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iOS - Chat - High resolution picture won't render properly after zoom #4717

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kavimuru opened this issue Aug 17, 2021 · 4 comments
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Engineering Improvement Item broken or needs improvement.

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@kavimuru
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Action Performed:

  1. Open app and login
  2. Tap on any chat
  3. Tap on + sign > Add Attachment > Choose from Gallery
  4. Choose a high resolution picture (taken from iPhone camera for example)
  5. Tap send
  6. After upload is done, tap on it and zoom

Expected Result:

Uploaded picture can be seen with same resolution

Actual Result:

Picture will not render properly - it will be blurry like a low resolution one

Workaround:

Unknown

Platform:

Where is this issue occurring?

  • Web
  • iOS ✔️
  • Android
  • Desktop App
  • Mobile Web

Version Number: 1.0.86-0
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos:
After trying few times, app will show the picture correctly, but after changing apps back and forth, it will come back to the same issue

Bug5197774_highres-issue.mp4

Expensify/Expensify Issue URL:

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@kavimuru kavimuru added Engineering Improvement Item broken or needs improvement. labels Aug 17, 2021
@MelvinBot
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Triggered auto assignment to @Dal-Papa (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@Dal-Papa
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I think this is a feature, not a bug. We reduce the images to 1024 and I think we don't show the originals.

@isagoico
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@Dal-Papa is it expected that the pictures are sometimes uploaded with a better resolution and sometimes with the behaviour described in this issue?

@mvtglobally
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@Dal-Papa We are still able to repro this issue occasionally. See the latest video

RPReplay_Final1637079315.mp4

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