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Error tornado.request trace doesn't appear on the Total Error graph. APM! #793

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andela-sjames opened this issue Jan 14, 2019 · 4 comments
Closed

Error tornado.request trace doesn't appear on the Total Error graph. APM! #793

andela-sjames opened this issue Jan 14, 2019 · 4 comments
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@majorgreys

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@andela-sjames
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After using the doc as recommended logs and trace are successfully sent to Datadog agent 馃憤 , but when you check the Total Error graph from the GUI, the errors do not show up or get populated.

dd_full

dd_nil

Error present but datadog apm can't/doesn't see it to show it on the error graph.
@majorgreys
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@andela-sjames Thank you for reporting this issue.

Along with versions of the libraries, can you also share a debug log of the traces with DATADOG_TRACE_DEBUG=true?

https://docs.datadoghq.com/tracing/advanced_usage/?tab=python#debugging

@majorgreys majorgreys self-assigned this Jan 22, 2019
@andela-sjames
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I created a ticket and sent a flare as well in response to the email I received. @majorgreys

@andela-sjames
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Here is the ticket number for reference : (#191962)

@majorgreys
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Closing since we have a support ticket tracking this already.

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@majorgreys majorgreys

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@majorgreys @andela-sjames