Troubleshooting =========
The server logs are stored on [....]/var/logs/. The logs are set in INFO mode by default. The DEBUG level can be activated from the settings.ini file.
The client logs are available in <Program Files> /Extensive Automation Client/Logs/ The logs are set in INFO mode by default.
The DEBUG level can be activated from the client preferences.
The logs in the toolbox are available in <Program Files>/Extensive Automation Toolbox/Logs/ The logs are set in INFO mode by default.
The DEBUG level can be activated from the settings.ini file.
How to change the connection port of the client? ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The destination port can be changed from the client preferences. Or directly from the settings.ini file.
./extensiveautomation --version
Server version: 21.0.0What if my connection to the server does not work? ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~
If the connection from the client to the server does not work, an analysis is necessary.
The first thing to do is to connect to the server in SSH and execute the ./extensiveautomation --status command to check if the server is running.
- 1. If the server is running then check:
- network connectivity in the client and the server
- a firewall blocking the https flow (443)
2. If the network connectivity is good and the server is working (or not), check the logs. The file is available in the [....]/var/logs/output.log directory. You must look for messages of type ERROR
How to fix the error "hping3 is not installed"? ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~
This error occurs while running a test when the Pinger adapter is used. Indeed requires to have the hping3 system library installed on the server.
You have to retrieve the sources from https://github.com/antirez/hping and compile them:
cd hping-master
yum install libpcap-devel-1.5.3-9.el7.x86_64
ln -s /usr/include/pcap/bpf.h /usr/include/net/bpf.h
./configure
make
make install