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.gitignore
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.project
.sublimelinterrc
.externalToolBuilders
.gnupg
.settings
.includepath
.DS_Store
*.swp
*.swo
*~
*.css.map
.profile
.vstags
.vscode
# OTRS
.procmailrc
/ARCHIVE
doc/manual/en
doc/en/otrs_business_solution_book.pdf
Kernel/Config/Backups/
Kernel/Config/Files/ZZZ*.pm
Kernel/Config/Files/User/*
Kernel/Config/GenericAgent.pm
Kernel/Config.pm
Kernel/Language/*.old
bin/cgi-bin/.htaccess
scripts/apache2-perl-startup2.pl
scripts/test/sample/SMIME/openssl-ca/*
var/virtualfs
var/run
var/log/*.log
var/log/Daemon/*.log
var/OPM
var/Stats
var/tmp/*
var/httpd/htdocs/SeleniumScreenshots/
var/httpd/htdocs/js/thirdparty/jslint
var/httpd/htdocs/js/js-cache
var/httpd/htdocs/skins/*/*/css-cache
var/sessions/Data*
var/sessions/State*
var/article/*
var/cron/*
!var/cron/*.dist
# Fred
Fred.sopm
CHANGES-Fred
doc/en/Fred.xml
doc/en/Fred.pdf
Kernel/Output/HTML/FilterContent/Fred.pm
Kernel/Output/HTML/Fred/*
Kernel/Output/HTML/Templates/Standard/DevelFred*
Kernel/Config/Files/AAAFred.pm
Kernel/Config/Files/Fred.xml
Kernel/Config/Files/XML/Fred.xml
Kernel/Modules/DevelFred.pm
Kernel/System/Fred
var/fred
var/httpd/htdocs/js/*Fred*js
var/httpd/htdocs/skins/Agent/default/css/*Fred*css
var/httpd/htdocs/skins/Customer/default/css/*Fred*css
# NYTProf
nytprof*.out
# OTRSCodePolicy
.tidyall.d
perltidy.LOG.old
bin/otrs.CodePolicy.pl
TidyAll
Kernel/cpan-lib/Locale/PO.pm
scripts/install-git-hooks.pl
scripts/uninstall-git-hooks.pl
OTRSCodePolicy*
perltidy.LOG
# ITSM
var/stats/*.xml.installed
bin/CodeInstall.pl
bin/ModuleCode.pl
bin/DatabaseInstall.pl
# OTRSCodeHub
var/git
# OTRSBusiness
CHANGES-OTRSBusiness.md
doc/*/OTRSBusiness.*
i18n/OTRSBusiness
Kernel/Config/Files/OTRSBusiness.xml
Kernel/Config/Files/XML/OTRSBusiness.xml
Kernel/Config/Files/XML/ToBeMergedOTRSBusiness.xml
Kernel/GenericInterface/Invoker/Generic/PassThrough.pm
Kernel/Language/*OTRSBusiness.pm
Kernel/Modules/AdminCloudServiceSMS.pm
Kernel/Modules/AdminSMSTemplate.pm
Kernel/Modules/AdminQueueSMSTemplates.pm
Kernel/Modules/*Chat*
Kernel/Modules/*ContactWithData*
Kernel/Modules/*DynamicFieldDatabase*
Kernel/Modules/AdminCloudServiceSMS.pm
Kernel/Modules/AdminDynamicFieldWebService.pm
Kernel/Modules/AdminSystemConfigurationDeploymentHistory.pm
Kernel/Modules/AdminSystemConfigurationSettingHistory.pm
Kernel/Modules/AdminSystemConfigurationUser.pm
Kernel/Modules/AgentAppointmentResourceOverview.pm
Kernel/Modules/AgentAppointmentTeam.pm
Kernel/Modules/AgentAppointmentTeamList.pm
Kernel/Modules/AgentAppointmentTeamUser.pm
Kernel/Modules/AgentCustomerSearchSMS.pm
Kernel/Modules/AgentNotificationView.pm
Kernel/Modules/AgentStatisticsReports.pm
Kernel/Modules/AgentTicketAttachmentView.pm
Kernel/Modules/AgentTicketSMS.pm
Kernel/Modules/AgentTicketSMSOutbound.pm
Kernel/Output/HTML/Article/SMS.pm
Kernel/Output/HTML/ArticleAction/AgentTicketSMSOutbound.pm
Kernel/Output/HTML/*Chat*
