Crash when going to the background

[DongDian455]

Environment

• Iphone: 13 pro
• IOS: 15.5
• App/SDK version: 1.0/4.18.2

Reproduction steps:

1. Run the iOS project and grant keyboard access permission.
2. Open any application and switch to the FleksySDK keyboard.
3. Minimize the application and wait for 5 seconds.
4. Return to the application. The FleksySDK keyboard crashes, and the system automatically switches to another keyboard.

SDK Demo Info

Video

keyboard_crash2.mov

[xevifar]

Hello @DongDian455 ,

We cannot validate that this is actually a crash, as we are not able to reproduce this issue.
If you are debugging the keyboard, could you just use the keyboard without debugging ?

[DongDian455]

I did not use debug mode. If you are using an iOS system below version 16, this issue is expected.
If there are no crashes, why would the keyboard auto-switch?

You can watch the video below with the sound on, I demonstrate and explain in the video

Lark20240111-172957.mov

[xevifar]

Okay, let me pass this to the QA team to try to reproduce it again. Up until now we were not having any luck.
I'll update you.

[xevifar]

Hello @DongDian455 , we are able to reproduce it, I will keep you updated with the new release.

[DongDian455]

Okay, I'll wait for your good news.

[xevifar]

Hello @DongDian455 ,
This is fixed on the version 4.19.1
Please, let me know if this works for you.

Thank you for the reporting.

[DongDian455]

The issue has been resolved in version 4.19.1