Crash - iZotope RX6 Voice Denoiser #2

latenitefilms · 2018-05-26T10:29:05Z

Please post any Final Cut Pro crash logs caused by iZotope RX6 Voice Denoiser here.

This has been reported to iZotope (Ticket #374893).

Here is some general advice to try and avoid iZotope crashes from the iZotope team:

If you are currently experiencing issues with crashing in the software one common cause of issues like that can be accessibility settings.

To test this, please follow these steps:

Quit all Applications and open System Preferences.

Go to Security & Privacy and click on the Privacy tab. Then, click on “Accessibility” in the left-hand column.

Any active Accessibility features should be listed to the right. Click the lock icon at the bottom left of the screen to make changes (you will be asked to enter your account password). You may then disable the active Accessibility features.

Once done, restart Final Cut Pro X and load one of your iZotope plug-ins. Can you still reproduce this issue?

Another cause could be due to corrupted fonts.

It seems the crashes are both occurring when we construct our fonts at startup.

To resolve the issue please open Font Book (spotlight search: “font”) and run the Font Validator by following these steps:

Instructions for Font Book:

Click “All fonts” in the sidebar

Click on any font in the font list

Click Edit → Select All

Click File → Validate Fonts

If corrupted fonts are found, then they should either be removed or replaced with working fonts. Hopefully this will fix the crashes you are seeing. For more information on system font issues, please see the link below:
https://support.apple.com/en-us/HT201749

latenitefilms · 2018-05-27T10:31:50Z

Crash Reports from @alisterrobbie attached. All six crashes are from the RX6 Voice Denoiser.

Interestingly, all the crashes happen after FFScopedExternalUnitEffect::EffectAudioUnitReset() + 32 is called - specifically:

Thread 59 Crashed:: Dispatch queue: com.apple.root.default-qos
0   com.izotope.audioplugins.RX6DenoiserZL	0x0000000192c02de2 0x192bb4000 + 323042
1   com.izotope.audioplugins.RX6DenoiserZL	0x0000000192edf216 0x192bb4000 + 3322390
2   com.izotope.audioplugins.RX6DenoiserZL	0x0000000192ef07b4 0x192bb4000 + 3393460
3   com.izotope.audioplugins.AU.RX6DlgDnoise	0x000000013a6576dd 0x13a636000 + 136925
4   com.izotope.audioplugins.AU.RX6DlgDnoise	0x000000013a6877e4 0x13a636000 + 333796
5   com.apple.Flexo               	0x000000010b847300 FFScopedExternalUnitEffect::EffectAudioUnitReset() + 32

Thread 43 Crashed:: Dispatch queue: com.apple.root.default-qos
0   com.izotope.audioplugins.RX6DenoiserZL	0x0000000133335de2 0x1332e7000 + 323042
1   com.izotope.audioplugins.RX6DenoiserZL	0x0000000133612216 0x1332e7000 + 3322390
2   com.izotope.audioplugins.RX6DenoiserZL	0x00000001336237b4 0x1332e7000 + 3393460
3   com.izotope.audioplugins.AU.RX6DlgDnoise	0x00000001185d66dd 0x1185b5000 + 136925
4   com.izotope.audioplugins.AU.RX6DlgDnoise	0x00000001186067e4 0x1185b5000 + 333796
5   com.apple.Flexo               	0x0000000106dab300 FFScopedExternalUnitEffect::EffectAudioUnitReset() + 32

Thread 1 Crashed:: Dispatch queue: com.apple.root.default-qos
0   com.izotope.audioplugins.RX6DenoiserZL	0x0000000129894de2 0x129846000 + 323042
1   com.izotope.audioplugins.RX6DenoiserZL	0x0000000129b71216 0x129846000 + 3322390
2   com.izotope.audioplugins.RX6DenoiserZL	0x0000000129b827b4 0x129846000 + 3393460
3   com.izotope.audioplugins.AU.RX6DlgDnoise	0x00000001292996dd 0x129278000 + 136925
4   com.izotope.audioplugins.AU.RX6DlgDnoise	0x00000001292c97e4 0x129278000 + 333796
5   com.apple.Flexo               	0x0000000101de8300 FFScopedExternalUnitEffect::EffectAudioUnitReset() + 32

Thread 37 Crashed:: Dispatch queue: com.apple.flexo.worker-queue
0   com.izotope.audioplugins.RX6DenoiserZL	0x00000002a6427de2 0x2a63d9000 + 323042
1   com.izotope.audioplugins.RX6DenoiserZL	0x00000002a6704216 0x2a63d9000 + 3322390
2   com.izotope.audioplugins.RX6DenoiserZL	0x00000002a67157b4 0x2a63d9000 + 3393460
3   com.izotope.audioplugins.AU.RX6DlgDnoise	0x00000001383866dd 0x138365000 + 136925
4   com.izotope.audioplugins.AU.RX6DlgDnoise	0x00000001383b67e4 0x138365000 + 333796
5   com.apple.Flexo               	0x0000000106c45300 FFScopedExternalUnitEffect::EffectAudioUnitReset() + 32

