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Add button to Failed Layers dialog that allows a user to notify enviroatlas team about problems #355

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torrin47 opened this issue Mar 2, 2017 · 3 comments

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@torrin47
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torrin47 commented Mar 2, 2017

If we can get it working, the button should POST to a server-side service that in turn submits an email to smtp.rtpnc.epa.gov (which is an open SMTP relay). The server-side service can rely on anything we already have on the server (.NET, Python, even Perl) but we'll want to safeguard against accepting content that doesn't match what we expect (to prevent spam). The email should be sent to enviroatlas@epa.gov (is that right, @brosenbaum ?), and it should include the titles and URLs for any services that failed to load. Internal services should be grouped together, and external services should be grouped together.

@Baohong
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Baohong commented Mar 15, 2017

Should this button trigger a form like https://edg.epa.gov/metadata/catalog/identity/feedback.page
in which user could input his/her own Email address?

@torrin47
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No, I would think that asking someone to enter their email address might make them less likely to report the problem. Let's keep it simple and make it a 1-click operation until the user community asks to be able to submit their email address for some notification from us that service is restored.

@torrin47
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This issue was moved to USEPA/EnviroAtlas_JSApp#30

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