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Crash on startup #268

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JoshSchreuder opened this issue Jul 15, 2018 · 1 comment
Closed

Crash on startup #268

JoshSchreuder opened this issue Jul 15, 2018 · 1 comment
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type: third-party-bug A bug in a third-party app or component that impacts EarTrumpet

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@JoshSchreuder
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Crashes on startup - Windows 10 insider build 17692

From event log:

Faulting application name: EarTrumpet.exe, version: 2.0.3.0, time stamp: 0x5b2893df
Faulting module name: d3d9.dll, version: 10.0.17692.1004, time stamp: 0xe2be605d
Exception code: 0xc0000005
Fault offset: 0x0004537e
Faulting process id: 0x1e1c
Faulting application start time: 0x01d41c30efac102d
Faulting application path: C:\Program Files\WindowsApps\40459File-New-Project.EarTrumpet_2.0.3.0_x86__1sdd7yawvg6ne\EarTrumpet\EarTrumpet.exe
Faulting module path: C:\Windows\SYSTEM32\d3d9.dll
Report Id: 1b826ec2-143a-4042-bf2f-03fd1ea63c3f
Faulting package full name: 40459File-New-Project.EarTrumpet_2.0.3.0_x86__1sdd7yawvg6ne
Faulting package-relative application ID: EarTrumpet
Application: EarTrumpet.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 67C2537E
Fault bucket , type 0
Event Name: MoAppCrash
Response: Not available
Cab Id: 0

Problem signature:
P1: 40459File-New-Project.EarTrumpet_2.0.3.0_x86__1sdd7yawvg6ne
P2: praid:EarTrumpet
P3: 2.0.3.0
P4: 5b2893df
P5: d3d9.dll
P6: 10.0.17692.1004
P7: e2be605d
P8: c0000005
P9: 0004537e
P10: 

And I can provide a crash dump if that helps.

@JoshSchreuder
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Did some more digging and it seems to be a problem with MSI Afterburner / RTSS as per this:
https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/application-daoriginsexe-stop-working-please-help/ea2d0316-b779-413e-bd82-68ca2661cdee

Adding an exclusion for the EarTrumpet.exe allowed it to start correctly.

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Labels
type: third-party-bug A bug in a third-party app or component that impacts EarTrumpet
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