Thread 4 Crashed:: Dispatch queue: com.apple.root.default-qos
0   com.izotope.audioplugins.RX6DenoiserZL	0x000000012f733de2 0x12f6e5000 + 323042
1   com.izotope.audioplugins.RX6DenoiserZL	0x000000012fa10216 0x12f6e5000 + 3322390
2   com.izotope.audioplugins.RX6DenoiserZL	0x000000012fa217b4 0x12f6e5000 + 3393460
3   com.izotope.audioplugins.AU.RX6DlgDnoise	0x000000012f66d6dd 0x12f64c000 + 136925
4   com.izotope.audioplugins.AU.RX6DlgDnoise	0x000000012f69d7e4 0x12f64c000 + 333796
5   com.apple.Flexo               	0x0000000101f15300 FFScopedExternalUnitEffect::EffectAudioUnitReset() + 32

Full Crash Reports here:

Final Cut Pro_2018-05-06-181405_5k-iMac.txt
Final Cut Pro_2018-05-06-214632_5k-iMac.txt
Final Cut Pro_2018-05-07-104310_5k-iMac.txt
Final Cut Pro_2018-05-10-155844_5k-iMac.txt
Final Cut Pro_2018-05-25-100453_5k-iMac.txt
Final Cut Pro_2018-05-25-100550_5k-iMac.txt

latenitefilms · 2018-05-28T05:54:23Z

Sean Lander reports:

Crashed Thread:        36  Dispatch queue: com.apple.root.default-qos

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       EXC_I386_GPFLT
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [0]

Thread 36 Crashed:: Dispatch queue: com.apple.root.default-qos
0   com.izotope.audioplugins.RX6DenoiserZL	0x000000012ec54de2 0x12ec06000 + 323042
1   com.izotope.audioplugins.RX6DenoiserZL	0x000000012ef31216 0x12ec06000 + 3322390
2   com.izotope.audioplugins.RX6DenoiserZL	0x000000012ef427b4 0x12ec06000 + 3393460
3   com.izotope.audioplugins.AU.RX6DlgDnoise	0x000000012e2096dd 0x12e1e8000 + 136925
4   com.izotope.audioplugins.AU.RX6DlgDnoise	0x000000012e2397e4 0x12e1e8000 + 333796
5   com.apple.Flexo               	0x0000000105be7300 FFScopedExternalUnitEffect::EffectAudioUnitReset() + 32
6   com.apple.Flexo               	0x0000000105be4f39 FFScopedEffect::EffectPrerollBegin(CMTime&, CMTime&, CMTime&, double, FFStreamAudioOptions*, FFPrerollSync*&) + 137
7   com.apple.Flexo               	0x0000000105be6e06 FFScopedBaseDSEffect::EffectPrerollBegin(CMTime&, CMTime&, CMTime&, double, FFStreamAudioOptions*, FFPrerollSync*&) + 22
8   com.apple.Flexo               	0x00000001058042aa FFAudioEffectChain::EffectPrerollBegin(CMTime&, CMTime&, CMTime&, double, FFStreamAudioOptions*, FFPrerollSync*&) + 106
9   com.apple.Flexo               	0x00000001062ad26e FFAudioEffectsBuss::PrerollBegin(CMTime, CMTime, CMTime, double, FFPrerollSync*) + 350
10  com.apple.Flexo               	0x000000010620fa05 FFAudioDynamicScopingWindow::BeginPreroll(long long, long long, long long, double, FFPrerollSync*) + 661
11  com.apple.Flexo               	0x0000000105c42a89 -[FFCommonSequenceAudioStream _prerollBeginFinish:prerollDuration:maxDuration:rate:sync:] + 265
12  com.apple.Flexo               	0x0000000105c44aa7 -[FFAnchoredSequenceAudioStream prerollBegin:prerollDuration:maxDuration:rate:sync:] + 1319
13  com.apple.Flexo               	0x00000001062af41d FFAudioStreamObjectScope::ScopePrerollBegin(long long, long long, long long, float, FFPrerollSync*) + 1069
14  com.apple.Flexo               	0x000000010620f91f FFAudioDynamicScopingWindow::BeginPreroll(long long, long long, long long, double, FFPrerollSync*) + 431
15  com.apple.Flexo               	0x0000000105c42a89 -[FFCommonSequenceAudioStream _prerollBeginFinish:prerollDuration:maxDuration:rate:sync:] + 265
16  com.apple.Flexo               	0x0000000105c44aa7 -[FFAnchoredSequenceAudioStream prerollBegin:prerollDuration:maxDuration:rate:sync:] + 1319
17  com.apple.Flexo               	0x00000001056cd9d1 -[FFStreamAudioRenderContext prepareRenderFrames:] + 545
18  com.apple.Flexo               	0x00000001056cda4a -[FFStreamAudioRenderContext renderFrames:buffers:framesRendered:] + 42
19  com.apple.Flexo               	0x00000001056ce0b5 -[FFStreamAudio render:withFormat:forTime:andFrames:channels:] + 853
20  com.apple.Flexo               	0x00000001056ce252 -[FFStreamAudio render:withFormat:forTime:] + 82
21  com.apple.Flexo               	0x0000000105cdcc40 FFPeaks::WaveformData::generate(NSObject<FFAssetContainerProtocol>*, FFPeaks::Key const&, FFStreamAudio*, unsigned int, FFPeaks::CancelToken const&) + 512
22  com.apple.Flexo               	0x0000000105cdba43 FFPeaks::newPeaksForKey(FFPeaks::Key const&, NSObject<FFAssetContainerProtocol>*, FFThumbnailRequestAudioOptions, long long, long long, bool, signed char, FFStreamAudio**, unsigned int*, FFPeaks::CancelToken const&) + 2259
23  com.apple.Flexo               	0x0000000105cdaaa6 FFPeaks::peaksForRequest(FFThumbnailRequest*, signed char, signed char, unsigned int) + 2854
24  com.apple.Flexo               	0x0000000105cdd751 -[FFAudioWaveformGenerator peaksDataForRequest:synchronously:waveformHandlePixels:] + 369
25  com.apple.Flexo               	0x0000000105ce1d18 newAudioImage(CGImage**, FFThumbnailRequest*, signed char) + 1368
26  com.apple.Flexo               	0x0000000105ce1247 __52-[FFThumbnailRequestManager _backgroundTask:onTask:]_block_invoke_2 + 87
27  libdispatch.dylib             	0x00007fff6eebf64a _dispatch_call_block_and_release + 12
28  libdispatch.dylib             	0x00007fff6eeb7e08 _dispatch_client_callout + 8
29  libdispatch.dylib             	0x00007fff6eec4deb _dispatch_queue_override_invoke + 1094
30  libdispatch.dylib             	0x00007fff6eeb99f9 _dispatch_root_queue_drain + 515
31  libdispatch.dylib             	0x00007fff6eeb97a5 _dispatch_worker_thread3 + 101
32  libsystem_pthread.dylib       	0x00007fff6f209169 _pthread_wqthread + 1387
33  libsystem_pthread.dylib       	0x00007fff6f208be9 start_wqthread + 13

