Unable to login on staging.

[DFurnes]

INVESTIGATION

Current Behavior

It seems like people are unable to login on staging, and same has been reported on Thor as well. It's coming from this line, which checks if the current access token has expired (and if it has, then fetches a new one & updates the user's "last accessed" time in Northstar).

Desired Behavior

Logging in should work!

🕵️

[DFurnes]

My staging user reliably gets the above error message when trying to log in. I checked out that user's fields in Sequel Pro & my field_access_token, field_access_token_expiration, and field_refresh_token all look to be set correctly, so I should have an access token.

[DFurnes]

I also checked the logs and this error has occurred 10 times in production over the last week, so it's not necessarily a new bug... although weird to surface now. We haven't made any changes to Northstar or Phoenix's authentication implementation lately either.

[DFurnes]

I just did a fresh build from the latest dev branch, and pulled down a copy of the current staging database and I still can't reproduce on my local. Not sure what else would be different. 😕

[DFurnes]

Confirmed that null is being returned for those three fields on staging, here's the watchdog from where we catch the exception in dosomething_user_get_field:

And just confirming I'm not crazy, the data for user 18 (me) in field_data_field_access_token:

Will continue investigating this 👻 tomorrow.

[DFurnes]

I'm now unable to reproduce this on staging (returning to the borked session above now works fine, and so does logging out/in). Never fear though, it's now happening to me and @chloealee on Thor.

[sbsmith86]

Not sure if this helps or not but I am seeing this issue on Thor now. Except it didn't show when I first logged in on Thor. Overview of what happened to me:

• Visited thor and was already logged in as an admin
• logged out to create a new account, was logged in and taken to my new user page.
• logged back out and logged back in to my admin account to turn on rogue.
• logged out of my admin account
• Created another new account successfully and was taken to the user page
• Tried to visit the "explore campaigns" page and got the northstar error.

[DFurnes]

Interesting… thanks for the detailed write up @sbsmith86!

[DFurnes]

And seeing those same field errors now on Thor for me and @chloealee:

[chloealee]

I was testing at the same time as @sbsmith86 (sorry I should have waited until you were done!) and flushed cache. Right when I did that, I got the error page and Thor broke.

I'm not sure if this matters either but I flushed cache by going up to the home screen at the top left corner and pushed the button Flush all cache instead of drush cc all

[DFurnes]

Here's a Drupal.org thread discussing the EntityMetadataWrapperException that we're catching and logging here. Looks like some people had luck updating uuid module... other people suggest disabling the module with the field and re-enabling, but not sure if that'll lose data?

[DFurnes]

And another Drupal StackExchange question with the same suggestion. For what it's worth, it looks like we're pinned to an alpha version. Let's try updating that?

/cc @mirie for Drupal smarts