Instabug fails to initialize, throwing ClassNotFoundException #91

joharei · 2018-04-18T15:10:22Z

Instabug stopped working for us in version 4.5.0. 4.3.3 is working, but versions 4.5.0-4.13.1 are not. This stacktrace is repeated for lots of Instabug classes:

04-18 17:01:20.424 1948-1948/no.ruter.reise.labs.debug W/System.err:     at android.app.ActivityThread.handleBindApplication(ActivityThread.java:5754)
    		... 8 more
java.lang.ClassNotFoundException: com.instabug.bug.InstabugBugReporting
        at java.lang.Class.classForName(Native Method)
        at java.lang.Class.forName(Class.java:453)
        at java.lang.Class.forName(Class.java:378)
        at com.instabug.library.c.a.c(InstabugBugReporting.java:286)
        at com.instabug.library.c.a.b(InstabugBugReporting.java:130)
        at com.instabug.library.Instabug$Builder.build(Instabug.java:2561)
        at com.instabug.library.Instabug$Builder.build(Instabug.java:2617)
04-18 17:01:20.425 1948-1948/no.ruter.reise.labs.debug W/System.err:     at no.ruter.reise.util.InstabugUtils.setUpInstabug(InstabugUtils.java:21)
        at no.ruter.reise.MainApplication.onCreate(MainApplication.kt:53)
        at android.app.Instrumentation.callApplicationOnCreate(Instrumentation.java:1154)
        at android.app.ActivityThread.handleBindApplication(ActivityThread.java:5874)
        at android.app.ActivityThread.access$1100(ActivityThread.java:193)
        at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1623)
        at android.os.Handler.dispatchMessage(Handler.java:106)
        at android.os.Looper.loop(Looper.java:164)
        at android.app.ActivityThread.main(ActivityThread.java:6656)
        at java.lang.reflect.Method.invoke(Native Method)
        at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:438)
        at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:823)
    Caused by: java.lang.ClassNotFoundException: Didn't find class "com.instabug.bug.InstabugBugReporting" on path: DexPathList[[zip file "/system/framework/com.google.android.maps.jar", zip file "/data/app/no.ruter.reise.labs.debug-POoCZOXNj5I3QGuFs40rag==/base.apk", zip file "/data/app/no.ruter.reise.labs.debug-POoCZOXNj5I3QGuFs40rag==/split_lib_dependencies_apk.apk", zip file "/data/app/no.ruter.reise.labs.debug-POoCZOXNj5I3QGuFs40rag==/split_lib_resources_apk.apk", zip file "/data/app/no.ruter.reise.labs.debug-POoCZOXNj5I3QGuFs40rag==/split_lib_slice_0_apk.apk", zip file "/data/app/no.ruter.reise.labs.debug-POoCZOXNj5I3QGuFs40rag==/split_lib_slice_1_apk.apk", zip file "/data/app/no.ruter.reise.labs.debug-POoCZOXNj5I3QGuFs40rag==/split_lib_slice_2_apk.apk", zip file "/data/app/no.ruter.reise.labs.debug-POoCZOXNj5I3QGuFs40rag==/split_lib_slice_3_apk.apk", zip file "/data/app/no.ruter.reise.labs.debug-POoCZOXNj5I3QGuFs40rag==/split_lib_slice_4_apk.apk", zip file "/data/app/no.ruter.reise.labs.debug-POoCZOXNj5I3QGuFs40rag==/split_lib_slice_5_apk.apk", zip file "/data/app/no.ruter.reise.labs.debug-POoCZOXNj5I3QGuFs40rag==/split_lib_slice_6_apk.apk", zip file "/data/app/no.ruter.reise.labs.debug-POoCZOXNj5I3QGuFs40rag==/split_lib_slice_7_apk.apk", zip file "/data/app/no.ruter.reise.labs.debug-POoCZOXNj5I3QGuFs40rag==/split_lib_slice_8_apk.apk", zip file "/data/app/no.ruter.reise.labs.debug-POoCZOXNj5I3QGuFs40rag==/split_lib_slice_9_apk.apk"],nativeLibraryDirectories=[/data/app/no.ruter.reise.labs.debug-POoCZOXNj5I3QGuFs40rag==/lib/arm64, /system/lib64]]
        at dalvik.system.BaseDexClassLoader.findClass(BaseDexClassLoader.java:125)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:379)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:312)
    	... 19 more
    	Suppressed: java.io.IOException: No original dex files found for dex location /data/app/no.ruter.reise.labs.debug-POoCZOXNj5I3QGuFs40rag==/split_lib_resources_apk.apk
        at dalvik.system.DexFile.openDexFileNative(Native Method)
        at dalvik.system.DexFile.openDexFile(DexFile.java:356)
        at dalvik.system.DexFile.<init>(DexFile.java:103)
        at dalvik.system.DexFile.<init>(DexFile.java:77)
        at dalvik.system.DexPathList.loadDexFile(DexPathList.java:374)
        at dalvik.system.DexPathList.makeDexElements(DexPathList.java:337)
        at dalvik.system.DexPathList.<init>(DexPathList.java:157)
        at dalvik.system.BaseDexClassLoader.<init>(BaseDexClassLoader.java:65)
        at dalvik.system.PathClassLoader.<init>(PathClassLoader.java:64)
04-18 17:01:20.426 1948-1948/no.ruter.reise.labs.debug W/System.err:     at com.android.internal.os.ClassLoaderFactory.createClassLoader(ClassLoaderFactory.java:73)
        at com.android.internal.os.ClassLoaderFactory.createClassLoader(ClassLoaderFactory.java:88)
        at android.app.ApplicationLoaders.getClassLoader(ApplicationLoaders.java:72)
        at android.app.ApplicationLoaders.getClassLoader(ApplicationLoaders.java:38)
        at android.app.LoadedApk.createOrUpdateClassLoaderLocked(LoadedApk.java:713)
        at android.app.LoadedApk.getClassLoader(LoadedApk.java:747)
        at android.app.LoadedApk.getResources(LoadedApk.java:969)
        at android.app.ContextImpl.createAppContext(ContextImpl.java:2298)
        at android.app.ActivityThread.handleBindApplication(ActivityThread.java:5754)
    		... 8 more

