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[iOS] Forgot password and Account lock emails are not triggered and getting an error message #4100

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nishit-v opened this issue Sep 8, 2021 · 2 comments
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Bug Indicates that this issue describes something that isn't working as expected iOS Issues related to iOS (or applicable to both mobile apps) P0 Extremely urgent issue (actively causing a major problem) Process: Fixed Process: Tested dev This issue does not apply to the main branch, but is now working in develop. Process: Tested QA QA testing has been completed for this issue
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@nishit-v
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nishit-v commented Sep 8, 2021

Steps:

  1. Install iOS app
  2. Navigate to signin > forgot password
  3. Enter valid registered email and submit
  4. Observe the error

Actual: Sorry, an error occurred and we could not send you the email. Please try again later. error message is displayed

Expected: Emails should be triggered

  1. Issue also observed for account lock flow
  2. Issue not observed for signup
  3. Issue not observed in Android

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@nishit-v nishit-v added Bug Indicates that this issue describes something that isn't working as expected P0 Extremely urgent issue (actively causing a major problem) iOS Issues related to iOS (or applicable to both mobile apps) labels Sep 8, 2021
@nishit-v nishit-v added this to the v2.0.8 milestone Sep 8, 2021
@nishit-v
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nishit-v commented Sep 8, 2021

Issue is fixed in latest Dev iOS build V10.10

@nishit-v nishit-v added the Process: Tested dev This issue does not apply to the main branch, but is now working in develop. label Sep 8, 2021
@nishit-v nishit-v removed their assignment Sep 8, 2021
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nishit-v commented Oct 6, 2021

Issue is fixed in latest QA iOS build V10(29)

@nishit-v nishit-v closed this as completed Oct 6, 2021
@nishit-v nishit-v removed their assignment Oct 6, 2021
@nishit-v nishit-v added the Process: Tested QA QA testing has been completed for this issue label Oct 6, 2021
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Labels
Bug Indicates that this issue describes something that isn't working as expected iOS Issues related to iOS (or applicable to both mobile apps) P0 Extremely urgent issue (actively causing a major problem) Process: Fixed Process: Tested dev This issue does not apply to the main branch, but is now working in develop. Process: Tested QA QA testing has been completed for this issue
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