Optirun won't run ever. Error: Cannot access secondary GPU - error: Could not enable discrete graphics card whenever using optirun/primus

[ddshore]

Hi,

I'm using a dell precision 5530. My nvidia card is:

01:00.0 3D controller: NVIDIA Corporation GP107GLM [Quadro P2000 Mobile] (rev ff)
And for my intel card I'm using
00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:3e9b] (prog-if 00 [VGA controller]) (i915).

Using arch linux with kernel version: 4.18.9-arch1-1-ARCH and bumblebeed version 3.2.1.

Whenever I try to run with optirun or primus I get this message:

[13992.517515] [ERROR]Cannot access secondary GPU - error: Could not enable discrete graphics card
[13992.517530] [ERROR]Aborting because fallback start is disabled.

Checking dmesg I have this error whenever using it:

[13841.624122] bbswitch: enabling discrete graphics
[13841.624139] pci 0000:01:00.0: Refused to change power state, currently in D3

It seems to load fine:

[   15.056098] bbswitch: version 0.8
[   15.056101] bbswitch: Found integrated VGA device 0000:00:02.0: \_SB_.PCI0.GFX0
[   15.056105] bbswitch: Found discrete VGA device 0000:01:00.0: \_SB_.PCI0.PEG0.PEGP
[   15.056110] ACPI Warning: \_SB.PCI0.PEG0.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20180531/nsarguments-66)
[   15.056187] bbswitch: detected an Optimus _DSM function
[   15.056192] pci 0000:01:00.0: enabling device (0006 -> 0007)
[   15.056237] bbswitch: Succesfully loaded. Discrete card 0000:01:00.0 is on
[   15.057305] bbswitch: disabling discrete graphics
[   15.239089] psmouse serio1: synaptics: queried max coordinates: x [..5664], y [..4646]
[   15.254806] ath10k_pci 0000:3b:00.0: qca6174 hw3.2 target 0x05030000 chip_id 0x00340aff sub 1028:364a
[   15.254807] ath10k_pci 0000:3b:00.0: kconfig debug 1 debugfs 1 tracing 1 dfs 0 testmode 0
[   15.255145] ath10k_pci 0000:3b:00.0: firmware ver WLAN.RM.4.4.1-00079-QCARMSWPZ-1 api 6 features wowlan,ignore-otp crc32 fd869beb
[   15.269195] psmouse serio1: synaptics: queried min coordinates: x [1278..], y [1206..]

How can I get it to run? Everything seems to be installed properly, and there's no place in the BIOS to enable/disable the card.

[TerminalWitchcraft]

I am also facing the same issue with my Precision 5530 (Arch Linux, kernel 4.19.10)

[xEnVrE]

From December 17th Dell is offering the Precision 5530 with Ubuntu 18.04 and I know for sure they are using a customized installation - not just plain Ubuntu. If someone is able to obtain the customized iso maybe we may find some clues on how to get switchable graphics working.

[TerminalWitchcraft]

Dell provides a OS recovery tool, which allows us to select OS(Windows/Linux) afaik. If you want, I can extract the ISO image of Ubuntu and can share with you.

[xEnVrE]

It would be very appreciated! Yes they have a tool on GitHub but it requires to be run on a computer containing a Dell Ubuntu installation.

If you check, you should have a dedicated partition containing an exact copy of the iso we are talking about!

[xEnVrE]

Any news on the iso ?

cc @TerminalWitchcraft

[TerminalWitchcraft]

Hi @xEnVrE , running the OS recovery tool in Windows does not give me the option to select an OS(My workstation came with Windows 10 preinstalled). However, I have read somewhere that the option appears when you try to create a recovery from a different windows machine, not the one which already has an OS(the tool asks for a service tag, unique to every purchase. I guess they figure out using this whether the machine came with windows or linux). I'll try to find a second windows machine and extract the iso.

[opt12]

Hello Everybody,
if it helps, I could provide the DELL ISO of Ubuntu 16.04 which was shipped with a 2018 Precision 3530. unfortunately, they don't have a 18.04 image ready yet.
Please mail me if this is of any help.
Regards

[mreichardt95]

Had the same problem. Graff on the Arch forums wrote a pretty good Guide on how to get this working.
I also have a Precision 5530 with P2000 Card and it works without problems. For some reason nvidia-smi has to be appended to the enable script. Otherwise optirun won't work. click me

[giomasce]

I have what appears to be the same problem. I can workaround with Graff's trick on the Arch forum. Also, I opened a bug on Debian, where the Debian maintainer has replied me with useful information.

[TerminalWitchcraft]

@giomasce where should I put the following option?

AlwaysUnloadKernelDriver=false

[giomasce]

In /etc/bumblebee/bumblebee.conf. But you do not have to add it, you have to change it to true (provided that your laptop is like mine).

[TerminalWitchcraft]

Okay, got it. Although @mreichardt95 's solution solves the problem, it involves editing too many files which makes it difficult to maintain in the long run. Hope they solve this in the upcoming releases.

[Rubyj]

Same issue occurs on Arch Linux for precision 5530 with Quadro P2000 and up to date nvidia drivers.

[sinned130]

Have the same issue and found no fix yet.

XPS 15 9570
Kernel 5.4.6-2-MANJARO
GNOME 3.34.2
dGPU: NVIDIA GeForce GTX 1050 Ti Mobile
iGPU: Intel UHD Graphics 630
Bumblebee: 3.2.1-2017-02-27

$ optirun -v firefox
[ 1629.855538] [INFO]Configured driver: nvidia
[ 1629.855649] [ERROR]The Bumblebee daemon has not been started yet or the socket path /var/run/bumblebee.socket was incorrect.
[ 1629.855710] [ERROR]Could not connect to bumblebee daemon - is it running?

$ sudo dmesg
[ 1625.504637] bbswitch: enabling discrete graphics
[ 1625.504683] pci 0000:01:00.0: Refused to change power state, currently in D3