Collabra segfault on nexctcloud and Debian Buster

[dansmolik]

Collabra segfault
I have installed nextcloud on fresh Debian Buster in Xen environment. From the begging Collabra segfaults with this:

[688198.982103] Collabora_Onlin[1654]: segfault at 3dc ip 00007fabd6343851 sp 00007ffe0bf6dc30 error 4 in ld-2.28.so[7fabd6330000+1e000]
[688198.982107] Code: 35 29 c0 00 00 48 8d 3d 7d c0 00 00 e8 48 48 00 00 0f 1f 84 00 00 00 00 00 53 48 89 fb 48 8d 3d 1d 41 01 00 ff 15 17 47 01 00 83 dc 03 00 00 08 75 14 8b 83 18 03 00 00 85 c0 74 1c 31 f6 48

To Reproduce
Open in Nextcloud some ods document and look to dmesg in server and found this segfaults.

Expected behavior
Expect no crash

Actual behavior
Crash

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information)

• OS: Linux Debian Buster
• Browser: Firefox
• Version: 78.7.0esr

Additional context
Add any other context about the problem here.

[andreklug]

I have the same issue:

Feb 24 13:45:16 h1 kernel: [ 7450.958244] Collabora_Onlin[8008]: segfault at 3dc ip 00007fe701136851 sp 00007ffea6c78720 error 4 in ld-2.28.so[7fe701123000+1e000]
Feb 24 13:45:16 h1 kernel: [ 7450.958250] Code: 35 29 c0 00 00 48 8d 3d 7d c0 00 00 e8 48 48 00 00 0f 1f 84 00 00 00 00 00 53 48 89 fb 48 8d 3d 1d 41 01 00 ff 15 17 47 01 00 83 dc 03 00 00 08 75 14 8b 83 18 03 00 00 85 c0 74 1c 31 f6 48

Debian Buster, Nextcloud 20.0.0.7

System crashed at night when no one was interacting with Collabora.

[yah00078]

Hello,
Same issue for me: Buster Nextcloud 20.0.0.8

[ 738.833346] Btrfs loaded, crc32c=crc32c-intel
[ 2859.513389] Collabora_Onlin[14707]: segfault at 3dc ip 00007ff7cafc4851 sp 00007ffd5f3b5060 error 4 in ld-2.28.so[7ff7cafb1000+1e000]
[ 2859.513397] Code: 35 29 c0 00 00 48 8d 3d 7d c0 00 00 e8 48 48 00 00 0f 1f 84 00 00 00 00 00 53 48 89 fb 48 8d 3d 1d 41 01 00 ff 15 17 47 01 00 83 dc 03 00 00 08 75 14 8b 83 18 03 00 00 85 c0 74 1c 31 f6 48

It's appear on document opening.

Thank you for help

[timur-g]

This is rather old, Collabora version not mentioned, can you please retest with current 23.05.

[damago1]

This is still an issue, versions are:
Nextcloud: [Nextcloud Hub 5] (27.0.2)
Collabora version: Nextcloud office 8.1.1
OS version: Debian GNU/Linux 10 (buster)
Collabora Online - Built in CODE Server: 23.5.301

Message in /var/log/syslog:

Sep 19 15:49:59 BVNextCloud kernel: [ 46.640281] Collabora_Onlin[1198]: segfault at 3dc ip 00007f6ab9888861 sp 00007ffd6082dfb0 error 4 in ld-2.28.so[7f6ab9875000+1e000]
Sep 19 15:49:59 BVNextCloud kernel: [ 46.640291] Code: 35 19 c0 00 00 48 8d 3d 6d c0 00 00 e8 48 48 00 00 0f 1f 84 00 00 00 00 00 53 48 89 fb 48 8d 3d 0d 41 01 00 ff 15 07 47 01 00 83 dc 03 00 00 08 75 14 8b 83 18 03 00 00 85 c0 74 1c 31 f6 48

[KB3HNS]

Having this here as well. Just updated to 25.0.12 just to confirm.
5.10.0-21-amd64 #1 SMP Debian 5.10.162-1 (2023-01-21) x86_64 GNU/Linux
Nextcloud office 7.1.6

Edit - I did some tracing and here's some background behaviors:
First: I'm trying to edit a document through an app. This has been reproduced by both the Nextcloud app on iOS as well as the Collabora app on iOS.
Second: I can "edit" the document, but all keyboard interaction fails.
Third: If try to save or close the document, this occurs on the server (in order shown)
Fourth: I have the following: tail -f /var/log/nextcloud.log /var/log/messages /var/log/apache2/error.log

I have put the exact output (with some redactions for security purposes).