Full Crash Log:
Final Cut Pro_2018-05-11-102417_Rednail-iMac-01.txt

latenitefilms · 2018-06-13T00:23:45Z

@DSvoboda356 reports:

Process:               Final Cut Pro [79362]
Path:                  /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Identifier:            com.apple.FinalCut
Version:               10.4 (313772)
Build Info:            ProEditor-31377002026000000~1
App Item ID:           424389933
App External ID:       824369151
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Final Cut Pro [79362]
User ID:               1028

PlugIn Path:             /Library/Audio/Plug-Ins/Components/iZRX6VoiceDenoiserAUHook.component/Contents/Resources/iZRX6VoiceDenoiser.bundle/Contents/MacOS/iZRX6VoiceDenoiser
PlugIn Identifier:       com.izotope.audioplugins.RX6DenoiserZL
PlugIn Version:          6.1.0 (6.1.0b2340)

Date/Time:             2018-05-25 09:36:35.124 -0500
OS Version:            Mac OS X 10.12.6 (16G1314)
Report Version:        12
Anonymous UUID:        DBC1FBED-8634-8326-09C5-BD28554F0756


Time Awake Since Boot: 530000 seconds

System Integrity Protection: enabled

Crashed Thread:        55  Dispatch queue: com.apple.root.default-qos

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       EXC_I386_GPFLT
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [0]