Kernel/Output/HTML/CustomerUser/*Chat*
Kernel/Output/HTML/FilterElementPost/AddDynamicFieldNames.pm
Kernel/Output/HTML/FilterElementPost/FAQAgentRelatedArticles.pm
Kernel/Output/HTML/FilterElementPost/ContactWithData.pm
Kernel/Output/HTML/FilterElementPost/SLASelectionDialog.pm
Kernel/Output/HTML/Layout/NotificationView.pm
Kernel/Output/HTML/NavBar/AdminContactWithData.pm
Kernel/Output/HTML/NavBar/AgentTicketSMS.pm
Kernel/Output/HTML/NavBar/*Chat*
Kernel/Output/HTML/Notification/ChatAvailabilityCheck.pm
Kernel/Output/HTML/Notification/ChatPreferredChannelsCheck.pm
Kernel/Output/HTML/NotificationView/*
Kernel/Output/HTML/Preferences/CustomChatChannel.pm
Kernel/Output/HTML/QueuePreferences/ChatChannel.pm
Kernel/Output/HTML/Templates/Standard/*ContactWithData*
Kernel/Output/HTML/Templates/Standard/*DynamicFieldDatabase*
Kernel/Output/HTML/Templates/Standard/*SLASelectionDialog*
Kernel/Output/HTML/Templates/Standard/*StatisticsReports*
Kernel/Output/HTML/Templates/Standard/AAAOTRSBusiness.tt
Kernel/Output/HTML/Templates/Standard/AdminChatChannel.tt
Kernel/Output/HTML/Templates/Standard/AdminChatChannelRole.tt
Kernel/Output/HTML/Templates/Standard/AdminCloudServiceSMS.tt
Kernel/Output/HTML/Templates/Standard/AdminDynamicFieldWebService.tt
Kernel/Output/HTML/Templates/Standard/AdminNotificationEventTransportSMSSettings.tt
Kernel/Output/HTML/Templates/Standard/AdminSMSTemplate.tt
Kernel/Output/HTML/Templates/Standard/AdminQueueSMSTemplates.tt
Kernel/Output/HTML/Templates/Standard/AdminSystemConfigurationDeploymentHistory.tt
Kernel/Output/HTML/Templates/Standard/AdminSystemConfigurationDeploymentHistoryDetails.tt
Kernel/Output/HTML/Templates/Standard/AdminSystemConfigurationSettingHistoryDetails.tt
Kernel/Output/HTML/Templates/Standard/AdminSystemConfigurationUserModifiedDetails.tt
Kernel/Output/HTML/Templates/Standard/AgentAppointmentResourceOverview.tt
Kernel/Output/HTML/Templates/Standard/AgentAppointmentTeam.tt
Kernel/Output/HTML/Templates/Standard/AgentAppointmentTeamUser.tt
Kernel/Output/HTML/Templates/Standard/AgentChat.tt
Kernel/Output/HTML/Templates/Standard/AgentChatAppend.tt
Kernel/Output/HTML/Templates/Standard/AgentChatPopup.tt
Kernel/Output/HTML/Templates/Standard/AgentChatPreview.tt
Kernel/Output/HTML/Templates/Standard/AgentNotificationViewNavBar.tt
Kernel/Output/HTML/Templates/Standard/AgentNotificationViewSmall.tt
Kernel/Output/HTML/Templates/Standard/AgentTicketAttachmentView.tt
Kernel/Output/HTML/Templates/Standard/AgentTicketSMS.tt
Kernel/Output/HTML/Templates/Standard/AgentTicketSMSOutbound.tt
Kernel/Output/HTML/Templates/Standard/AgentTicketZoom/ContactWithData.tt
Kernel/Output/HTML/Templates/Standard/AgentTicketZoom/ArticleRender/SMS.tt
Kernel/Output/HTML/Templates/Standard/ArticleContent/SMS.tt
Kernel/Output/HTML/Templates/Standard/CustomerTicketZoom/ArticleRender/SMS.tt
Kernel/Output/HTML/Templates/Standard/AgentVideoChat.tt
Kernel/Output/HTML/Templates/Standard/CustomerChat.tt
Kernel/Output/HTML/Templates/Standard/CustomerVideoChat.tt