==> /var/log/apache2/error.log <==
fuse: failed to exec fusermount: No such file or directory
open dir error: No such file or directory

==> /var/log/messages <==
Sep 24 17:08:06 biache kernel: [5382118.425439] Collabora_Onlin[885501]: segfault at 31f ip 00007ff823616961 sp 00007fff25aa3ba0 error 4 in ld-2.31.so[7ff823602000+20000]
Sep 24 17:08:06 biache kernel: [5382118.425448] Code: 35 f1 d1 00 00 48 8d 3d 23 d2 00 00 e8 88 4d 00 00 0f 1f 84 00 00 00 00 00 55 48 89 fd 48 8d 3d 0d 60 01 00 ff 15 07 66 01 00 <80> bd 1f 03 00 00 00 75 14 8b 85 18 03 00 00 85 c0 74 1c 31 f6 48

==> /var/log/apache2/error.log <==

Logging at warning level to file: /tmp/coolwsd.665MXON4WH/coolwsd.log
Security: coolforkit incorrect user-name, other than 'cool'
Init vcl
preload: xsec_xmlsec merged ucpchelp1 wpftwriter wpftcalc wpftimpress wpftdraw writerfilter msforms ucppkg1 ucpcmis1 cached1 vbaswobj swd sw ucpdav1 smd sm pdfimport PresentationMinimizer sd scriptframe protocolhandler dlgprov date analysis vbaobj scfilt scd xmlsecurity sc expwrap oox LanguageTool ldapbe2 pcr storagefd log chartcore pdffilter migrationoo3 deploymentgui scn cui sdbt mozbootstrap bootstrap flat io animcore svgfilter embobj t602filter dbaxml stocservices chartcontroller namingservice cairocanvas invocadapt introspection migrationoo2 dbpool2 binaryurp mysql_jdbc pricing proxyfac calc invocation dba uuresolver solver reflection writer textconversiondlgs hwp msword graphicfilter emboleobj sdd slideshow dbase bib
Disabled: ucpftp1 rptxml rptui rpt dbp abp sdbc2 cmdmail PresenterScreen dbu odbc
Allowlisted languages: de_DE el en_GB en_US es_ES fr_FR hu it nl pt_BR pt_PT ru
Preloading dictionaries: de-DE en-US fr-FR it-IT nl-NL pt-BR ru-RU en-GB nl-BE pt-PT es-ES
Preloading thesauri: de-DE en-US fr-FR it-IT nl-NL pt-BR ru-RU en-GB nl-BE pt-PT es-ES
Preload icons
Preload short cut accelerators
Preload languages
Preload fonts
Fontconfig error: No writable cache directories
Fontconfig error: No writable cache directories
Preload config
Ready to accept connections on port 9983.

[Sun Sep 24 17:08:21.266055 2023] [php7:notice] [pid 885534] [client <redacted>:15800] richdocumentscode (proxy.php) error exit, PID: 885534, Message: The param should be 'status' or 'req=...', but is: 'ui_theme=light'
[Sun Sep 24 17:08:22.590015 2023] [php7:notice] [pid 885534] [client <redacted>:15800] richdocumentscode (proxy.php) error exit, PID: 885534, Message: The param should be 'status' or 'req=...', but is: 'ui_theme=light'
[Sun Sep 24 17:08:23.865000 2023] [php7:notice] [pid 885475] [client <redacted>:15794] richdocumentscode (proxy.php) error exit, PID: 885475, Message: The param should be 'status' or 'req=...', but is: 'ui_theme=light'
[Sun Sep 24 17:08:25.224405 2023] [php7:notice] [pid 885534] [client <redacted>:15800] richdocumentscode (proxy.php) error exit, PID: 885534, Message: The param should be 'status' or 'req=...', but is: 'ui_theme=light'

It should be noted that:

1. The log file in /tmp does not exist.
2. No logs are added to the nextcloud log.
3. There's a ton of open bugs across many forums about the apps (both Android and iOS) having document editing issues.
4. Things seem to work just fine when using the built-in web interface.
5. All apps are up-to-date as of 9/24 VIA the nextcloud "app store".
6. Using the built-in CODE server.

