530 authentication error for smtp mail server settings

[svanlill]

530 authentication required error for smtp mail server settings

Hi there. I am deploying geoportal server 1.2.9. Everything seem to be working pretty well so far, but I have run into an issue when testing the Feedback Page. When I try to send the email, I get a 530 Authentication Required Error. Any help here?

Here is the extract from my gpt.xml. My username and password is encrypted using Base64 encoding. I am using Amazon SES (sandbox for testing purposes).
Username and password is correct (checked that :-)).

<mail
    smtpHost="email-smtp.eu-west-1.amazonaws.com"  
    smtpPort="587" 
    siteEmailAddress="NoReply@geoportal-domain.com"
    emailAddressRegexp="^[a-zA-Z0-9,!#\$%&amp;'\*\+/=\?\^_`\{\|}~-]+(\.[a-zA-Z0-9,!#\$%&amp;'\*\+/=\?\^_`\{\|}~-]+)*@[a-zA-Z0-9-]+(\.[a-zA-Z0-9-]+)*$">
    <smtpAuth
        username="MyUsername"
        password="MyPassword"
        encrypted="true"/>
</mail>

Here is the error that is recorded in the logs.

05-Dec-2018 15:14:25.782 SEVERE [https-jsse-nio-8443-exec-1] com.esri.gpt.framework.jsf.BaseActionListener.handleException Exception raised.
com.sun.mail.smtp.SMTPSendFailedException: 530 Authentication required

at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:1388)
at com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:959)
at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:583)
at javax.mail.Transport.send0(Transport.java:169)
at javax.mail.Transport.send(Transport.java:98)
at com.esri.gpt.framework.mail.MailRequest.send(Unknown Source)
at com.esri.gpt.control.identity.SelfCareController.executeSendFeedback(Unknown Source)
at com.esri.gpt.control.identity.SelfCareController.processSubAction(Unknown Source)
at com.esri.gpt.framework.jsf.BaseActionListener.processAction(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.el.parser.AstValue.invoke(AstValue.java:247)
at org.apache.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:267)
at org.apache.jasper.el.JspMethodExpression.invoke(JspMethodExpression.java:74)
at javax.faces.event.MethodExpressionActionListener.processAction(MethodExpressionActionListener.java:144)
at javax.faces.event.ActionEvent.processListener(ActionEvent.java:84)
at javax.faces.component.UIComponentBase.broadcast(UIComponentBase.java:773)
at javax.faces.component.UICommand.broadcast(UICommand.java:296)
at javax.faces.component.UIViewRoot.broadcastEvents(UIViewRoot.java:781)
at javax.faces.component.UIViewRoot.processApplication(UIViewRoot.java:1246)
at com.sun.faces.lifecycle.InvokeApplicationPhase.execute(InvokeApplicationPhase.java:77)
at com.sun.faces.lifecycle.Phase.doPhase(Phase.java:97)
at com.sun.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:114)
at javax.faces.webapp.FacesServlet.service(FacesServlet.java:308)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:126)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.esri.gpt.control.filter.EncodingFilter.doFilter(Unknown Source)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:610)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:800)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:806)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1498)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Unknown Source)

Regards
Schalk