Thread 55 Crashed:: Dispatch queue: com.apple.root.default-qos
0   com.izotope.audioplugins.RX6DenoiserZL	0x000000017a714de2 0x17a6c6000 + 323042
1   com.izotope.audioplugins.RX6DenoiserZL	0x000000017a9f1216 0x17a6c6000 + 3322390
2   com.izotope.audioplugins.RX6DenoiserZL	0x000000017aa027b4 0x17a6c6000 + 3393460
3   com.izotope.audioplugins.AU.RX6DlgDnoise	0x00000001512176dd 0x1511f6000 + 136925
4   com.izotope.audioplugins.AU.RX6DlgDnoise	0x00000001512477e4 0x1511f6000 + 333796
5   com.apple.Flexo               	0x00000001014a8f90 FFScopedExternalUnitEffect::EffectAudioUnitReset() + 32
6   com.apple.Flexo               	0x00000001014a6aff FFScopedEffect::EffectPrerollBegin(CMTime&, CMTime&, CMTime&, double, FFStreamAudioOptions*, FFPrerollSync*&) + 143
7   com.apple.Flexo               	0x00000001014a8a96 FFScopedBaseDSEffect::EffectPrerollBegin(CMTime&, CMTime&, CMTime&, double, FFStreamAudioOptions*, FFPrerollSync*&) + 22
8   com.apple.Flexo               	0x00000001010e0d1d FFAudioEffectChain::EffectPrerollBegin(CMTime&, CMTime&, CMTime&, double, FFStreamAudioOptions*, FFPrerollSync*&) + 109
9   com.apple.Flexo               	0x0000000101b1d4a4 FFAudioEffectsBuss::PrerollBegin(CMTime, CMTime, CMTime, double, FFPrerollSync*) + 372
10  com.apple.Flexo               	0x0000000101a83ae8 FFAudioDynamicScopingWindow::BeginPreroll(long long, long long, long long, double, FFPrerollSync*) + 648
11  com.apple.Flexo               	0x0000000101500787 -[FFCommonSequenceAudioStream _prerollBeginFinish:prerollDuration:maxDuration:rate:sync:] + 295
12  com.apple.Flexo               	0x00000001015027e5 -[FFAnchoredSequenceAudioStream prerollBegin:prerollDuration:maxDuration:rate:sync:] + 1285
13  com.apple.Flexo               	0x0000000101b1f5ed FFAudioStreamObjectScope::ScopePrerollBegin(long long, long long, long long, float, FFPrerollSync*) + 1069
14  com.apple.Flexo               	0x0000000101a83a02 FFAudioDynamicScopingWindow::BeginPreroll(long long, long long, long long, double, FFPrerollSync*) + 418
15  com.apple.Flexo               	0x0000000101500787 -[FFCommonSequenceAudioStream _prerollBeginFinish:prerollDuration:maxDuration:rate:sync:] + 295
16  com.apple.Flexo               	0x00000001015027e5 -[FFAnchoredSequenceAudioStream prerollBegin:prerollDuration:maxDuration:rate:sync:] + 1285
17  com.apple.Flexo               	0x0000000100fafe01 -[FFStreamAudioRenderContext prepareRenderFrames:] + 545
18  com.apple.Flexo               	0x0000000100fafe7a -[FFStreamAudioRenderContext renderFrames:buffers:framesRendered:] + 42
19  com.apple.Flexo               	0x0000000100fb04f5 -[FFStreamAudio render:withFormat:forTime:andFrames:channels:] + 869
20  com.apple.Flexo               	0x0000000100fb0680 -[FFStreamAudio render:withFormat:forTime:] + 80
21  com.apple.Flexo               	0x0000000101598400 FFPeaks::WaveformData::generate(NSObject<FFAssetContainerProtocol>*, FFPeaks::Key const&, FFStreamAudio*, unsigned int, FFPeaks::CancelToken const&) + 512
22  com.apple.Flexo               	0x00000001015972b7 FFPeaks::newPeaksForKey(FFPeaks::Key const&, NSObject<FFAssetContainerProtocol>*, FFThumbnailRequestAudioOptions, long long, long long, bool, signed char, FFStreamAudio**, unsigned int*, FFPeaks::CancelToken const&) + 2183
23  com.apple.Flexo               	0x00000001015963ce FFPeaks::peaksForRequest(FFThumbnailRequest*, signed char, signed char, unsigned int) + 2814
24  com.apple.Flexo               	0x0000000101598f33 -[FFAudioWaveformGenerator peaksDataForRequest:synchronously:waveformHandlePixels:] + 371
25  com.apple.Flexo               	0x000000010159d48d newAudioImage(CGImage**, FFThumbnailRequest*, signed char) + 1389
26  com.apple.Flexo               	0x000000010159c9a7 __52-[FFThumbnailRequestManager _backgroundTask:onTask:]_block_invoke_2 + 87
27  libdispatch.dylib             	0x00007fff97d1e524 _dispatch_call_block_and_release + 12
28  libdispatch.dylib             	0x00007fff97d158fc _dispatch_client_callout + 8
29  libdispatch.dylib             	0x00007fff97d241f4 _dispatch_queue_override_invoke + 837
30  libdispatch.dylib             	0x00007fff97d176b5 _dispatch_root_queue_drain + 476
31  libdispatch.dylib             	0x00007fff97d1748c _dispatch_worker_thread3 + 99
32  libsystem_pthread.dylib       	0x00007fff97f645a2 _pthread_wqthread + 1299
33  libsystem_pthread.dylib       	0x00007fff97f6407d start_wqthread + 13

