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OVH: Can't access database after update #1369

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pierrecastor opened this issue Nov 10, 2016 · 2 comments
Closed

OVH: Can't access database after update #1369

pierrecastor opened this issue Nov 10, 2016 · 2 comments

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@pierrecastor
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I make an update from 1.4 to 1.5, using the auto-update tool.

After this, i can't access to my instance, index.php show me :

Fatal error!

See logs files.

And the log file :

[Thu, 10 Nov 2016 15:29:07 +0100] [error] --- Access to database is denied for infofaciledb (mysql:host=infofaciledb.mysql.db;dbname=infofaciledb;charset=utf8mb4)

I tried to delete the FTP directory to make a new installation, but after a successful installation procedure, the same issue occur.

I can access to my database normally with a little php code on my ftp.

My instance of freshrss run on a OVH shared server with PHP 5.6 and MYSQL.

Ask me for any other information.

Thanks in advance for your help

@Alkarex
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Alkarex commented Nov 10, 2016

Bonsoir,
Pourriez-vous essayer https://docs.ovh.com/fr/fr/web/hosting/modifier-lenvironnement-dexecution-de-mon-hebergement-web/ ?

Sûrement le même bug que #1243 (comment) parce que votre pilote MySQL est beaucoup trop vieux

@Alkarex Alkarex changed the title Can't access to database after update OVH: Can't access to database after update Nov 10, 2016
@pierrecastor
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Bonjour,

Merci beaucoup, je suis passé de l'environnement legacy à stable et je peux à nouveau accéder à mon instance. Le problème venait bien de la et il est donc résolu.

Je vous laisse, j'ai 253 non lu en retard. ;-)

Encore merci.

@Alkarex Alkarex changed the title OVH: Can't access to database after update OVH: Can't access database after update Nov 12, 2016
@Alkarex Alkarex mentioned this issue Dec 2, 2016
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