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Android App Crashes When I Try To Do Anything #160

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SarahLKatz opened this issue Dec 31, 2017 · 10 comments · Fixed by #164
Closed

Android App Crashes When I Try To Do Anything #160

SarahLKatz opened this issue Dec 31, 2017 · 10 comments · Fixed by #164

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@SarahLKatz
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SarahLKatz commented Dec 31, 2017 •
edited

The app is loading fine, but when i try to do anything, it crashes. I've tried opening existing notes, creating a new note, and accessing my Dropbox, and each action has the same result - the app crashes.

I'm using:
Samsung Galaxy S8+
Android Version 7.0
Boostnote Version 1.1.9 (latest version available in Play Store)
@aolwas
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aolwas commented Dec 31, 2017

Hi,
I have the same behavior using Oneplus 5, Android 8.0.0 and Boostnote 1.1.9 freshly installed

@kriyss
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kriyss commented Jan 1, 2018

Hi, same here with boostnote v1.2.0

Android: 7.0
Phone: Samsung Galaxy S7
Boostnote: 1.2.0

@Henry78
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Henry78 commented Jan 1, 2018

Android 8.0.0
Oneplus 3t
Boostnote 1.2.0 - new installation, i.e. 0 existing notes

@RoryDuncan
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Android 7.0, Note5, boostnote v1.1.9 freshly installed.

Specifics for me: I can access the side menu and the icon links at the menu footer, but pressing the floating action button crashes the app.

@Henry78 Henry78 mentioned this issue Jan 2, 2018
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@jwkicklighter
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Android 8.1.0
Pixel XL
Boostnote 1.2.0

The main screen loads, but I cannot access the Dropbox section of the app. It did display my synced notes when Dropbox was first connected, but trying to view them after the initial login now crashes.

@andy-williams
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Same on mine. Crashes when I try to create a new note or click the dropbox button.

Samsung Galaxy S7
Android 7.0

@RodrigoRosmaninho
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RodrigoRosmaninho commented Jan 5, 2018 •
edited

Hi, I'm having the same problems as the rest of the people who've commented on this issue.
I've tested this on 2 devices:

Device Android Version App Version
Oneplus 3T 8.0.0 1.1.9 / 1.2.0
Samsung Galaxy Note 8.0 (Tablet) 4.4.2 1.2.0

Behaviour:

App force-quits, Android OS popup appears asking if I want to send feedback (I have).

Causes:

Behavior occurs when the following actions are taken:

  1. Clicking on the Floating Action Button to create a new note or in the 'Tab here to write something!' prompt
  2. Clicking on any note in the dropbox tab (a note that was created on a PC, as creating one in the app is impossible) (See note [1])
  3. Clicking on the Dropbox button after the sync has been setup on a previous attempt (See note [1])

Note [1]:

After installing the app, I click on the Dropbox button (as per the instructions of your Medium.com post multi-device sync) and successfully log in to my account.
A list of the posts I've previously created on my computer appears.

However, if I click on one of the notes, a screen (where I suppose the note body should be) appears for a split second and then the app force-quits.

Furthermore, if I start the app again and click on the dropbox button the app force-quits again and doesn't let me see the list of notes on my dropbox. The only way I can do that is by deleting all app data in the Android app settings then opening the app again. (Is this the same bug from issue #118 ?)

Logcat:

(Taken from my Oneplus 3T - Android 8.0.0 - App v1.2.0)

For cause number 1:

What follows is the error that appears in the logcat if I click on the 'new note' FAB (in the 'All Notes' tab):

