720, 'voteTimeRandomOffsetMax': 60}, 'appDeveloperContact': [{'name': '674141414141426b644c38446f4a7a77494a7a6632393751396d576d687531375575344a69515f373056335a494d34784f34564d3770614b55592d4e557a6c4d38616f524f496254564b785a496f62514256496159436b55797359524d5375456b773d3d', 'userId': '674141414141426b644c7a57306f4e693154494e336e4b45666979426c4a724c556e6f69395547416d45346c4971305853782d324d75624b46644662545042665275317a4a72645a73655939577648746f43616f394c79306f576a337a6235756b673d3d', 'url': '674141414141426b644c386f593872655172747876726238485663567679776b434547625a576e4e426f686c56684a4d756a6e35476377364b61387858696b56576e66465148666b5a5338764176387673665f50394f56564c39764a346c7335626372596b346244324f5a497175476d4b62484f656a35584a4d4a6469717438646249646f654c304b7436786d5a736d384941556470644b5252314e5479673673773d3d'}, {'name': '674141414141426b644c37537476463742304a51304b772d655544586e64373671704e633274324977597465756c334c35302d57623857645a696849317a566d4f4b5f53786871487577465541733157354f365334793438634d49585f624f3544773d3d', 'userId': '674141414141426b644c7a6a716556594858304f696657614536566d712d4f32424a4b58646c347745766562646951725246534f7172556a452d784e4465516a62374d322d78766e5f73703347705a526472637377772d764b6d6931765a487850413d3d', 'url': '674141414141426b644c376d4856432d6e41534967457472667561596b6957492d6951744633366a2d456437735074326862434a777156677a6c64736d7251744757546a385a694c6a63557378523255594e494632466b667651742d584258516271377a5161594264414f734d5366574678716a7845644e2d63544368486d4e72676e5159365756672d736535444154756c34426839534e505a726d5f4c583972513d3d'}, {'name': '674141414141426b644c38363252767a3657444e674e474448636b435a7a32494b307478614c4e434c6a50704f795a5f532d747a6d6e76496a3377554a48756d44577a5745584d6f5934414262515462735835465a7074505f6a704f4441753139773d3d', 'userId': '674141414141426b644c7a423258326c597833614359594b6851553179774251386a4b56796e654365643930595f4149396f615932546c6f475a31744a4779786d7168456a782d432d36706c6474616737507177527367706c5057537a746135466d656331534a4541682d7739476f5f4147537147766b3d', 'url': '674141414141426b644c397777576846764e5048624f39574b4a55733049542d697069733973775a7a386c506654596759422d4c515269586f544876686f36434e4a765130376d38585453615932424e74706d66366c49554b55486b6e5041715349374d386c55644e33786f4c4d345f5f70744166782d5833764e787058716d7037436c76755f416d45335437774232456a48784a3242646e382d784d4c5548645f5466334e49776b64794350754264543952654a34303d'}, {'name': '674141414141426b644c3643516b334d5a453777303169734b743171325274425a4c48425572663234674157744e547850445a6252354b716c533764642d656451524e35416f50364f436f31717341646e4566484f487a5953686d493357426a62773d3d', 'userId': '674141414141426b644c614a716e77782d4d48327461474b6b724536466e616832527155526669653134756b30686745626e41564f724d4b3451567170575a56565333585f73774b435876666b576a644d537368635f625549334e49675944492d597a3955664e33596b61316a7832796b56554e5970553d', 'url': '674141414141426b644c36577a4a743041394c4f7959434a516e6b626e74665f4463756c444e364e445938766d5a6e364a6671537358414d627146545657445f47756d324f6139596f425f516275694f5442624e76616d6c4774574a5943506d3530595557674a31374e4148394356356e65415744644d3d'}, {'name': '674141414141426b644c366e5f39426855663473425a6b75706a6a59455942774444796e73505a595f7455494e616e5a4c6e4e754f46532d76362d5041414466566f516b356f50497665445269334e57596d42483136486773645a78374a5a6962673d3d', 'userId': '674141414141426b644c68465975664d5471666b5f354c627a4d774d4a5338326175756b6d354f4c74633351354a387761696e6844337947492d6371672d376a5a44456c472d5f7a7335656d386e2d723841436f6e655356354559694f56644371665473706748562d2d767a47316b525f74596d35505168376d48574147743972536a6a4854517367442d4f7a4e6a55714b37703632544753624c49495f4c694267375a52766754797338477847564e494b34385a7a413d', 'url': '674141414141426b644c362d5a34537347523635776a79517339346f524e3957434d53744a56334d6553496c35396d5538686a534355517262644b5f613336524734547a3652676e4863446e6651743079397a6a365671436556735a78396154724b6945555072524f2d59454c785234627a65316158493d'}]}
2024-01-09 18:15:45 INFO|root|Dummy-1|app_main_view_wdg.py|refresh_net_masternodes_view_thread|Masternodes read time from db: 0.38s
2024-01-09 18:15:45 INFO|root|MainThread|app_main_view_wdg.py|update_on_thread_finish|Finished thread "refresh_net_masternodes_view_thread"
2024-01-09 18:15:45 INFO|root|MainThread|app_main_view_wdg.py|apply_net_masternodes_filter|Network masternode filer time: 0.01s
2024-01-09 18:15:45 INFO|root|MainThread|app_main_view_wdg.py|update_on_thread_finish|Masternodes UI refresh time: 0.17s
2024-01-09 18:15:46 INFO|dmt.dashd_intf|Dummy-2|dashd_intf.py|get_masternodelist|Finished fetching protx data from the network
2024-01-09 18:15:46 INFO|dmt.dashd_intf|Dummy-2|dashd_intf.py|get_masternodelist|Fetching masternode data from the network
2024-01-09 18:15:46 INFO|dmt.dashd_intf|Dummy-2|dashd_intf.py|get_masternodelist|Finished fetching masternode data from the network
2024-01-09 18:15:46 INFO|dmt.dashd_intf|Dummy-2|dashd_intf.py|get_masternodelist|Finished processing masternode data
2024-01-09 18:15:47 INFO|dmt.main|Dummy-2|app_main_view_wdg.py|refresh_status_thread|fetch_mempool_txes start
2024-01-09 18:15:53 INFO|dmt.main|Dummy-2|app_main_view_wdg.py|refresh_status_thread|fetch_mempool_txes finish
2024-01-09 18:15:53 INFO|dmt.main|Dummy-2|app_main_view_wdg.py|refresh_status_thread|get address balances start
2024-01-09 18:15:53 INFO|dmt.main|Dummy-2|app_main_view_wdg.py|refresh_status_thread|get address balances finish
2024-01-09 18:15:53 INFO|root|MainThread|app_main_view_wdg.py|refresh_net_masternodes_view|Starting thread "refresh_net_masternodes_view_thread"
2024-01-09 18:15:53 INFO|dmt.dashd_intf|Dummy-4|dashd_intf.py|read_masternode_data_from_db|DB read time of 3944 MASTERNODES: 0.21219277381896973 s
2024-01-09 18:15:53 INFO|root|Dummy-4|app_main_view_wdg.py|refresh_net_masternodes_view_thread|Masternodes read time from db: 0.22s
2024-01-09 18:15:53 INFO|root|MainThread|app_main_view_wdg.py|update_on_thread_finish|Finished thread "refresh_net_masternodes_view_thread"
2024-01-09 18:15:53 INFO|root|MainThread|app_main_view_wdg.py|apply_net_masternodes_filter|Network masternode filer time: 0.01s
2024-01-09 18:15:53 INFO|root|MainThread|app_main_view_wdg.py|update_on_thread_finish|Masternodes UI refresh time: 0.02s
2024-01-09 18:16:08 ERROR|root|MainThread|hw_intf_ledgernano.py|get_device_list|Exception : Invalid status 6d00 (Unknown reason)
Traceback (most recent call last):
File "hw_intf_ledgernano.py", line 199, in get_device_list
File "ledgerwallet\client.py", line 420, in get_version_info
File "ledgerwallet\client.py", line 216, in apdu_exchange
ledgerwallet.client.CommException: Exception : Invalid status 6d00 (Unknown reason)
2024-01-09 18:16:08 INFO|root|MainThread|hw_intf_ledgernano.py|open_session|Ledger Nano connected. Firmware version: 1.4.7, specialVersion: 48, compressedKeys: False
2024-01-09 18:16:23 INFO|dmt.bip44_wallet|Dummy-5|bip44_wallet.py|purge_transaction|Purging timed-out unconfirmed transaction (td_id: 1885).
2024-01-09 18:16:32 WARNING|dmt.bip44_wallet|Dummy-5|bip44_wallet.py|_process_addresses_txs|Balance of address 109 inconsistency. Trying to refetch transactions.

