Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

[HOLD for payment 2022-05-20] Present all main CTAs in NewDot as green buttons to encourage engagement #7706

Closed
kevinksullivan opened this issue Feb 11, 2022 · 60 comments
Assignees
Labels
Design Engineering External Added to denote the issue can be worked on by a contributor Improvement Item broken or needs improvement. Weekly KSv2

Comments

@kevinksullivan
Copy link
Contributor

kevinksullivan commented Feb 11, 2022

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Action Performed:

  1. Create workspace
  2. Navigate to any of the workspace pages

Expected Result:

Per this conversation, we want to present the desired next step very clearly within NewDot when in the "empty" or non-configured state, by presenting the ideal CTA as a green button. More specifically, that means we'll show the following actions as green buttons throughout the product:

Connect bank account
This button is shown in the following pages of the Workspace editor:

  • Issue cards
  • Reimburse expenses
  • Pay bills
  • Send invoices
  • Book travel

Connect online with Plaid
This button is shown in the Connect bank account page. Additionally, we'll want to use the same pattern whenever a user has started adding a bank account but the setup is incomplete. That includes:

  • Continue with setup (shown when user exits before completing bank account flow)
  • Yes, let's chat! (shown when user fails check and we follow up with next steps in concierge)
  • Chat with concierge (shown when user has 1) signed up with a public domain and 2) successfully added a bank account through this flow, but must add a private email address.)

Add payment method
We will show Add payment method as a green button when no payment method exists within the Payments page.

Actual Result:

We do not use green buttons to promote these CTAs, and thus next steps for configuring a workspace and/or account are less obvious.

Notes/Photos/Videos:
Connect bank account

Connect online with Plaid

Add payment method

Slack conversation: Link

CC: @shawnborton @JmillsExpensify @quinthar @miljakljajic

View all open jobs on GitHub

@kevinksullivan kevinksullivan added Weekly KSv2 Planning Changes still in the thought process Design labels Feb 11, 2022
@MelvinBot
Copy link

Triggered auto assignment to @michelle-thompson (Design), see these Stack Overflow questions for more details.

@shawnborton

This comment was marked as resolved.

@shawnborton

This comment was marked as resolved.

@miljakljajic

This comment was marked as resolved.

@shawnborton

This comment was marked as resolved.

@kevinksullivan

This comment was marked as resolved.

@shawnborton

This comment was marked as resolved.

@shawnborton
Copy link
Contributor

Quick Slack discussion here

@shawnborton shawnborton self-assigned this Feb 15, 2022
@shawnborton

This comment was marked as resolved.

@shawnborton
Copy link
Contributor

Not overdue. I think the design is finalized here, cc @kevinksullivan - what are the next steps?

@MelvinBot MelvinBot removed the Overdue label Mar 2, 2022
@kevinksullivan

This comment was marked as resolved.

@shawnborton

This comment was marked as resolved.

@michelle-thompson

This comment was marked as resolved.

@shawnborton

This comment was marked as resolved.

@michelle-thompson

This comment was marked as resolved.

@shawnborton

This comment was marked as resolved.

@michelle-thompson

This comment was marked as resolved.

@shawnborton

This comment was marked as resolved.

@michelle-thompson

This comment was marked as resolved.

@kevinksullivan

This comment was marked as resolved.

@michelle-thompson

This comment was marked as resolved.

@kevinksullivan
Copy link
Contributor Author

Thanks @michelle-thompson @shawnborton . Went ahead and updated the mocks in the OP. Let me know if I am missing anything.

@shawnborton
Copy link
Contributor

Looks good to get this thing started, we can add more comments regarding design/spacing/etc once it is being implemented.

@NikkiWines NikkiWines added Improvement Item broken or needs improvement. Engineering labels Mar 29, 2022
@stephanieelliott
Copy link
Contributor

Invited @thesahindia and @rushatgabhane to the job on Upwork, please accept when you get a chance!

