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Sync Error. Failed to Sync Storage #661

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shmebulock84 opened this issue Oct 28, 2020 · 10 comments
Closed

Sync Error. Failed to Sync Storage #661

shmebulock84 opened this issue Oct 28, 2020 · 10 comments
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needs investigation 🔬 Issue requires further investigation to locate or narrow down the problem.

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@shmebulock84
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shmebulock84 commented Oct 28, 2020

I have only recently installed Boost Note and am using it for the past three days. I have installed the Windows Desktop App and the Mobile App for Android. Until this afternoon, synchronization between the two apps worked flawlessly. But for the past few hours, syncing seems to have stopped. When I press on the sync symbol to manually sync my notes, I receive an error message in the Windows app, reading: "Sync Error. Failed to sync the storage. Please check Dev Tool's console to learn more information". Checking Dev Tool's Console produces the following error messages:
image

I have restarted the Windows app. The issue remains.

Current behavior

Automatic syncing stopped.
Manual syncing gives error message.

Expected behavior

Automatic syncing should work.
Manual syncing should not give an error message.

Steps to reproduce

See my explanation above.

Environment

Desktop/Web

  • Boost Note version: 0.9.0
  • OS version and name: Windows 10 Pro x64, v. 1909
@shmebulock84
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shmebulock84 commented Oct 30, 2020

I have updated Boost Note to version 0.10.1 but the issue remains, with the same error messages.

@shmebulock84
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After reinstalling the Windows app with no apparent improvements concerning my issue, I switched to the web app. For a few hours syncing between the web app and the Android app worked neatly. Then again, syncing stopped with the same errors as in the Windows app before.

@shmebulock84
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As syncing was too unreliable for unknown reasons, I felt forced to look for an alternative solution.

@Flexo013 Flexo013 added the needs investigation 🔬 Issue requires further investigation to locate or narrow down the problem. label Nov 8, 2020
@Flexo013
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Flexo013 commented Nov 8, 2020

This is real strange. @Rokt33r do you have any idea what could be causing this?

@Rokt33r
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Rokt33r commented Nov 21, 2020

@gargatsh Could you check Network section of the dev tool and check the http request's request body size? I'm suspecting you've attached some very big files.

@mokeyish
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@Rokt33r How to measure request body? It seems to upload everything in my local everytime.

图片

@shmebulock84
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shmebulock84 commented Nov 23, 2020

@gargatsh Could you check Network section of the dev tool and check the http request's request body size? I'm suspecting you've attached some very big files.

I had attached four images to my notes that did not exceed several MBs. Interestingly, after deleting them, the syncing went back to normal. Here is the requested screenshot of the network section of the dev tool.

image

@mokeyish
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@gargatsh

This is real strange. @Rokt33r do you have any idea what could be causing this?

due to client_max_body_size in nginx ,stackoverflow

@chrisgoffinet
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i just ran into this issue as well. sure enough after checking dev tools, the POST of the body is a little over 1mb

@Rokt33r
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Rokt33r commented Aug 20, 2021

Closed since the legacy cloud space has been deprecated.

@Rokt33r Rokt33r closed this as completed Aug 20, 2021
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