Full Crash Log:
RX6.Crash.txt

latenitefilms · 2018-06-13T00:25:30Z

@DSvoboda356 reports:

Process:               Final Cut Pro [52224]
Path:                  /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Identifier:            com.apple.FinalCut
Version:               10.4 (313772)
Build Info:            ProEditor-31377002026000000~1
App Item ID:           424389933
App External ID:       824369151
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Final Cut Pro [52224]
User ID:               1028

PlugIn Path:             /Library/Audio/Plug-Ins/Components/iZRX6VoiceDenoiserAUHook.component/Contents/Resources/iZRX6VoiceDenoiser.bundle/Contents/MacOS/iZRX6VoiceDenoiser
PlugIn Identifier:       com.izotope.audioplugins.RX6DenoiserZL
PlugIn Version:          6.1.0 (6.1.0b2340)

Date/Time:             2018-04-27 09:58:50.614 -0500
OS Version:            Mac OS X 10.12.6 (16G1114)
Report Version:        12
Anonymous UUID:        DBC1FBED-8634-8326-09C5-BD28554F0756


Time Awake Since Boot: 340000 seconds

System Integrity Protection: enabled

Crashed Thread:        80  Dispatch queue: com.apple.root.default-qos

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       EXC_I386_GPFLT
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [0]

