Application is crashing Fatal signal 11 when opening PDF on few tablets

[soniamelimu]

Application is crashing Fatal signal 11 when opening PDF on few tablets. The PDF contain images and text and is of 11 pages. Please help as we cannot make the application live with this issue.

Attaching the PDF.

testingcrashpdf.pdf

Crash LOG -- : Fatal signal 11 (SIGSEGV), code 1, fault addr 0x0 in tid 5483 (PDF renderer)

[1stmetro]

Tested your pdf and no errors here..

[soniamelimu]

Thanks for the reply, Yes in few devices its not crashing but on some it is Android version 5.1(its crashing).
Please load it from internal or external storage as loading a pdf from assets is working, means same pdf is not getting crashed.

Thanks
Sonia

[1stmetro]

I'm loading it from internal drive on latest 7.1 OS and working fine. Go back to basics and use the example code to check its not something in your code causing this.

[soniamelimu]

I am checking in sample code only which i have downloaded from github. On same tablet the sample app is working fine when loading pdf from assets and if loading from internal/external storage then its not working.

Also i have observed that its not working on Android 5.1

Thanks
Sonia

[1stmetro]

Sorry if I'm a little confused when you load from a file it fails on some tablets not others that would be down to the paths as different versions of Android use different names for internal external storage check your paths on each device then use file manager to check path is the same on device to .

[soniamelimu]

PDF opened but when i scroll it closes the sample application.

Says this error- Crash LOG -- : Fatal signal 11 (SIGSEGV), code 1, fault addr 0x0 in tid 5483 (PDF renderer)

[1stmetro]

Test with the sample pdf and prove it works on all your devices could be issue with the of pdf format, pdfform etc.

[ElBedeawi]

same issue here pdfviewer crashes on android 5.0.1 and works fine on 4.4.4 i can send you all required data to fix it, attached is my test file
Ref1_ImpactOfiPads.pdf

[soniamelimu]

Same issue still exist on few PDF on Android 5.0.1 +.

[1stmetro]

That pdf is a weird format as I don't render the text and I'm using a version of off code that doesnt have issues with rendering, save the pdf as standard format and it will work.

[VitaliyLutchenko]

Works fine on android 4.4.2 but on 6.0 the app crashes.

Sorry for trouble. I've investigate this issue, some fonts in my pdf file cannot be rendered correctly on Android 5.1(text is white but should be black), on Android 6.0 the app crashes.