Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

JS error and infinite loading when setting up a password for a new account. #5625

Closed
isagoico opened this issue Oct 1, 2021 · 7 comments
Closed
Assignees

Comments

@isagoico
Copy link

isagoico commented Oct 1, 2021

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Action Performed:

  1. Navigate to https://staging.new.expensify.com
  2. In the email field, enter a email address for a new account >> Press continue
  3. Go to mail copy link and change to staging.
  4. Enter password to 2 fields

Expected Result:

User should be signed in

Actual Result:

Endless spinner is shown. Account isn't created. A JS error can be seen in console.

Workaround:

Unknown

Platform:

Where is this issue occurring?

  • Web

Version Number: 1.1.4-0

Reproducible in staging?: yes
Reproducible in production?: Unknown (we were only able to reproduce once)

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation
We were able to reproduce this issue only once but we were able to capture the JS error in console.

image

Bug5261381_endless_new.mp4

Expensify/Expensify Issue URL:

**Issue reported by:**Applause

View all open jobs on GitHub

@isagoico isagoico added AutoAssignerTriage Auto assign issues for triage to an available triage team member Daily KSv2 labels Oct 1, 2021
@MelvinBot
Copy link

Triggered auto assignment to @stephanieelliott (AutoAssignerTriage), see https://stackoverflow.com/c/expensify/questions/4749 for more details.

@MelvinBot MelvinBot removed the AutoAssignerTriage Auto assign issues for triage to an available triage team member label Oct 1, 2021
@MelvinBot
Copy link

Triggered auto assignment to @Julesssss (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@Julesssss
Copy link
Contributor

I was unable to reproduce this today in 1.1.4-0 (Chrome + Safari). However, it sounds quite similar to this issue which is also unreliable.

I tried Chrome/Safari with no luck. @isagoico can you remember if this was always reproducible, or only occasionally?

@isagoico
Copy link
Author

isagoico commented Oct 4, 2021

@Julesssss this was only reproducible once by a tester. Since we were able to capture the JS error I thought it could be valuable as an issue.

@Julesssss
Copy link
Contributor

No worries, I only suggested this because we ignored a similar issue recently. I think for now it's okay to do the same here.

@isagoico
Copy link
Author

@Julesssss We were able to reproduce this again on the current regression run

image

@Julesssss
Copy link
Contributor

I just tested on staging and was unable to reproduce, but let's keep an eye on the issue.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
None yet
Development

No branches or pull requests

4 participants