Thread 80 Crashed:: Dispatch queue: com.apple.root.default-qos
0   com.izotope.audioplugins.RX6DenoiserZL	0x0000000269f29de2 0x269edb000 + 323042
1   com.izotope.audioplugins.RX6DenoiserZL	0x000000026a206216 0x269edb000 + 3322390
2   com.izotope.audioplugins.RX6DenoiserZL	0x000000026a2177b4 0x269edb000 + 3393460
3   com.izotope.audioplugins.AU.RX6DlgDnoise	0x00000001d32fa6dd 0x1d32d9000 + 136925
4   com.izotope.audioplugins.AU.RX6DlgDnoise	0x00000001d332a7e4 0x1d32d9000 + 333796
5   com.apple.Flexo               	0x000000010f23ef90 FFScopedExternalUnitEffect::EffectAudioUnitReset() + 32
6   com.apple.Flexo               	0x000000010f23caff FFScopedEffect::EffectPrerollBegin(CMTime&, CMTime&, CMTime&, double, FFStreamAudioOptions*, FFPrerollSync*&) + 143
7   com.apple.Flexo               	0x000000010f23ea96 FFScopedBaseDSEffect::EffectPrerollBegin(CMTime&, CMTime&, CMTime&, double, FFStreamAudioOptions*, FFPrerollSync*&) + 22
8   com.apple.Flexo               	0x000000010ee76d1d FFAudioEffectChain::EffectPrerollBegin(CMTime&, CMTime&, CMTime&, double, FFStreamAudioOptions*, FFPrerollSync*&) + 109
9   com.apple.Flexo               	0x000000010f8b34a4 FFAudioEffectsBuss::PrerollBegin(CMTime, CMTime, CMTime, double, FFPrerollSync*) + 372
10  com.apple.Flexo               	0x000000010f819ae8 FFAudioDynamicScopingWindow::BeginPreroll(long long, long long, long long, double, FFPrerollSync*) + 648
11  com.apple.Flexo               	0x000000010f296787 -[FFCommonSequenceAudioStream _prerollBeginFinish:prerollDuration:maxDuration:rate:sync:] + 295
12  com.apple.Flexo               	0x000000010f2987e5 -[FFAnchoredSequenceAudioStream prerollBegin:prerollDuration:maxDuration:rate:sync:] + 1285
13  com.apple.Flexo               	0x000000010f8b55ed FFAudioStreamObjectScope::ScopePrerollBegin(long long, long long, long long, float, FFPrerollSync*) + 1069
14  com.apple.Flexo               	0x000000010f819a02 FFAudioDynamicScopingWindow::BeginPreroll(long long, long long, long long, double, FFPrerollSync*) + 418
15  com.apple.Flexo               	0x000000010f296787 -[FFCommonSequenceAudioStream _prerollBeginFinish:prerollDuration:maxDuration:rate:sync:] + 295
16  com.apple.Flexo               	0x000000010f2987e5 -[FFAnchoredSequenceAudioStream prerollBegin:prerollDuration:maxDuration:rate:sync:] + 1285
17  com.apple.Flexo               	0x000000010f8b3520 FFAudioEffectsBuss::PrerollBegin(CMTime, CMTime, CMTime, double, FFPrerollSync*) + 496
18  com.apple.Flexo               	0x000000010f819ae8 FFAudioDynamicScopingWindow::BeginPreroll(long long, long long, long long, double, FFPrerollSync*) + 648
19  com.apple.Flexo               	0x000000010f296787 -[FFCommonSequenceAudioStream _prerollBeginFinish:prerollDuration:maxDuration:rate:sync:] + 295
20  com.apple.Flexo               	0x000000010f2987e5 -[FFAnchoredSequenceAudioStream prerollBegin:prerollDuration:maxDuration:rate:sync:] + 1285
21  com.apple.Flexo               	0x000000010f8b55ed FFAudioStreamObjectScope::ScopePrerollBegin(long long, long long, long long, float, FFPrerollSync*) + 1069
22  com.apple.Flexo               	0x000000010f819a02 FFAudioDynamicScopingWindow::BeginPreroll(long long, long long, long long, double, FFPrerollSync*) + 418
23  com.apple.Flexo               	0x000000010f296787 -[FFCommonSequenceAudioStream _prerollBeginFinish:prerollDuration:maxDuration:rate:sync:] + 295
24  com.apple.Flexo               	0x000000010f2987e5 -[FFAnchoredSequenceAudioStream prerollBegin:prerollDuration:maxDuration:rate:sync:] + 1285
25  com.apple.Flexo               	0x000000010ed45e01 -[FFStreamAudioRenderContext prepareRenderFrames:] + 545
26  com.apple.Flexo               	0x000000010ed45e7a -[FFStreamAudioRenderContext renderFrames:buffers:framesRendered:] + 42
27  com.apple.Flexo               	0x000000010ed464f5 -[FFStreamAudio render:withFormat:forTime:andFrames:channels:] + 869
28  com.apple.Flexo               	0x000000010ed46680 -[FFStreamAudio render:withFormat:forTime:] + 80
29  com.apple.Flexo               	0x000000010f32e400 FFPeaks::WaveformData::generate(NSObject<FFAssetContainerProtocol>*, FFPeaks::Key const&, FFStreamAudio*, unsigned int, FFPeaks::CancelToken const&) + 512
30  com.apple.Flexo               	0x000000010f32d2b7 FFPeaks::newPeaksForKey(FFPeaks::Key const&, NSObject<FFAssetContainerProtocol>*, FFThumbnailRequestAudioOptions, long long, long long, bool, signed char, FFStreamAudio**, unsigned int*, FFPeaks::CancelToken const&) + 2183
31  com.apple.Flexo               	0x000000010f32c3ce FFPeaks::peaksForRequest(FFThumbnailRequest*, signed char, signed char, unsigned int) + 2814
32  com.apple.Flexo               	0x000000010f32ef33 -[FFAudioWaveformGenerator peaksDataForRequest:synchronously:waveformHandlePixels:] + 371
33  com.apple.Flexo               	0x000000010f33348d newAudioImage(CGImage**, FFThumbnailRequest*, signed char) + 1389
34  com.apple.Flexo               	0x000000010f3329a7 __52-[FFThumbnailRequestManager _backgroundTask:onTask:]_block_invoke_2 + 87
35  libdispatch.dylib             	0x00007fffbacad524 _dispatch_call_block_and_release + 12
36  libdispatch.dylib             	0x00007fffbaca48fc _dispatch_client_callout + 8
37  libdispatch.dylib             	0x00007fffbacb31f4 _dispatch_queue_override_invoke + 837
38  libdispatch.dylib             	0x00007fffbaca66b5 _dispatch_root_queue_drain + 476
39  libdispatch.dylib             	0x00007fffbaca648c _dispatch_worker_thread3 + 99
40  libsystem_pthread.dylib       	0x00007fffbaef35a2 _pthread_wqthread + 1299
41  libsystem_pthread.dylib       	0x00007fffbaef307d start_wqthread + 13

Full Crash Log:
RX.6.Crash.2.txt

latenitefilms · 2018-06-13T23:09:49Z

@DSvoboda356 reports:

Process: Final Cut Pro [44500]
Path: /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Identifier: com.apple.FinalCut
Version: 10.4 (313772)
Build Info: ProEditor-31377002026000000~1
App Item ID: 424389933
App External ID: 824369151
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Final Cut Pro [44500]
User ID: 1028

PlugIn Path: /Library/Audio/Plug-Ins/Components/iZRX6VoiceDenoiserAUHook.component/Contents/Resources/iZRX6VoiceDenoiser.bundle/Contents/MacOS/iZRX6VoiceDenoiser
PlugIn Identifier: com.izotope.audioplugins.RX6DenoiserZL
PlugIn Version: 6.1.0 (6.1.0b2340)

