Downloading the image does not working

[Hwan-seok]

Which packages are you using?

stream_chat_flutter

On what platforms did you experience the issue?

iOS

What version are you using?

4.3.0

What happened?

When trying to download the image as follows, the error came out and indefinitely hangs out

StreamMessageListView > image tile > action button > download

Steps to reproduce

1. Create channel with two members (1:1)
2. Send image from User A to B
3. B opens the image page by tapping the image-containing message.
4. Tap action button(more_dots). It will came out with dropdown overlay.
5. Tap download.
6. The loading modal came out indefinitely with error and there is no way to close this.

Supporting info to reproduce

No response

Relevant log output

[+4265 ms] [Generic] Video /var/mobile/Containers/Data/Application/3C9A6520-5E84-482A-AE20-C3BB6184C7A0/Library/Caches/28f9f64d-3cba-4f57-b7c0-090162724321.e30787ca-aa8a-44dc-a1cf-138fac53d9e7.1656305615.808928_o_IMG_0326.HEIC cannot be saved to the photo library: Error Domain=AVFoundationErrorDomain Code=-11828 "열 수 없음" UserInfo={NSUnderlyingError=0x2812d3ea0 {Error Domain=NSOSStatusErrorDomain Code=-12847 "(null)"}, NSLocalizedFailureReason=이 미디어 포맷은 지원되지 않습니다., NSURL=file:///var/mobile/Containers/Data/Application/3C9A6520-5E84-482A-AE20-C3BB6184C7A0/Library/Caches/28f9f64d-3cba-4f57-b7c0-090162724321.e30787ca-aa8a-44dc-a1cf-138fac53d9e7.1656305615.808928_o_IMG_0326.HEIC, NSLocalizedDescription=열 수 없음}

Flutter analyze output

No response

Flutter doctor output

No response

Code of Conduct

• I agree to follow this project's Code of Conduct

[BrunoJurkovic]

I am experiencing this issue as well.

[pestizd]

This issue is affecting me too.

[imtoori]

Hi
I'm trying to reproduce this, but it's working fine for me
Does it happen with every image? Can you give me more info on this?

[BrunoJurkovic]

Hi I'm trying to reproduce this, but it's working fine for me Does it happen with every image? Can you give me more info on this?

Hey, thanks for the quick reply!

It seems to happen on images both sent from the current user & images sent by other users.

It basically hangs at the exact moment that the download is finished. It's also an issue because there is no way to exit this screen, no timeout, no anything except to close the app & reopen it.

Is there a way to maybe temporarily disable this? If only until it is fixed?

[imtoori]

ok I managed to reproduce it and I found out it's related to this issue on the package we're using hui-z/image_gallery_saver#204
I'm trying to find a solution, I'll keep you posted

[imtoori]

ok I found a way of fixing it, I'll push a pr asap

[pestizd]

Great tnx a lot for the quick response!

[imtoori]

closed by #1280