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Auto updater not working #1239

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Oylex opened this issue Dec 4, 2017 · 19 comments
Open

Auto updater not working #1239

Oylex opened this issue Dec 4, 2017 · 19 comments
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bug 🐛 Issue concerns a bug. level 1 ❕ A bug that caused minor damage: App is still usable, but minor features might not work.

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@Oylex
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Oylex commented Dec 4, 2017

I'm running Boostnote 0.8.17 on Windows 10 with the latest updates (Fall Creators Update)

There is a notification occurring every time I open Boostnote, it says "Update found, preparing to update".

But no matter what I do, nothing happens. I've tried clicking and not clicking on the notification. I've looked in all the menus for an update option, but I can't see anything. I've also tried running it as administrator.

Is it supposed to just be a notification that an update is available? In that case I think you should reword the notification so that it says something like "You can download the new version on our website." instead of "preparing to update".

@garyhodgson
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garyhodgson commented Dec 4, 2017

I'm seeing the same behaviour.

The SquirrelSetup.log (under %USERPROFILE%\AppData\Local\boost contains multiple lines with:

2017-12-05 00:13:20> Program: Starting Squirrel Updater: --checkForUpdate https://github.com/BoostIO/boost-releases/releases/download/v0.8.18

Navigating to that URL in a browser results in a 404 [edit] - but I see that is just the prefix for the release files under https://github.com/BoostIO/boost-releases/releases/tag/v0.8.18

@garyhodgson
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For what it's worth, it seems that one can update manually by running:

%USERPROFILE%\AppData\Local\boost\Update.exe  --update https://github.com/BoostIO/boost-releases/releases/download/v0.8.18

and then restarting the app

@f-unk
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f-unk commented Dec 5, 2017

A colleague and I are having the same problem. In the setup.log the update always gives me the following error:

2017-12-05 09:42:29> IEnableLogger: Failed to install package to app dir: System.AggregateException: One or more errors occurred. ---> System.IO.IOException: Access to the path 'resources' is denied.

Also, when downloading the windows installer for the new version here:
https://github.com/BoostIO/boost-releases/releases/download/v0.8.18/Boostnote-win.exe

Symantec Endpoint Protection detects this .exe file as a virus and it is deleted automatically preventing us from installing the new version.

Very strange.

@iursevla
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iursevla commented Dec 5, 2017

Same here.

@kazup01 kazup01 added the help wanted 🆘 Pull request/issue requires extra help from the community. Check these out if you're new! label Dec 7, 2017
@f-unk
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f-unk commented Dec 7, 2017

I ran the updater manually this morning and the update actually seemed to work. The only error in the log was:

2017-12-07 07:52:02> InstallHelperImpl: Couldn't write uninstall icon, don't care: System.Net.WebException: Could not find a part of the path 'C:\Users\kazup\project\Boostnote\resources\app.ico'. ---> System.Net.WebException: Could not find a part of the path 'C:\Users\kazup\project\Boostnote\resources\app.ico'. ---> System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\kazup\project\Boostnote\resources\app.ico'.

Hardcoded path? :)

@kparkov
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kparkov commented Dec 9, 2017

Also reproducable on Mac here. "Update found" but never applied. Need to download the dmg to update.

@Rokt33r
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Rokt33r commented Dec 30, 2017

The problem has been identified. This will be fixed soon.

@kazup01 kazup01 added next release (v0.8.20) and removed bug 🐛 Issue concerns a bug. help wanted 🆘 Pull request/issue requires extra help from the community. Check these out if you're new! labels Jan 8, 2018
@kazup01
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kazup01 commented Jan 9, 2018

Hi guys, this bug has already fixed. Please reload your Boostnote!
Thanks for your waiting!

@Rokt33r
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Rokt33r commented Jan 12, 2018

This problem still exists... I'm still investigating.
It seems there are two bugs. The identified one has been fixed but updater still doesn't work.

@Rokt33r
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Rokt33r commented Jan 13, 2018

Fixed. #1393
You should install v0.8.20 manually because the updater of v0.8.19 is still broken. Sorry for making you inconvenience.

@Rokt33r Rokt33r closed this as completed Jan 13, 2018
@pwolter
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pwolter commented Sep 14, 2018

@Rokt33r Looks like the updater is just broken as this is still happening on Mac and I am on 0.11.8

@luckydonald
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@kazup01

Please reload your Boostnote!

Doesn't help.
Version 0.11.11 (0.11.11).

ezgif-1-364e1bb7c438

@luckydonald
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@Rokt33r As this seems to be fixed for windows, maybe we should open a new issue for mac?

@scypher6
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This is still an issue in 2020! Nothing has been fixed! There are 100's of threads complaining about this! The LEAST that the devs of this app could do is to provide instructions on how to update manually on both Mac and PC. Smh.

@Flexo013
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To update manually, simply download the latest installer and it will overwrite/update your current installation.

It does seem that the auto updater isn't properly working (I personally don't use it).

There are 100's of threads complaining about this!

I can't find any open issues concerning the auto updater so I will reopen this one.

@Flexo013 Flexo013 reopened this Jan 10, 2020
@Flexo013 Flexo013 added bug 🐛 Issue concerns a bug. level 1 ❕ A bug that caused minor damage: App is still usable, but minor features might not work. labels Jan 10, 2020
@Flexo013 Flexo013 changed the title Update Found notification, but not updating Auto updater not working Jan 10, 2020
@Rokt33r
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Rokt33r commented Jan 11, 2020

(I personally don't use it).

Hmm it sounds I definitely should do overhaul auto updater one day soon.

@arcturus140
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arcturus140 commented Jan 12, 2020

I don't use it either. (I'm on linux)
Personally, I'm not interested in this feature. Boostnote is very mature and has all features I'd need. A stable long term release would be interesting, maybe with auto updater only for security and bug fixes.

@Flexo013
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Flexo013 commented Jan 12, 2020

Agreeing with @arcturus140 here. I prefer updating my programs manually, so I can see if I like all new features, or if there might be any bugs. On top of that I can do it when it's convenient to me.

All that I would want for "auto" updates is a notification when a new version is out so I can manually go check it, or just dismiss the notification (forever or maybe for a week).

I could see maybe having an "Update" button, just to make it easier for the user to update, but still give them control.

@scypher6
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scypher6 commented Jan 14, 2020 via email

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