Date/Time: 2018-06-13 15:05:42.225 -0500
OS Version: Mac OS X 10.12.6 (16G1314)
Report Version: 12
Anonymous UUID: DBC1FBED-8634-8326-09C5-BD28554F0756

Time Awake Since Boot: 330000 seconds

System Integrity Protection: enabled

Crashed Thread: 47 Dispatch queue: com.apple.root.default-qos

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]

Thread 47 Crashed:: Dispatch queue: com.apple.root.default-qos
0 com.izotope.audioplugins.RX6DenoiserZL	0x00000006406f7de2 0x6406a9000 + 323042
1 com.izotope.audioplugins.RX6DenoiserZL	0x00000006409d4216 0x6406a9000 + 3322390
2 com.izotope.audioplugins.RX6DenoiserZL	0x00000006409e57b4 0x6406a9000 + 3393460
3 com.izotope.audioplugins.AU.RX6DlgDnoise	0x00000004e79386dd 0x4e7917000 + 136925
4 com.izotope.audioplugins.AU.RX6DlgDnoise	0x00000004e79687e4 0x4e7917000 + 333796
5 com.apple.Flexo 0x000000010b8e9f90 FFScopedExternalUnitEffect::EffectAudioUnitReset() + 32
6 com.apple.Flexo 0x000000010b8e7aff FFScopedEffect::EffectPrerollBegin(CMTime&, CMTime&, CMTime&, double, FFStreamAudioOptions*, FFPrerollSync*&) + 143
7 com.apple.Flexo 0x000000010b8e9a96 FFScopedBaseDSEffect::EffectPrerollBegin(CMTime&, CMTime&, CMTime&, double, FFStreamAudioOptions*, FFPrerollSync*&) + 22
8 com.apple.Flexo 0x000000010b521d1d FFAudioEffectChain::EffectPrerollBegin(CMTime&, CMTime&, CMTime&, double, FFStreamAudioOptions*, FFPrerollSync*&) + 109
9 com.apple.Flexo 0x000000010bf5e4a4 FFAudioEffectsBuss::PrerollBegin(CMTime, CMTime, CMTime, double, FFPrerollSync*) + 372
10 com.apple.Flexo 0x000000010bec4ae8 FFAudioDynamicScopingWindow::BeginPreroll(long long, long long, long long, double, FFPrerollSync*) + 648
11 com.apple.Flexo 0x000000010b941787 -[FFCommonSequenceAudioStream _prerollBeginFinish:prerollDuration:maxDuration:rate:sync:] + 295
12 com.apple.Flexo 0x000000010b9437e5 -[FFAnchoredSequenceAudioStream prerollBegin:prerollDuration:maxDuration:rate:sync:] + 1285
13 com.apple.Flexo 0x000000010bf605ed FFAudioStreamObjectScope::ScopePrerollBegin(long long, long long, long long, float, FFPrerollSync*) + 1069
14 com.apple.Flexo 0x000000010bec4a02 FFAudioDynamicScopingWindow::BeginPreroll(long long, long long, long long, double, FFPrerollSync*) + 418
15 com.apple.Flexo 0x000000010b941787 -[FFCommonSequenceAudioStream _prerollBeginFinish:prerollDuration:maxDuration:rate:sync:] + 295
16 com.apple.Flexo 0x000000010b9437e5 -[FFAnchoredSequenceAudioStream prerollBegin:prerollDuration:maxDuration:rate:sync:] + 1285
17 com.apple.Flexo 0x000000010bf5e520 FFAudioEffectsBuss::PrerollBegin(CMTime, CMTime, CMTime, double, FFPrerollSync*) + 496
18 com.apple.Flexo 0x000000010bec4ae8 FFAudioDynamicScopingWindow::BeginPreroll(long long, long long, long long, double, FFPrerollSync*) + 648
19 com.apple.Flexo 0x000000010b941787 -[FFCommonSequenceAudioStream _prerollBeginFinish:prerollDuration:maxDuration:rate:sync:] + 295
20 com.apple.Flexo 0x000000010b9437e5 -[FFAnchoredSequenceAudioStream prerollBegin:prerollDuration:maxDuration:rate:sync:] + 1285
21 com.apple.Flexo 0x000000010b3f0e01 -[FFStreamAudioRenderContext prepareRenderFrames:] + 545
22 com.apple.Flexo 0x000000010b3f0e7a -[FFStreamAudioRenderContext renderFrames:buffers:framesRendered:] + 42
23 com.apple.Flexo 0x000000010b3f14f5 -[FFStreamAudio render:withFormat:forTime:andFrames:channels:] + 869
24 com.apple.Flexo 0x000000010b3f1680 -[FFStreamAudio render:withFormat:forTime:] + 80
25 com.apple.Flexo 0x000000010b9d9400 FFPeaks::WaveformData::generate(NSObject, FFPeaks::Key const&, FFStreamAudio, unsigned int, FFPeaks::CancelToken const&) + 512
26 com.apple.Flexo 0x000000010b9d82b7 FFPeaks::newPeaksForKey(FFPeaks::Key const&, NSObject, FFThumbnailRequestAudioOptions, long long, long long, bool, signed char, FFStreamAudio**, unsigned int, FFPeaks::CancelToken const&) + 2183
27 com.apple.Flexo 0x000000010b9d73ce FFPeaks::peaksForRequest(FFThumbnailRequest*, signed char, signed char, unsigned int) + 2814
28 com.apple.Flexo 0x000000010b9d9f33 -[FFAudioWaveformGenerator peaksDataForRequest:synchronously:waveformHandlePixels:] + 371
29 com.apple.Flexo 0x000000010b9de48d newAudioImage(CGImage**, FFThumbnailRequest*, signed char) + 1389
30 com.apple.Flexo 0x000000010b9dd9a7 __52-[FFThumbnailRequestManager _backgroundTask:onTask:]_block_invoke_2 + 87
31 libdispatch.dylib 0x00007fffa7d10524 _dispatch_call_block_and_release + 12
32 libdispatch.dylib 0x00007fffa7d078fc _dispatch_client_callout + 8
33 libdispatch.dylib 0x00007fffa7d161f4 _dispatch_queue_override_invoke + 837
34 libdispatch.dylib 0x00007fffa7d096b5 _dispatch_root_queue_drain + 476
35 libdispatch.dylib 0x00007fffa7d0948c _dispatch_worker_thread3 + 99
36 libsystem_pthread.dylib 0x00007fffa7f565a2 _pthread_wqthread + 1299
37 libsystem_pthread.dylib 0x00007fffa7f5607d start_wqthread + 13