[wgicio]

kernel: Collabora_Onlin[14790]: segfault at 31f ip 00007f9fe438d135 sp 00007ffce47f8990 error 4 in ld-2.28.so[7f9fe4386000+2e000]
Running on ubuntu
Nextcloud Hub 6 (27.1.1)
Happens when opening document in web interface

[binou-31]

Same and still here
running on debian Linux localhost 5.10.0-28-amd64 #1 SMP Debian 5.10.209-2 (2024-01-31) x86_64 GNU/Linux
Nextcloud Hub 7 (28.0.3)

mars 01 20:12:55 localhost coolwsd[8314]: kit-08314-08195 2024-03-01 20:12:55.638296 +0100 [ kit_spare_005 ] WRN  chmod("/opt/cool/child-roots/8184-b3d35dfa/lNL777Fj8AhIEo2e/lo/") failed: Read-only file system| common/JailUtil.cpp:278
mars 01 20:12:55 localhost coolwsd[8184]: wsd-08184-08313 2024-03-01 20:12:55.846944 +0100 [ docbroker_003 ] TRC  Downloading from [https://cloud.xxx.tld//index.php/apps/richdocuments/wopi/files/16786_occ9mylq2duy/contents?access_token=&access_token_ttl=0&permission=edit] to [/opt/cool/child-roots/8184-b3d35dfa/q3Z1QGpjqM9PIDtr/tmp/user/docs/q3Z1QGpjqM9PIDtr/New document.docx]: User-Agent: COOLWSD HTTP Agent 23.05.5.4 / Authorization: Bearer oVHNVbUQ2Tn1WaABCDFUTegobO6Khh2v / X-WOPI-TimeStamp: 638449171758111350 / X-WOPI-Proof: 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 / X-WOPI-ProofOld: 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 / X-COOL-WOPI-ServerId: 23426407| wsd/Storage.cpp:1111
mars 01 20:12:57 localhost coolwsd[8184]: wsd-08184-08313 2024-03-01 20:12:57.482990 +0100 [ docbroker_003 ] WRN  #29: DocBroker [%2F%2Findex.php%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F16786_occ9mylq2duy] got disconnected from its Kit (8293) unexpectedly. Closing| wsd/COOLWSD.cpp:3665
mars 01 20:12:57 localhost coolwsd[8195]: frk-08195-08195 2024-03-01 20:12:57.626672 +0100 [ forkit ] WRN  Successfully sent 'segfaultcount' message segfaultcount 1
mars 01 20:12:59 localhost coolwsd[8184]: wsd-08184-08313 2024-03-01 20:12:59.485541 +0100 [ docbroker_003 ] WRN  Crash detected, will quarantine last version of [%2F%2Findex.php%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F16786_occ9mylq2duy] if necessary. Quarantine enabled: true, Storage available: true| wsd/DocumentBroker.cpp:644
mars 01 20:12:59 localhost coolwsd[8184]: wsd-08184-08313 2024-03-01 20:12:59.485634 +0100 [ docbroker_003 ] WRN  Quarantining the original document file: New document.docx| wsd/DocumentBroker.cpp:664
mars 01 20:15:41 localhost coolwsd[8445]: kit-08445-08195 2024-03-01 20:15:41.013177 +0100 [ kit_spare_006 ] WRN  chmod("/opt/cool/child-roots/8184-b3d35dfa/NLjL9SKuEYDDwX93/lo/") failed: Read-only file system| common/JailUtil.cpp:278