[qwizzie]

quoting Bertrand

First, I would suggest checking if there are any entries in the log with the ERROR level. If there are, please send me the information to one of the contact entries appearing on the Tools->Show contact information form.
If there is nothing like this in the log, I suggest completely clearing the application cache. For this:

1. Run DMT
2. Open tha app data folder (Tools->Open Application Data Folder)
3. Close DMT
4. Remove the subdirectory with the name "cache" from the app data folder
5. Run DMT, open the wallet and after complete synchronization (which may take a while), check the balance

Link : https://www.dash.org/forum/index.php?threads/gui-tool-for-running-masternode-with-trezor.13748/page-23#post-237471

I decided to delete the cache folder inside the Application Data Folder and that fixed DMT to then show the correct balance again on my Ledger account / address that it previously showed incorrectly. I will keep this methode of deleting the cache folder in mind, if i ever have a similar problem with DMT in the future.

Also i checked the log after my Ledger Blue showed everything correct again with regards to balance and it does still show the following ERROR, when i connect my hardware wallet :

2024-01-13 14:17:29 ERROR|root|MainThread|hw_intf_ledgernano.py|get_device_list|Exception : Invalid status 6d00 (Unknown reason)
Traceback (most recent call last):
File "hw_intf_ledgernano.py", line 199, in get_device_list
File "ledgerwallet\client.py", line 420, in get_version_info
File "ledgerwallet\client.py", line 216, in apdu_exchange
ledgerwallet.client.CommException: Exception : Invalid status 6d00 (Unknown reason)

So maybe that could be looked into.. i suspect this is more related to Ledger Blue maybe not fully getting recognized by DMT, eventhough after pressing Connect Hardware Wallet it does show 'Connected to Ledger Blue'

[Bertrand256]

Ledger Blue probably has a slightly changed protocol for communicating with the computer, but I do not have a physical device, verify this. For this reason, DMT officially supports only Ledger Nano S and Nano X devices, but not Blue.

[qwizzie]

Okay, no problem. I will close this issue.