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I am unable to check out on home depot #2951

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Kevin-Deol opened this issue Feb 14, 2024 · 3 comments
Open

I am unable to check out on home depot #2951

Kevin-Deol opened this issue Feb 14, 2024 · 3 comments

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@Kevin-Deol
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Kevin-Deol commented Feb 14, 2024

What is your browser and browser version?

Chrome Version 121.0.6167.162 (Official Build) (64-bit)

What is broken and where?

The check out process and when it click place order it blocks my order

@ghostwords
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Hello and thanks for opening an issue!

Could you describe what you mean by "it blocks my order" a bit more? Is the "Place order" button disabled, or is there an error message, or something else?

What steps should I follow if I wanted to see this problem for myself? For example:

  1. Visit a product listing
  2. Select "Delivery"
  3. Click "Add to Cart"
  4. Click "Checkout" (not PayPal Checkout)
  5. Sign in
  6. ...

@Kevin-Deol
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  1. sign or create an account
  2. I create an account
  3. fill shipping info
    10)fill out card info(i am using vcc)
  4. place order
  5. its a amex vcc so it sends a safe key to my phone
  6. it says the payment has been declined.

I am not sure why it does that but I think that cardinal Commerce which is the provider for home depot to verify payment process. Thinks i am a bot or a fraud charge. I am trying to online arbitrage.

@ghostwords
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ghostwords commented Feb 14, 2024

If you haven't yet already placed the order, or next time you run into this issue, could you submit a couple of broken site reports through Privacy Badger's popup? I would then see which domains were blocked right before and right after the failed purchase.

I think it would be good to send a broken site report right before placing the order, and then again right after having the order fail.

To submit an error report, select the tab or window with the problem, open Privacy Badger's popup, and then click on the "Report broken site" button in the popup.

To open Privacy Badger's popup, click on Privacy Badger's icon on your browser toolbar. If you don't see the icon, it's probably hidden inside the "puzzle piece" icon menu on your browser toolbar.

Similar credit card issue: #2919

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