Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Interface wouldn't show up #560

Closed
leonardo4tan opened this issue Jun 8, 2024 · 5 comments
Closed

Interface wouldn't show up #560

leonardo4tan opened this issue Jun 8, 2024 · 5 comments
Labels
bug Something isn't working help wanted Extra attention is needed

Comments

@leonardo4tan
Copy link

Hi, great piece of software. The software was awesome.

I've encountered a problem with the software. The User Interface just wouldn't show up on my Mac. The app icons show the app icon itself and the output icon but, it only shows the output without the UI. It first shows the loading intro interface but just gone after the loading finished. The output works though.
Screenshot 2024-06-08 at 10 55 41

I've been using this software on 2 devices; a Macbook (MacOS Sono 14.5) and a PC (Windows 10). I've been connecting them with the backup data with Google Drive. Both with the integrated drive API and just basically just put the data folder to the cloud storage. I can open it in my PC with the data intact but, it just wouldn't run on my mac. I already reinstall it few times with the version 1.1.6 and the newest one 1.1.7. I tried restarted the device, deleted the data from the cloud but still wouldn't work.

Please Help! Cheers! God Bless!

@leonardo4tan leonardo4tan changed the title Interface wouldn't show up [Bug] Interface wouldn't show up Jun 8, 2024
@leonardo4tan leonardo4tan changed the title [Bug] Interface wouldn't show up Interface wouldn't show up Jun 8, 2024
@vassbo vassbo added bug Something isn't working help wanted Extra attention is needed labels Jun 10, 2024
@vassbo
Copy link
Collaborator

vassbo commented Jun 10, 2024

Thanks, this is a known problem on macOS, I hope this will be fixed. I have no idea why this happens.

@vassbo
Copy link
Collaborator

vassbo commented Jun 19, 2024

If you want, you can try deleting the FreeShow data on your mac here: ~/Library/Application Support/FreeShow/
This should reset the program, and you can try loading in the data from the drive again afterwards.
Let me know how it goes.

@leonardo4tan
Copy link
Author

Screenshot 2024-06-20 at 16 10 04 Weirdly that folder does not exist in my hard drive.

Meanwhile, I found a solution by making it fullscreen using the top menu.

@vassbo
Copy link
Collaborator

vassbo commented Jun 20, 2024

Okay, no worries. Probably stored in another place. I'm glad you found a solution! :) Maybe the window has a tiny size, I'll try to add a minimum size, and we'll see if that makes a difference.

@vassbo
Copy link
Collaborator

vassbo commented Jun 27, 2024

Looks like this is fixed in version 1.1.8!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Something isn't working help wanted Extra attention is needed
Projects
None yet
Development

No branches or pull requests

2 participants