Full Crash Log:
RX6 Crash.txt

DSvoboda356 · 2018-06-18T15:38:52Z

RX6 won't let me open compound clip that contains several clips that have denoise applied
RX Compound Clip Crash.pdf

latenitefilms · 2018-06-19T00:34:28Z

@DSvoboda356 - All of these crashes seem to be triggered by the same function (FFScopedExternalUnitEffect::EffectAudioUnitReset()) - so HOPEFULLY iZotope can address this. I've been sending them all these crash logs, so their developers are definitely aware of these crashes. Fingers crossed!

KenHell · 2018-08-06T16:53:05Z

Here's my crash log when applying RX6 Voice De-noise

FCPX_2018-08-06_1744_MBP_late2016.txt

latenitefilms · 2019-01-17T19:11:01Z

Fixed in RX7.

latenitefilms added Bug FCPX 10.4.2 labels May 26, 2018

latenitefilms self-assigned this May 26, 2018

latenitefilms changed the title ~~iZotope RX6 Plugins Cause Final Cut Pro to Crash~~ Crash - iZotope RX6 Voice Denoiser May 27, 2018

latenitefilms added Crash iZotope and removed Bug labels May 27, 2018

latenitefilms mentioned this issue Jun 13, 2018

Rx 6 Denoiser #29

Closed

latenitefilms mentioned this issue Jun 13, 2018

Another RX 6 Crash #33

Closed

latenitefilms added macOS 10.12.6 macOS 10.13.4 labels Jun 13, 2018

latenitefilms closed this as completed Jan 17, 2019

Provide feedback

Saved searches

Use saved searches to filter your results more quickly

Crash - iZotope RX6 Voice Denoiser #2

Crash - iZotope RX6 Voice Denoiser #2

latenitefilms commented May 26, 2018 •

edited

latenitefilms commented May 27, 2018

latenitefilms commented May 28, 2018

latenitefilms commented Jun 13, 2018 •

edited

latenitefilms commented Jun 13, 2018

latenitefilms commented Jun 13, 2018

DSvoboda356 commented Jun 18, 2018 •

edited

latenitefilms commented Jun 19, 2018

KenHell commented Aug 6, 2018

latenitefilms commented Jan 17, 2019

Crash - iZotope RX6 Voice Denoiser #2

Crash - iZotope RX6 Voice Denoiser #2

Comments

latenitefilms commented May 26, 2018 • edited

latenitefilms commented May 27, 2018

latenitefilms commented May 28, 2018

latenitefilms commented Jun 13, 2018 • edited

latenitefilms commented Jun 13, 2018

latenitefilms commented Jun 13, 2018

DSvoboda356 commented Jun 18, 2018 • edited

latenitefilms commented Jun 19, 2018

KenHell commented Aug 6, 2018

latenitefilms commented Jan 17, 2019

latenitefilms commented May 26, 2018 •

edited

latenitefilms commented Jun 13, 2018 •

edited

DSvoboda356 commented Jun 18, 2018 •

edited