@stephanieelliott
Copy link
Contributor

stephanieelliott commented Apr 4, 2022

Hi @thesahindia, can you update on progress here?

@MelvinBot
Copy link

📣 @thesahindia You have been assigned to this job by @stephanieelliott!
Please apply to this job in Upwork and leave a comment on the Github issue letting us know when we can expect a PR to be ready for review 🧑‍💻
Keep in mind: Code of Conduct | Contributing 📖

@thesahindia
Copy link
Member

I am working on it will submit a PR soon.

Also can I get this svg?
Screenshot 2022-04-05 at 10 32 01 PM

@rushatgabhane
Copy link
Member

Also can I get this svg?

cc: @michelle-thompson

@thesahindia
Copy link
Member

Do we wanna change the color for connect bank account at workspace initial page?
Screenshot 2022-04-06 at 4 57 51 PM

@rushatgabhane
Copy link
Member

rushatgabhane commented Apr 6, 2022

@thesahindia no, I don't believe so. Thanks for asking

@shawnborton
Copy link
Contributor

@rushatgabhane is correct

@thesahindia
Copy link
Member

thesahindia commented Apr 6, 2022

Chat with concierge (shown when user has successfully added a bank account, but is using a public domain and needs to add a private email to enable card)

I couldn't find this one. On which page can I find this?

@rushatgabhane
Copy link
Member

rushatgabhane commented Apr 6, 2022

Chat with concierge (shown when user has successfully added a bank account, but is using a public domain and needs to add a private email to enable card)

I have no idea either. @NikkiWines could you please help us with the steps to get to this flow?

@NikkiWines
Copy link
Contributor

Hmm, I think that references to the following view - which i got to by signing up with a personal email, adding a workspace, and then trying to add a bank account via Plaid.

Screen Shot 2022-04-07 at 16 06 26

cc: @kevinksullivan since you made this issue, can you clarify the steps needed to get to the following flow?

Chat with concierge (shown when user has successfully added a bank account, but is using a public domain and needs to add a private email to enable card)

@kevinksullivan
Copy link
Contributor Author

You are correct @NikkiWines . I updated the steps that you pasted above, but they largely say the same thing:

(shown when user has 1) signed up with a public domain and 2) successfully added a bank account through this flow, but must add a private email address.)

Let me know if this is still unclear or if I can make it clearer @rushatgabhane @thesahindia

@thesahindia
Copy link
Member

Let me know if this is still unclear or if I can make it clearer @rushatgabhane @thesahindia

Nope, this is fine.

@thesahindia
Copy link
Member

Also can I get this svg? Screenshot 2022-04-05 at 10 32 01 PM

bump @michelle-thompson

@michelle-thompson
Copy link
Contributor

I'm so sorry for the delay, here's the icon:
Connect.svg.zip

@michelle-thompson
Copy link
Contributor

@thesahindia made some updates, can you please use this icon instead?
Connect.svg.zip

@thesahindia
Copy link
Member

thesahindia commented Apr 12, 2022

Eeep 😬 just took the screenshots. Will change it.

@michelle-thompson
Copy link
Contributor

Thank you!

@stephanieelliott
Copy link
Contributor

Changes requested to PR, work still ongoing in #8609

@stephanieelliott
Copy link
Contributor

PR is moving along through review!

@stephanieelliott
Copy link
Contributor

PR is under QA

1 similar comment
@stephanieelliott
Copy link
Contributor

PR is under QA

@stephanieelliott
Copy link
Contributor

Deployed to prod! Will pay this out after the 7-day regression period.

@stephanieelliott stephanieelliott changed the title Present all main CTAs in NewDot as green buttons to encourage engagement [HOLD for payment 2022-05-20] Present all main CTAs in NewDot as green buttons to encourage engagement May 13, 2022
@stephanieelliott
Copy link
Contributor

All paid!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Design Engineering External Added to denote the issue can be worked on by a contributor Improvement Item broken or needs improvement. Weekly KSv2
Projects
None yet
Development

No branches or pull requests

10 participants