Device UX Review

[joepavitt]

Description

Having just done a UX Review on Devices I've flagged multiple areas of frustration and ideas for improvement that I'll be documenting here:

Setup Phase - Adding a Device

Tasks

Beta Give feedback

1. Not clear what significance of "type" is when adding a device #2428
   area:frontend size:XS - 1 task +3
   
2. "Add Device" option on Instances > Devices #2456
   area:frontend size:S - 2 task +3
3. User can select a previously used Device type #723
   area:api area:frontend scope:device size:M - 3 story +5
4. Streamlined device assignment to applications during device creation #3295
   1 of 1
   area:device size:XS - 1 task +3
   

Setup Phase - Download YML

Tasks

Beta Give feedback

1. Make the Download Device YML "make note" comment clearer #2429
   area:frontend size:XS - 1 task +3
   
2. Add clarity on what to do with the device.yml in modal #2430
   area:frontend size:XS - 1 task +3
   
3. Device Onboarding - device.yml improvements #3256
   2 of 2
   area:device feature-request needs-triage +3
   

Setup Phase - Binding Device to Instance

This entire step feels very unintuitive. #2334 seeks to move the Devices to nest below Applications, rather than Instances, which would have some level of impact here as currently, to deploy a set of flows to a Device, you need to go via a Snapshot on an Instance first.

Tasks

Beta Give feedback

1. Add option to bind Instance on the "Device" screen, rather than the kebab menu #2431
   area:frontend size:M - 3 task +3
2. Show the Target Snapshot that will be pushed to the device #2432
   area:frontend size:S - 2 task +3

Action Phase - Setting Target Snapshot

Tasks

Beta Give feedback

1. No "Target Snapshot" define on "Instance > Snapshot" page
2. Creating a snapshot, feels a little empty, no context as to content of flows/snapshot.
3. Not obvious you can click "Application" and "Instance" in the Devices table

Action Phase - Developing Flows on Device

Tasks

Beta Give feedback

1. Device "Developer Mode" UX Improvements #2486
   area:frontend size:M - 3 +2
2. Not clear why Editor is disabled for Devices
3. "Enable" button to toggle Editor Access should be a toggle switch

[GogoVega]

To filter devices, "type" is used but that doesn't give many options to filtering. Would adding a "room" option be useful?

I think I saw a request (yeah #723) to show a list of existing types, perfect.

I understand the reason for the "Last Known Status" (devices page) but visually I am missing a "Not Responding" flag which would allow me to filter these devices (?)

The device page where "Status" is listed is not correct, it is either "Last Know Status" or use the "Not Responding" flag.

[joepavitt]

I am missing a "Not Responding" flag which would allow me to filter these devices (?)

You can click on the charts at the top of the Devices page, which show the last connected time, and you could filter to device last connected over 3 minutes ago (for example)