I AM PAYING USER AND CALDERA DOESNT WORK!!!

[hedvigan]

Hello,

I wrote you 2 emails - without answer!

Form isnt working:

• Cannot SAVE changes on existing forms
• Cannot ADD NEW new form
• Cannot PAY via Stripe
• When I want to click somewhere on plugin setting IT DOESNT WORK!!

Your site is not working:

• RESET new password doesnt work (no email)
• When I bought add-on, I was sing up on your site but you doesnt email me what PASSWORD I have! And RESET doesnt work!

Just… all is not working.

I am paying customer, I need to caldera to work ASAP. I cannot make reservations and paynment for my business!!

WP ver 5.6
All uptaded

[shaneonabike]

No need for all caps... I believe this is a duplicate of #3642
Duplicate of #3642

[serulin]

No need for all caps... I believe this is a duplicate of #3642
Duplicate of #3642

You'd be in all caps too if you couldn't take payments for your business during times like these. Caldera has been broken for over a week now. And all they said publicly was that they are "working on it" Do you know how much damage this has caused businesses who rely on caldera to take payments and other important inquiries? This is a huge bug and many people i know including me have already moved on from this plugin because this is quite unacceptable especially for premiums users.

[hedvigan]

Well, when I cannot collect paynments or inquires for my business, caps lock isnt enought for my frustration. I paid it bcos I BELIEVED that Caldera is great solution, but instead of it I am LOSING money. I wrote 2 emails and no one replied, its already 3 days. Is it how paying customers are treated? No one from Caldera team write what is wrong and If they work on it (and how long they will work on it)...

[tgarries]

No need for all caps... I believe this is a duplicate of #3642
Duplicate of #3642

That issue was marked resolved with 1.9.3-b4. Unfortunately, updating to 1.9.3-b4 doesn't resolve this issue.

A temporary workaround I found:

1. Install jQuery Migrate Helper
2. Use jQuery Migrate Helper to roll back to a legacy version of jQuery
3. Make changes to your forms
4. Save your forms
5. Revert to current version of jQuery

This works, but I've also found that about 20% of transactions that are attempted don't complete properly. Not sure if it's because of jQuery, but the Stripe Processor seems too buggy to use in a production setting. I've since switched to another solution.

--
Edited to use jQuery rollback and include comments about reliability.

[omniacode]

Join the club bub, there are hundreds of users who have all been affected by this and are waiting for fixes from Saturday Drive. Should always have a temporary Plan B ready to go in case Plan A fails. Or just revert to a backup prior to updating to WP 5.6 and Caldera 1.9.3.

It is a shame this happened but we're all at the mercy of Saturday Drive now when they can get all of this fixed.

[heykymmie]

Same issue! What's happening Caldera Forms team?