DevØps, presents the following Service Level Agreemt (SLA) that describes the eligible amount of credits a customer may earn if the below service (Go-Minitwit-API) is not achieved and maintained to the agreed Service Level.
The following Service Levels and Gin-Credits are applicable to Customer’s use of the Go-Minitwit-API.
Monthly Uptime percentage | Percentage of monthly bill for applicable. Paid with Gin-Credits. |
---|---|
99% – < 99.9% | 1 GC |
95% – < 99.0% | 10 GC |
< 95% | 25 GC |
"Uptime" is defined by prometheus' value here:
"Downtime" is defined for each Service in the Services Specific Terms below.
1 "Gin-Credit" is defined as the market value of 59.15 mL of Handrik's Gin.
As a customer you are welcome to contact go-minitwit-api@support.dk if you have any concerns or questions. BEWARE the average response time is more than 2 weeks.