--------- beginning of crash
01-05 01:12:10.564 24985 25013 E AndroidRuntime: FATAL EXCEPTION: mqt_native_modules
01-05 01:12:10.564 24985 25013 E AndroidRuntime: Process: io.boostnote, PID: 24985
01-05 01:12:10.564 24985 25013 E AndroidRuntime: java.lang.IllegalArgumentException: unexpected url: app_resource_noteinputsupporticons_iconhead
01-05 01:12:10.564 24985 25013 E AndroidRuntime: 	at okhttp3.Request$Builder.url(Request.java:142)
01-05 01:12:10.564 24985 25013 E AndroidRuntime: 	at com.facebook.react.modules.network.NetworkingModule.sendRequest(NetworkingModule.java:171)
01-05 01:12:10.564 24985 25013 E AndroidRuntime: 	at java.lang.reflect.Method.invoke(Native Method)
01-05 01:12:10.564 24985 25013 E AndroidRuntime: 	at com.facebook.react.bridge.JavaMethodWrapper.invoke(JavaMethodWrapper.java:374)
01-05 01:12:10.564 24985 25013 E AndroidRuntime: 	at com.facebook.react.bridge.JavaModuleWrapper.invoke(JavaModuleWrapper.java:162)
01-05 01:12:10.564 24985 25013 E AndroidRuntime: 	at com.facebook.react.bridge.queue.NativeRunnable.run(Native Method)
01-05 01:12:10.564 24985 25013 E AndroidRuntime: 	at android.os.Handler.handleCallback(Handler.java:789)
01-05 01:12:10.564 24985 25013 E AndroidRuntime: 	at android.os.Handler.dispatchMessage(Handler.java:98)
01-05 01:12:10.564 24985 25013 E AndroidRuntime: 	at com.facebook.react.bridge.queue.MessageQueueThreadHandler.dispatchMessage(MessageQueueThreadHandler.java:31)
01-05 01:12:10.564 24985 25013 E AndroidRuntime: 	at android.os.Looper.loop(Looper.java:164)
01-05 01:12:10.564 24985 25013 E AndroidRuntime: 	at com.facebook.react.bridge.queue.MessageQueueThreadImpl$3.run(MessageQueueThreadImpl.java:194)
01-05 01:12:10.564 24985 25013 E AndroidRuntime: 	at java.lang.Thread.run(Thread.java:764)
01-05 01:12:10.564 24985 25013 D AppTracker: App Event: crash
01-05 01:12:10.597 24985 24985 D AppTracker: App Event: stop
01-05 01:12:10.613 24985 24985 E DeviceManagerUtil: RunningAppProcessInfo is null
01-05 01:12:10.614 24985 24985 E DeviceManagerUtil: RunningAppProcessInfo is null
01-05 01:12:11.040 24985 24985 D ReactNative: ReactInstanceManager.detachViewFromInstance()

For cause number 2:

What follows is the error that appears in the logcat if I click on any note on the list of notes in the dropbox tab (after clean install):

--------- beginning of crash
01-05 01:51:17.006 28295 28323 E AndroidRuntime: FATAL EXCEPTION: mqt_native_modules
01-05 01:51:17.006 28295 28323 E AndroidRuntime: Process: io.boostnote, PID: 28295
01-05 01:51:17.006 28295 28323 E AndroidRuntime: java.lang.IllegalArgumentException: unexpected url: app_resource_noteinputsupporticons_iconhead
01-05 01:51:17.006 28295 28323 E AndroidRuntime: 	at okhttp3.Request$Builder.url(Request.java:142)
01-05 01:51:17.006 28295 28323 E AndroidRuntime: 	at com.facebook.react.modules.network.NetworkingModule.sendRequest(NetworkingModule.java:171)
01-05 01:51:17.006 28295 28323 E AndroidRuntime: 	at java.lang.reflect.Method.invoke(Native Method)
01-05 01:51:17.006 28295 28323 E AndroidRuntime: 	at com.facebook.react.bridge.JavaMethodWrapper.invoke(JavaMethodWrapper.java:374)
01-05 01:51:17.006 28295 28323 E AndroidRuntime: 	at com.facebook.react.bridge.JavaModuleWrapper.invoke(JavaModuleWrapper.java:162)
01-05 01:51:17.006 28295 28323 E AndroidRuntime: 	at com.facebook.react.bridge.queue.NativeRunnable.run(Native Method)
01-05 01:51:17.006 28295 28323 E AndroidRuntime: 	at android.os.Handler.handleCallback(Handler.java:789)
01-05 01:51:17.006 28295 28323 E AndroidRuntime: 	at android.os.Handler.dispatchMessage(Handler.java:98)
01-05 01:51:17.006 28295 28323 E AndroidRuntime: 	at com.facebook.react.bridge.queue.MessageQueueThreadHandler.dispatchMessage(MessageQueueThreadHandler.java:31)
01-05 01:51:17.006 28295 28323 E AndroidRuntime: 	at android.os.Looper.loop(Looper.java:164)
01-05 01:51:17.006 28295 28323 E AndroidRuntime: 	at com.facebook.react.bridge.queue.MessageQueueThreadImpl$3.run(MessageQueueThreadImpl.java:194)
01-05 01:51:17.006 28295 28323 E AndroidRuntime: 	at java.lang.Thread.run(Thread.java:764)
01-05 01:51:17.006 28295 28323 D AppTracker: App Event: crash
01-05 01:51:17.027 28295 28295 D AppTracker: App Event: stop
01-05 01:51:17.033 28295 28295 E DeviceManagerUtil: RunningAppProcessInfo is null
01-05 01:51:17.034 28295 28295 E DeviceManagerUtil: RunningAppProcessInfo is null
01-05 01:51:17.668 28295 28295 D ReactNative: ReactInstanceManager.detachViewFromInstance()

Note:

From what I can tell, both errors (1 and 2) are (almost) identical.
I don't know any React, but is the view/activity that gets called when the 'new note' button is clicked the same as when a pre-existing note is clicked?
Could it be there's an error somewhere within that view/activity or the process of calling it?

