Infinite login

[1-alex98]

Describe the bug
People get stuck in login screen

To Reproduce
Unknown

Log or error message
This is my log file:

2020-07-25 14:29:24.122  INFO 3536 --- [Thread-13] c.f.client.remote.FafServerAccessorImpl  : Trying to connect to FAF server at lobby.faforever.com:8001
2020-07-25 14:29:24.168  INFO 3536 --- [Thread-13] c.f.client.remote.FafServerAccessorImpl  : FAF server connection established
2020-07-25 14:29:24.193  INFO 3536 --- [Thread-13] c.f.client.remote.FafServerAccessorImpl  : FAF session initiated, session ID: 2186633521
2020-07-25 14:32:02.778  WARN 3536 --- [JavaFX Application Thread] c.f.client.login.LoginController         : Login failed

java.util.concurrent.CancellationException: null
	at java.base/java.util.concurrent.CompletableFuture.cancel(Unknown Source)
	at com.faforever.client.user.UserService.cancelLogin(UserService.java:96)
	at com.faforever.client.login.LoginController.onCancelLoginButtonClicked(LoginController.java:330)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.base/java.lang.reflect.Method.invoke(Unknown Source)
	at com.sun.javafx.reflect.Trampoline.invoke(Unknown Source)
	at jdk.internal.reflect.GeneratedMethodAccessor19.invoke(Unknown Source)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.base/java.lang.reflect.Method.invoke(Unknown Source)
	at javafx.base/com.sun.javafx.reflect.MethodUtil.invoke(Unknown Source)
	at javafx.fxml/com.sun.javafx.fxml.MethodHelper.invoke(Unknown Source)
	at javafx.fxml/javafx.fxml.FXMLLoader$MethodHandler.invoke(Unknown Source)
	at javafx.fxml/javafx.fxml.FXMLLoader$ControllerMethodEventHandler.handle(Unknown Source)
	at javafx.base/com.sun.javafx.event.CompositeEventHandler.dispatchBubblingEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.CompositeEventDispatcher.dispatchBubblingEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.EventUtil.fireEventImpl(Unknown Source)
	at javafx.base/com.sun.javafx.event.EventUtil.fireEvent(Unknown Source)
	at javafx.base/javafx.event.Event.fireEvent(Unknown Source)
	at javafx.graphics/javafx.scene.Node.fireEvent(Unknown Source)
	at javafx.controls/javafx.scene.control.Button.fire(Unknown Source)
	at javafx.controls/com.sun.javafx.scene.control.behavior.ButtonBehavior.mouseReleased(Unknown Source)
	at javafx.controls/com.sun.javafx.scene.control.inputmap.InputMap.handle(Unknown Source)
	at javafx.base/com.sun.javafx.event.CompositeEventHandler$NormalEventHandlerRecord.handleBubblingEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.CompositeEventHandler.dispatchBubblingEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.CompositeEventDispatcher.dispatchBubblingEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
	at javafx.base/com.sun.javafx.event.EventUtil.fireEventImpl(Unknown Source)
	at javafx.base/com.sun.javafx.event.EventUtil.fireEvent(Unknown Source)
	at javafx.base/javafx.event.Event.fireEvent(Unknown Source)
	at javafx.graphics/javafx.scene.Scene$MouseHandler.process(Unknown Source)
	at javafx.graphics/javafx.scene.Scene$MouseHandler.access$1300(Unknown Source)
	at javafx.graphics/javafx.scene.Scene.processMouseEvent(Unknown Source)
	at javafx.graphics/javafx.scene.Scene$ScenePeerListener.mouseEvent(Unknown Source)
	at javafx.graphics/com.sun.javafx.tk.quantum.GlassViewEventHandler$MouseEventNotification.run(Unknown Source)
	at javafx.graphics/com.sun.javafx.tk.quantum.GlassViewEventHandler$MouseEventNotification.run(Unknown Source)
	at java.base/java.security.AccessController.doPrivileged(Native Method)
	at javafx.graphics/com.sun.javafx.tk.quantum.GlassViewEventHandler.lambda$handleMouseEvent$2(Unknown Source)
	at javafx.graphics/com.sun.javafx.tk.quantum.QuantumToolkit.runWithoutRenderLock(Unknown Source)
	at javafx.graphics/com.sun.javafx.tk.quantum.GlassViewEventHandler.handleMouseEvent(Unknown Source)
	at javafx.graphics/com.sun.glass.ui.View.handleMouseEvent(Unknown Source)
	at javafx.graphics/com.sun.glass.ui.View.notifyMouse(Unknown Source)
	at javafx.graphics/com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
	at javafx.graphics/com.sun.glass.ui.win.WinApplication.lambda$runLoop$3(Unknown Source)
	at java.base/java.lang.Thread.run(Unknown Source)

Seems like the message is received but client does not react.

OS
Windows

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[Sheikah45]

This happened to me a few times and only happened if my computer crashed or client crashed while logged in. Then when I next tried to log in the server wouldn't respond to the login credentials. Although it did get pinged by the client.

[1-alex98]

So u can reproduce it?

[Sheikah45]

I can take a look to see if there is a reliable way to crash the client and get it to reproduce as I was seeing it but it did happen every time that happened

[Sheikah45]

I have not seen this since we switched to token