Kernel/Output/HTML/Templates/Standard/SystemConfiguration/SettingHistoryListCompare.tt
Kernel/Output/HTML/Templates/Standard/SystemConfiguration/UsersSettingListCompare.tt
Kernel/Output/HTML/Templates/Standard/TimelineView/*
Kernel/Output/HTML/Templates/Standard/NotificationEvent/Email/Business.tt
Kernel/Output/HTML/Templates/Standard/PublicChat.tt
Kernel/Output/HTML/Templates/Standard/SystemConfiguration/SettingHistoryListCompare.tt
Kernel/Output/HTML/Templates/Standard/TimelineView/*
Kernel/Output/HTML/TicketMenu/AttachmentView.pm
Kernel/Output/HTML/TicketMenu/SMS.pm
Kernel/Output/HTML/TicketZoom/ContactWithData.pm
Kernel/Output/HTML/TicketZoom/Agent/SMS.pm
Kernel/Output/HTML/TicketZoom/Customer/SMS.pm
Kernel/Output/HTML/TimelineView/*
Kernel/Output/HTML/ToolBar/*Chat*
Kernel/Output/HTML/ToolBar/NotificationView.pm
Kernel/Output/HTML/ToolBar/NotificationView.pm
Kernel/Output/JavaScript/Templates/Standard/Agent/Admin/SMSBlackList.html.tmpl
Kernel/Output/JavaScript/Templates/Standard/Agent/AppointmentCalendar/ResourceSettingsDialog.html.tmpl
Kernel/Output/JavaScript/Templates/Standard/Agent/OTRSBusiness/*
Kernel/Output/JavaScript/Templates/Standard/Agent/ResourceSettingsDialog.html.tmpl
Kernel/Output/PDF/StatisticsReports*
Kernel/System/*Chat*
Kernel/System/Calendar/Event/Transport/NotificationView.pm
Kernel/System/Calendar/Event/Transport/SMS.pm
Kernel/System/Calendar/Team.pm
Kernel/System/CloudService/Client/SMS.pm
Kernel/System/Console/Command/Maint/Chat*
Kernel/System/Console/Command/Maint/NotificationView*
Kernel/System/Console/Command/Maint/Stats/Reports*
Kernel/System/CommunicationChannel/SMS.pm
Kernel/System/CommunicationLog/Transport/CloudService.pm
Kernel/System/DynamicField/Driver/BaseDatabase.pm
Kernel/System/DynamicField/Driver/ContactWithData.pm
Kernel/System/DynamicField/Driver/Database.pm
Kernel/System/DynamicField/Driver/WebService.pm
Kernel/System/DynamicFieldDatabase.pm
Kernel/System/NotificationView.pm
Kernel/System/SMSTemplate.pm
Kernel/System/SMSTemplateGenerator.pm
Kernel/System/StatsReport.pm
Kernel/System/SupportDataCollector/Plugin/CloudService/SMS.pm
Kernel/System/SupportDataCollector/Plugin/OTRS/ConfigLastDeployments.pm
Kernel/System/SysConfig/Base/OTRSBusiness.pm
Kernel/System/Ticket/Article/Backend/SMS.pm
Kernel/System/Ticket/Event/NotificationEvent/Transport/NotificationView.pm
Kernel/System/Ticket/Event/NotificationEvent/Transport/SMS.pm
Kernel/System/Ticket/Event/StoreHistoricalData.pm
OTRSBusiness.sopm
scripts/test/Calendar/Event/Transport/NotificationView.t
scripts/test/Calendar/Team.t
scripts/test/Chat
scripts/test/Console/Command/Maint/Chat*
scripts/test/Console/Command/Maint/NotificationView*
scripts/test/Console/Command/Maint/Stats/Reports*
scripts/test/DynamicField/DynamicFieldDatabase.t
scripts/test/DynamicField/Driver/WebService/*
scripts/test/NotificationView*
scripts/test/Selenium/Agent/Admin/AdminChatChannel.t
scripts/test/Selenium/Agent/Admin/AdminContactWithData.t
