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manual-trn-validation.html.md.erb
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manual-trn-validation.html.md.erb
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---
title: Manual TRA record identification
weight: 40
---
# <%= current_page.data.title %>
## Manual validation of TRN required
```mermaid
sequenceDiagram
Actor P as Person
participant mCPD as Manage CPD
participant api as TRA API
participant zendesk as TRA Zendesk
Actor TRA as TRA support operator
participant DQT as DQT
P->>mCPD: Completes with unvalidated details
mCPD->>api: makes request for manual Validation with details
api->>zendesk: creates ticket
TRA->>zendesk: checks for tickets
TRA->>DQT: manually searches DQT
TRA->>zendesk: adds correct TRN to ticket
loop Every 24hrs
mCPD->>api: poll for response
api->>zendesk: check for ticket update
activate zendesk
zendesk->>api: return TRN or failure note
deactivate zendesk
api->>mCPD: return TRN or failure note
end
mCPD->>mCPD: update record
```
## Manual check of TRA record alert for barring required
```mermaid
sequenceDiagram
Actor P as Person
participant mCPD as Manage CPD
participant api as TRA API
participant zendesk as TRA Zendesk
Actor TRA as TRA support operator
participant DQT as DQT
P->>mCPD: Completes with unvalidated details
mCPD->>api: makes request for confirmation of being barred
api->>zendesk: creates ticket
TRA->>zendesk: checks for tickets
TRA->>DQT: manually searches DQT
TRA->>zendesk: adds is barred outcome
loop Every 24hrs
mCPD->>api: poll for response
api->>zendesk: check for ticket update
activate zendesk
zendesk->>api: return is barred outcome
deactivate zendesk
api->>mCPD: return is barred outcome
end
mCPD->>mCPD: update record
```