QuickCapture OIC

[Samekfb]

Hiya,

I am struggling to view images which have been taken through the QuickCapture app which uses data with the oriented imagery capabilities enabled. This is what I have attempted:

I have installed the oriented imagery catalogue plugin and tools into ArcGIS Pro. After adding in the OIC generated from the QuickCapture App and selecting the OI point the imagery viewer just perpetually loads.
Using the ESRI Oriented Imagery Viewer (https://oi1.img.arcgis.com/app/index.html?oic=7afb7e86a63d4bb28d0c1f925c1dc7df), after adding the data in and selecting the OI point the coverage areas are loaded, however the imagery viewer has the message 'failed to load image'.
I have added the custom widget into WebApp for developers and added the OIC to the app and map. When selecting the OI point none of the coverage areas are shown and the imagery viewer just says '[object Event]'. However it does seem to select the points which should be within the current coverage, and does change the selected of points.

Whilst they all have differences, the main issue is not being able to view the images. As the data is being generated through QuickCapture (OIC was enabled at the start before any images were taken) the images are stored in the data as attachments, as much of the guidance around using oriented imagery doesn't mention attachments could this be the issue? However reading the help and guidance pertaining to the QuickCapture app and oriented imagery, it seems it should work fine.

I am using version 2.6.0 (ArcGIS Pro) and version 10.8.1 (Enterprise).

Any help is greatly appreciated, Thanks!
Sam

[kushu493]

Hi,
I cannot load the OIC that you created. Can you please make it public so i can reproduce the issue that you're facing.
Thanks

[Samekfb]

Thanks Kushu for assisting me the other day!

[DarrinSmith1700]

Samekfb, was this issue resolved. I am experiencing the same issue. My OIC was auto created in QuickCapture which has attachments and not a dedicated Image field. When loading the OIC in the Viewer it spins.

[Samekfb]

Hiya Darrin,
Sadly this issue is still persisting. I have raised a ticket with ESRI about the attachment issue and will be getting some assistance with this soon - I will be sure to respond to this thread.
I have had a couple of chats with the QuickCapture team and I believe that this is a known issue with the Attachments in Portal not being able to be read correctly.
If you are having difficulties they suggest to raise a ticket specifically requesting the Attachments to be fixed rather than QuickCapture or OIC as it is an issue with Portal specifically - fyi we are using Enterprise, not AGOL (which works fine for me).
OIC's are a fantastic tool to use... I just hope I can get it up and running soon!

[DarrinSmith1700]

One thing I realized was the Camera Heading field was throwing an invalid value error. Then I realized all the values were Null. I populated all the records with whole numbers representing the general compass heading just to test. After I did that the tools worked in both Pro and the Online Viewer? I'm not sure why the values were not populated and I'm not sure if that is the reason for the perpetual spinning.

[Samekfb]

Hmm, when testing we did note that when using the mode which takes the photo instantly (i.e. without launching the camera) the OIC fields weren't getting populated, this was confirmed to be a known issue by ESRI. We have also suggested that our users should download a compass app to their phone to properly calibrate the heading as even with the normal use of the camera it can receive inaccurate values. However I have tried with other OIC datasets and using the custom widget / tool to view the information, sadly it still wasn't working on my end. I will be sure to check though, thanks!

[kushu493]

Hi Sam,

What issue are you facing with the widget? Are you using the Oriented Imagery 3D widget? We updated it last week.

Thanks
Kushagra