scripts/test/Selenium/Agent/Admin/AdminDynamicFieldContactWithData.t
scripts/test/Selenium/Agent/Admin/AdminDynamicFieldDatabase.t
scripts/test/Selenium/Agent/Admin/AdminDynamicFieldWebService.t
scripts/test/Selenium/Agent/Admin/AdminSMSTemplate.t
scripts/test/Selenium/Agent/Admin/AdminQueueSMSTemplates.t
scripts/test/Selenium/Agent/Admin/AdminSystemConfigurationAdvanced.t
scripts/test/Selenium/Agent/Admin/AdminSystemConfigurationDeploymentHistory.t
scripts/test/Selenium/Agent/Admin/GenericInterface/AdminGenericInterfaceWebserviceImportExample.t
scripts/test/Selenium/Agent/AgentAppointmentResourceOverview.t
scripts/test/Selenium/Agent/AgentContactWithDataSearch.t
scripts/test/Selenium/Agent/AgentDynamicFieldDatabase.t
scripts/test/Selenium/Agent/AgentDynamicFieldWebService.t
scripts/test/Selenium/Agent/AgentDynamicFieldDatabaseSearch.t
scripts/test/Selenium/Agent/AgentNotificationView.t
scripts/test/Selenium/Agent/AgentStatisticsReports.t
scripts/test/Selenium/Agent/AgentTicketAttachmentView.t
scripts/test/Selenium/Agent/AgentTicketSMS.t
scripts/test/Selenium/Agent/AgentTicketSMSOutbound.t
scripts/test/Selenium/Agent/Chat.t
scripts/test/Selenium/Agent/ChatIntegration.t
scripts/test/Selenium/Agent/VideoChat.t
scripts/test/Selenium/Customer/Chat.t
scripts/test/Selenium/Customer/CustomerDynamicFieldDatabase.t
scripts/test/Selenium/Customer/CustomerDynamicFieldWebService.t
scripts/test/Selenium/Customer/VideoChat.t
scripts/test/Selenium/Output/FilterElementPost/SLASelectionDialog.t
scripts/test/Selenium/Output/TicketZoom/ContactWithData.t
scripts/test/Selenium/Public/Chat.t
scripts/test/Selenium/Public/ChatInclude.t
scripts/test/SMSTemplate.t
scripts/test/StatsReport.t
scripts/test/SysConfig/OTRSBusiness/*
scripts/test/Ticket/Article/Backend/SMS.t
scripts/test/Ticket/Event/NotificationEvent/Transport/NotificationView.t
scripts/test/Ticket/Event/StoreHistoricalData.t
scripts/test/Upgrade/UserPreferences2Settings.t
scripts/test/VideoChat/Signalling.t
var/cron/cleanupchats.dist
var/httpd/htdocs/js/*Chat*
var/httpd/htdocs/js/*StatisticsReports*
var/httpd/htdocs/js/*TimelineView*
var/httpd/htdocs/js/Core.Agent.Admin.CloudServiceSMS.js
var/httpd/htdocs/js/Core.Agent.Admin.DynamicFieldDatabase.js
var/httpd/htdocs/js/Core.Agent.Admin.DynamicFieldWebService.js
var/httpd/htdocs/js/Core.Agent.Admin.SMSTemplate.js
var/httpd/htdocs/js/Core.Agent.Admin.QueueSMSTemplates.js
var/httpd/htdocs/js/Core.Agent.Admin.SystemConfigurationUser.js
var/httpd/htdocs/js/Core.Agent.AppointmentTeam.js
var/httpd/htdocs/js/Core.Agent.CustomerSearchSMS.js
var/httpd/htdocs/js/Core.Agent.DynamicField.ContactWithData.js
var/httpd/htdocs/js/Core.Agent.DynamicFieldContactWithDataSearch.js
var/httpd/htdocs/js/Core.Agent.DynamicFieldContactWithDataSearch.js
var/httpd/htdocs/js/Core.Agent.DynamicFieldDatabaseDetailedSearch.js
var/httpd/htdocs/js/Core.Agent.DynamicFieldDatabaseSearch.js
var/httpd/htdocs/js/Core.Agent.NotificationView.js
var/httpd/htdocs/js/Core.Agent.TicketSMS.js
