Clicking on the 2D MPR freezes the viewer

[georgezakinih]

Hi,

Please see attached for the error

[pieper]

Can you paste the contents of the developer contents when this happens, and also the URL in the viewer tab?

[georgezakinih]

https://testing-viewer.canceridc.dev/viewer/1.3.6.1.4.1.14519.5.2.1.2744.7002.150059977302243314164020079415

[pieper]

I believe it's the same as this issue: OHIF/Viewers#1957

[georgezakinih]

OK I just wanted to report it as I am no an expert in OHIF.

[fedorov]

@georgezakinih can you double-check the URL? There is only one CT in the study you referenced, and it does not appear to be the same as shown in your screenshot.

I was not able to reproduce the issue in your screenshot.

[pieper]

Just noting that I didn't get the same issue @georgezakinih reported, but I did get a 404 once out of a few tries to use the 2D MPR feature which is why I think it's related to OHIF/Viewers#1957

[fedorov]

I am curious, since I don't think I had the error message as in that screenshot from @georgezakinih when I had 404. But maybe I just forgot. @pieper did you ever get that same error message - Error rendering ViewerMain?

[pieper]

@fedorov no, I don't recall ever seeing that error message.

[georgezakinih]

@fedorov, the URL I posted was not for the same screenshot I originally posted as I didn't have the same page open.

[georgezakinih]

@fedorov @pieper , the error is intermittent. I tried again and mostly I don't get it, but sometimes, even dragging the image in the viewer shows that error.

[fedorov]

@georgezakinih thank you for following up. If you have a chance, would be great if you could post the URL for the specific study where you encounter this error next time.

@madelyngreyes FYI so you look out for this specific error during your testing as well.

[madelyngreyes]

Yes, will do.

[fedorov]

It looks like this is the same issue as reported here: OHIF/Viewers#2005

We tested, and on Safari trying to do MPR resulted in the same error as reported by @georgezakinih in the screenshot at the top of this issue.

fyi @JamesAPetts

[fedorov]

@madelyngreyes are you testing on different platforms? It would be good to test on Safari and Firefox in addition to Chrome.