Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

In-App User Feedback Prompts #1828

Closed
joepavitt opened this issue Mar 14, 2023 · 3 comments · Fixed by #1894
Closed

In-App User Feedback Prompts #1828

joepavitt opened this issue Mar 14, 2023 · 3 comments · Fixed by #1894
Assignees
@joepavitt
Labels
story A user-oriented description of a feature
Milestone
1.6

Comments

@joepavitt
Copy link
Contributor

Epic

No response

Description

Inspired by: https://posthog.com/blog/10x-engineers-do-user-interviews

PH saw a 3% - 15% improvement in getting user feedback by using targeted user lists and PostHog feature flags, this should be a fairly quick win feature we could experiment with a few users to see what engagement looks like.

Which customers would this be availble to

None

Acceptance Criteria

No response
@joepavitt joepavitt added the story A user-oriented description of a feature label Mar 14, 2023
@joepavitt joepavitt added this to the 1.6 milestone Mar 14, 2023
@joepavitt joepavitt self-assigned this Mar 14, 2023
@joepavitt
Copy link
Contributor Author

Appropriately timed:

SmartSelect_20230317_170214_Slack.jpg

Will chat with Luke and see if we can get access to the Beta.

@joepavitt
Copy link
Contributor Author

Have been playing around with this. Steps are:

  • Enable the "User Interview App"
  • Configure messaging/titles, etc. for the popup (including a Calendly Link)
  • Add opt_in_site_apps: true into our PostHog init() call
  • Add a new "Interview Invitation" under the "Feedback" menu, which in turn creates a of feature flag associated to the interview, which allows us to control which users will see this.

Worked first time round, but upon refresh, the PostHog integration/app breaks. Have raised with PostHog directly.

@joepavitt joepavitt mentioned this issue Mar 30, 2023
Merged
1 task
@joepavitt
Copy link
Contributor Author

verified to be working on staging:

Screenshot 2023-04-12 at 13 13 57

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees

@joepavitt joepavitt

Labels
story A user-oriented description of a feature
Projects
🛠 Development
Archived in project
Milestone
1.6
Development

Successfully merging a pull request may close this issue.

Add "User Interview" prompts FlowFuse/flowfuse
1 participant
@joepavitt