var/httpd/htdocs/js/Core.Agent.TicketAttachmentView.js
var/httpd/htdocs/js/Core.Customer.TicketMessage.SLASelectionDialog.js
var/httpd/htdocs/js/test/sample/ChatIncludeExamplePage.html
var/httpd/htdocs/js/thirdparty/adapter.js-1.4.0/
var/httpd/htdocs/js/thirdparty/libphonenumber-js/
var/httpd/htdocs/skins/Agent/business*
var/httpd/htdocs/skins/Agent/default/css/*Chat*
var/httpd/htdocs/skins/Agent/default/css/*StatisticsReports*
var/httpd/htdocs/skins/Agent/default/css/Core.Agent.AttachmentView.css
var/httpd/htdocs/skins/Agent/default/css/Core.Agent.NotificationView.css
var/httpd/htdocs/skins/Agent/default/css/DynamicFieldDatabase.css
var/httpd/htdocs/skins/Agent/default/img/loader-black.gif
var/httpd/htdocs/skins/Customer/default/css/*Chat*
var/httpd/htdocs/skins/Customer/default/css/DynamicFieldDatabase.css
var/httpd/htdocs/skins/Customer/default/img/loader-black.gif
var/packagesetup/OTRSBusiness.pm
var/processes/examples/Conference_Room_Reservation.yml
var/processes/examples/Conference_Room_Reservation_post.pm
var/processes/examples/Conference_Room_Reservation_pre.pm
var/processes/examples/ITIL_Incident_Management.yml
var/processes/examples/ITIL_Incident_Management_pre.pm
var/processes/examples/Office_Materials_Procurement.yml
var/processes/examples/Office_Materials_Procurement_post.pm
var/processes/examples/Office_Materials_Procurement_pre.pm
var/processes/examples/Order_Request_Management.yml
var/processes/examples/Release_And_Deployment_Management.yml
var/processes/examples/Release_And_Deployment_Management_post.pm
var/processes/examples/Release_And_Deployment_Management_pre.pm
var/processes/examples/Request_For_Leave_Management.yml
var/processes/examples/Start_RMA.yml
var/processes/examples/Start_RMA_pre.pm
var/processes/examples/Travel_expense.yml
var/processes/examples/Travel_expense_post.pm
var/processes/examples/Travel_expense_pre.pm
var/processes/examples/Service_*.pm
var/processes/examples/Service_*.yml
var/thirdparty/phantomjs
var/webservices/examples/BugzillaConnector.yml
var/webservices/examples/BugzillaConnector_post.pm
var/webservices/examples/BugzillaConnector_pre.pm
var/webservices/examples/JIRAConnector.yml
var/webservices/examples/JIRAConnector_post.pm
var/webservices/examples/JIRAConnector_pre.pm
var/webservices/examples/OTRSConnector.yml
var/webservices/examples/OTRSConnector_post.pm
var/webservices/examples/OTRSConnector_pre.pm
# STORM
Kernel/Config/Files/XML/OTRSStorm.xml
Kernel/Modules/AdminSTORM.pm
Kernel/Output/HTML/Templates/Standard/AdminSTORM.tt
Kernel/Output/HTML/Templates/Standard/NotificationEvent/Email/TLP-Amber.tt
Kernel/Output/HTML/Templates/Standard/NotificationEvent/Email/TLP-Green.tt
Kernel/Output/HTML/Templates/Standard/NotificationEvent/Email/TLP-Red.tt
Kernel/Output/HTML/Templates/Standard/NotificationEvent/Email/TLP-White.tt
var/httpd/htdocs/skins/Agent/storm/*
var/packagesetup/OTRSSTORM.pm
OTRSSTORM.sopm
# OTRSContinuousIntegrationProvisioner (vagrant VMs)
.cache
.ssh
.viminfo
.bash*