For cause number 3:

What follows is the error that appears in the logcat if I click on the 'dropbox' button after the error of cause number 2 has already happened:

--------- beginning of crash
01-05 01:59:11.799 29637 29662 E AndroidRuntime: FATAL EXCEPTION: mqt_native_modules
01-05 01:59:11.799 29637 29662 E AndroidRuntime: Process: io.boostnote, PID: 29637
01-05 01:59:11.799 29637 29662 E AndroidRuntime: com.facebook.react.uimanager.IllegalViewOperationException: Trying to set local data for view with unknown tag: 96
01-05 01:59:11.799 29637 29662 E AndroidRuntime: 	at com.facebook.react.uimanager.UIImplementation.setViewLocalData(UIImplementation.java:246)
01-05 01:59:11.799 29637 29662 E AndroidRuntime: 	at com.facebook.react.uimanager.UIManagerModule$3.runGuarded(UIManagerModule.java:348)
01-05 01:59:11.799 29637 29662 E AndroidRuntime: 	at com.facebook.react.bridge.GuardedRunnable.run(GuardedRunnable.java:21)
01-05 01:59:11.799 29637 29662 E AndroidRuntime: 	at android.os.Handler.handleCallback(Handler.java:789)
01-05 01:59:11.799 29637 29662 E AndroidRuntime: 	at android.os.Handler.dispatchMessage(Handler.java:98)
01-05 01:59:11.799 29637 29662 E AndroidRuntime: 	at com.facebook.react.bridge.queue.MessageQueueThreadHandler.dispatchMessage(MessageQueueThreadHandler.java:31)
01-05 01:59:11.799 29637 29662 E AndroidRuntime: 	at android.os.Looper.loop(Looper.java:164)
01-05 01:59:11.799 29637 29662 E AndroidRuntime: 	at com.facebook.react.bridge.queue.MessageQueueThreadImpl$3.run(MessageQueueThreadImpl.java:194)
01-05 01:59:11.799 29637 29662 E AndroidRuntime: 	at java.lang.Thread.run(Thread.java:764)
01-05 01:59:11.799 29637 29662 D AppTracker: App Event: crash
01-05 01:59:11.809 29637 29637 I zygote  : Deoptimizing void com.facebook.react.uimanager.events.EventDispatcher.moveStagedEventsToDispatchQueue() due to JIT inline cache
01-05 01:59:11.816 29637 29637 I zygote  : Deoptimizing void com.facebook.react.uimanager.NativeViewHierarchyManager.updateProperties(int, com.facebook.react.uimanager.ReactStylesDiffMap) due to JIT inline cache
01-05 01:59:11.830 29637 29637 D AppTracker: App Event: stop
01-05 01:59:11.831 29637 29637 E DeviceManagerUtil: RunningAppProcessInfo is null
01-05 01:59:11.832 29637 29637 E DeviceManagerUtil: RunningAppProcessInfo is null
01-05 01:59:12.322 29637 29637 D ReactNative: ReactInstanceManager.detachViewFromInstance()

Attached are 2 files containing the full logcat output for errors 2 and 3:
log2.txt
log3.txt

These are serious errors because, as it is, the Android app is unusable due to the fact that we can neither create, nor see / edit our notes. And we can't sync as well.
I hope I've helped and that your team can fix these errors.
Good luck!

@kazup01 @kohei-takata @sosukesuzuki

@ghost
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ghost commented Jan 5, 2018

I had the same problem.

Device: Xiaomi Redmi Note 4

Android: 7.0

ROM: MIUI 8.1.4

The app crashes when I try to create a note clicking on the float button.

Here's the report:

Report

@sosukesuzuki sosukesuzuki mentioned this issue Jan 6, 2018
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@RodrigoRosmaninho
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Thanks for the update but at least in my device the problem I called number 3 in my comment above is still there.

I can't click on the Dropbox button after the first time I do it

@hanelalo
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I have the same problem.

Phone Version
vivo x9 android 7.0

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Fix android crash bug BoostIO/boostnote-mobile
9 participants
@andy-williams @RoryDuncan @Henry78 @jwkicklighter @kriyss @aolwas @RodrigoRosmaninho @hanelalo @SarahLKatz