other logs

mars 01 20:21:58 localhost coolwsd[8755]: Ready to accept connections on port 9980.
mars 01 20:21:58 localhost coolwsd[8768]: kit-08768-08764 2024-03-01 20:21:58.946389 +0100 [ kit_spare_001 ] TRC  #14: Wrote 3218 bytes of 3218| net/Socket.hpp:1101
mars 01 20:21:58 localhost coolwsd[8768]: kit-08768-08764 2024-03-01 20:21:58.946487 +0100 [ kit_spare_001 ] TRC  #14: Connected to WS Handler 0x55b777047020| net/WebSocketHandler.hpp:181
mars 01 20:21:58 localhost coolwsd[8768]: kit-08768-08764 2024-03-01 20:21:58.946528 +0100 [ kit_spare_001 ] TRC  Inserting socket #14, address [], into kit| net/Socket.hpp:731
mars 01 20:21:58 localhost coolwsd[8768]: kit-08768-08764 2024-03-01 20:21:58.946567 +0100 [ kit_spare_001 ] TRC  #14: Resetting thread affinity while in transit (was 0x7fdcf739b780)| net/Socket.hpp:340
mars 01 20:21:58 localhost coolwsd[8768]: kit-08768-08764 2024-03-01 20:21:58.946653 +0100 [ kit_spare_001 ] TRC  #14: Set socket buffer size to 262144| net/Socket.hpp:250
mars 01 20:21:58 localhost coolwsd[8768]: kit-08768-08764 2024-03-01 20:21:58.946697 +0100 [ kit_spare_001 ] INF  New kit client websocket inserted.| kit/Kit.cpp:3204
mars 01 20:21:58 localhost coolwsd[8768]: kit-08768-08764 2024-03-01 20:21:58.946742 +0100 [ kit_spare_001 ] INF  Kit initialization complete: setting log-level to [warning] as configured.| kit/Kit.cpp:3209
mars 01 20:22:18 localhost coolwsd[8868]: kit-08868-08764 2024-03-01 20:22:18.960413 +0100 [ kit_spare_002 ] WRN  chmod("/opt/cool/child-roots/8755-02e83203/GBKuC0DHiM6NvuyB/lo/") failed: Read-only file system| common/JailUtil.cpp:278
mars 01 20:22:19 localhost coolwsd[8870]: kit-08870-08764 2024-03-01 20:22:19.004487 +0100 [ kit_spare_003 ] WRN  chmod("/opt/cool/child-roots/8755-02e83203/3n6SPW7Z17jrlWEf/lo/") failed: Read-only file system| common/JailUtil.cpp:278
mars 01 20:22:20 localhost coolwsd[8768]: kit-08768-08764 2024-03-01 20:22:20.494416 +0100 [ kitbroker_001 ] SIG   Fatal signal received: SIGSEGV code: 1 for address: 0x0
mars 01 20:22:20 localhost coolwsd[8768]: Recent activity:
mars 01 20:22:20 localhost coolwsd[8768]:         load view: 002 doc: file:///tmp/user/docs/jul4O9nCF8VZWL15/hope.docx
mars 01 20:22:20 localhost coolwsd[8768]: Backtrace 8768 - { "ProductName": "Collabora Office", "ProductVersion": "22.05", "ProductExtension": ".13.1", "BuildId": "40212ba8bdeb7cebecbbfe697be02fcaa396e698", "BuildConfig": " '--enable-mpl-subset' '--with-vendor=Collabora' '--disable-community-flavor' '--with-branding=icon-themes/galaxy/brand_cp' '--with-system-dicts' '--with-myspell-dicts' '--with-system-zlib' '--disable-poppler' '--without-system-cairo' '--without-system-fontconfig' '--without-system-freetype' '--without-system-graphite' '--without-system-harfbuzz' '--without-system-openssl' '--without-system-libpng' '--without-system-libxml' '--without-system-jpeg' '--without-system-expat' '--without-system-curl' '--without-system-icu' '--without-system-nss' '--without-system-jars' '--without-system-postgresql' '--without-java' '--without-junit' '--without-help' '--with-linker-hash-style=both' '--with-fonts' '--enable-noto-font' '--with-galleries=no' '--with-theme=colibre colibre_svg' '--with-external-thes-dir=/usr/share/mythes' '--with-external-hyph-dir=/usr/share/hyphen' '--with-external-dict-dir=/usr/share/hunspell' '--disable-dbus' '--enable-extension-integration' '--disable-odk' '--disable-kf5' '--disable-gtk3' '--disable-qt5' '--disable-gstreamer-1-0' '--disable-evolution2' '--disable-gio' '--disable-gui' '--disable-scripting-beanshell' '--disable-scripting-javascript' '--disable-ext-wiki-publisher' '--disable-report-builder' '--disable-ext-nlpsolver' '--disable-sdremote' '--disable-sdremote-bluetooth' '--disable-postgresql-sdbc' '--disable-firebird-sdbc' '--disable-randr' '--disable-ext-numbertext' '--disable-ext-ct2n' '--enable-epm' '--enable-python=internal' '--disable-online-update' '--disable-dconf' '--enable-mergelibs' '--with-package-format=deb rpm' '--enable-release-build' '--with-lang=ar as ast bg bn-IN br ca ca-valencia cy cs da de el en-US en-GB es et eu fi fr ga gd gl gu he hi hr hu id is it ja km kn ko lt lv ml mr nb nl nn oc or pa-IN pl pt pt-BR ro ru sk sl sr sr-Latn sv ta te tr uk vi zh-CN zh-TW' '--disable-lotuswordpro' '--disable-lpsolve' '--enable-symbols' '--enable-sal-log' '--disable-lto' '--srcdir=/opt/collaboraoffice/debugsource' '--enable-option-checking=fatal' 'PKG_CONFIG_PATH=/opt/rh/devtoolset-10/root/usr/lib64/pkgconfig:/opt/rh/devtoolset-10/root/usr/lib64/pkgconfig'" }:
mars 01 20:22:20 localhost coolwsd[8768]: /usr/bin/coolforkit(_ZN7SigUtil13dumpBacktraceEv+0x78)[0x55b77105dba8]
mars 01 20:22:20 localhost coolwsd[8768]: /usr/bin/coolforkit(+0x25dfc5)[0x55b77105dfc5]
mars 01 20:22:20 localhost coolwsd[8768]: /lib/x86_64-linux-gnu/libpthread.so.0(+0x13140)[0x7fdcf7587140]
mars 01 20:22:20 localhost coolwsd[8755]: wsd-08755-08867 2024-03-01 20:22:20.506071 +0100 [ docbroker_001 ] WRN  #19: DocBroker [%2F%2Findex.php%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F16793_occ9mylq2duy] got disconnected from its Kit (8768) unexpectedly. Closing| wsd/COOLWSD.cpp:3665
mars 01 20:22:20 localhost coolwsd[8764]: frk-08764-08764 2024-03-01 20:22:20.954400 +0100 [ forkit ] WRN  Successfully sent 'segfaultcount' message segfaultcount 1
mars 01 20:22:20 localhost coolwsd[8764]: | kit/ForKit.cpp:358
mars 01 20:22:22 localhost coolwsd[8755]: wsd-08755-08867 2024-03-01 20:22:22.506783 +0100 [ docbroker_001 ] WRN  Crash detected, will quarantine last version of [%2F%2Findex.php%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F16793_occ9mylq2duy] if necessary. Quarantine enabled: true, Storage available: true| wsd/DocumentBroker.cpp:644
mars 01 20:22:22 localhost coolwsd[8755]: wsd-08755-08867 2024-03-01 20:22:22.506931 +0100 [ docbroker_001 ] WRN  Quarantining the original document file: hope.docx| wsd/DocumentBroker.cpp:664
mars 01 20:22:22 localhost coolwsd[8906]: kit-08906-08764 2024-03-01 20:22:22.953147 +0100 [ kit_spare_004 ] WRN  chmod("/opt/cool/child-roots/8755-02e83203/kTeqrg389vADJBTm/lo/") failed: Read-only file system| common/JailUtil.cpp:278
mars 01 20:22:24 localhost coolwsd[8870]: kit-08870-08764 2024-03-01 20:22:24.347645 +0100 [ kitbroker_002 ] SIG   Fatal signal received: SIGSEGV code: 1 for address: 0x0
mars 01 20:22:24 localhost coolwsd[8870]: Recent activity:
mars 01 20:22:24 localhost coolwsd[8870]:         load view: 003 doc: file:///tmp/user/docs/3n6SPW7Z17jrlWEf/hope.docx
mars 01 20:22:24 localhost coolwsd[8870]: Backtrace 8870 - kit startup of 23.05.5.4 fc0de5b:
mars 01 20:22:24 localhost coolwsd[8870]: /usr/bin/coolforkit(_ZN7SigUtil13dumpBacktraceEv+0x78)[0x55b77105dba8]
mars 01 20:22:24 localhost coolwsd[8870]: /usr/bin/coolforkit(+0x25dfc5)[0x55b77105dfc5]
mars 01 20:22:24 localhost coolwsd[8870]: /lib/x86_64-linux-gnu/libpthread.so.0(+0x13140)[0x7fdcf7587140]
mars 01 20:22:24 localhost coolwsd[8755]: wsd-08755-08905 2024-03-01 20:22:24.360045 +0100 [ docbroker_002 ] WRN  #33: DocBroker [%2F%2Findex.php%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F16793_occ9mylq2duy] got disconnected from its Kit (8870) unexpectedly. Closing| wsd/COOLWSD.cpp:3665
mars 01 20:22:24 localhost coolwsd[8764]: frk-08764-08764 2024-03-01 20:22:24.947069 +0100 [ forkit ] WRN  Successfully sent 'segfaultcount' message segfaultcount 1
mars 01 20:22:24 localhost coolwsd[8764]: | kit/ForKit.cpp:358
mars 01 20:22:26 localhost coolwsd[8755]: wsd-08755-08905 2024-03-01 20:22:26.360707 +0100 [ docbroker_002 ] WRN  Crash detected, will quarantine last version of [%2F%2Findex.php%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F16793_occ9mylq2duy] if necessary. Quarantine enabled: true, Storage available: true| wsd/DocumentBroker.cpp:644
mars 01 20:22:26 localhost coolwsd[8755]: wsd-08755-08905 2024-03-01 20:22:26.360857 +0100 [ docbroker_002 ] WRN  Quarantining the original document file: hope.docx| wsd/DocumentBroker.cpp:664