Instabug is set up like this:

new Instabug.Builder(application, "(...)")
                .setInvocationEvent(InstabugInvocationEvent.SCREENSHOT_GESTURE)
                .setCrashReportingState(Feature.State.DISABLED)
                .setSurveysState(Feature.State.DISABLED)
                .setReproStepsState(State.DISABLED)
                .build();

Please tell me if I can provide more information.

The text was updated successfully, but these errors were encountered:

Korazy · 2018-04-18T17:03:19Z

Hey @joharei,

Thanks for all the details, we'll definitely look into this and get back to you as soon as possible!

Korazy · 2018-04-18T17:09:08Z

@joharei Can you please enable MultiDex, that should solve the issue. If it's already enabled and not working, is your main Application class extending MultiDexApplication?

joharei · 2018-04-18T19:46:14Z

Hi @Korazy,
Thanks for the quick reply. I have enabled MultiDex, and have tried both extending MultiDexApplication and overriding attachBaseContext() and using MultiDex.install(), even though my minSdkVersion is 21. None of that helps unfortunately.

Korazy · 2018-04-18T19:47:37Z

@joharei I see, let us look into this again and get back to you.

Korazy · 2018-04-20T12:20:15Z

@joharei can you please tell me if you have any permissions in your AndroidManifest.xml?

joharei · 2018-04-20T12:42:43Z

These are our permissions:

    <uses-permission android:name="android.permission.INTERNET" />
    <uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" />
    <uses-permission android:name="android.permission.VIBRATE" />

    <uses-permission android:name="android.permission.ACCESS_COARSE_LOCATION" />
    <uses-permission android:name="android.permission.ACCESS_FINE_LOCATION" />

    <uses-permission-sdk-23 android:name="android.permission.READ_CALENDAR" />
    <uses-permission-sdk-23 android:name="android.permission.WRITE_CALENDAR" />

Korazy · 2018-04-23T16:35:03Z

@joharei apologies for the delay. Can you please update your support libraries to be exactly like the version added in instabug which is 27.0.2, then clean the project and rebuild again?

joharei · 2018-04-26T09:24:19Z

Hi, We were using 27.1.1, but I've now tried 27.0.2, and the problem persists.

Korazy · 2018-04-26T09:37:00Z

@joharei Have you tried cleaning the project or perhaps using ./gradlew --refresh-dependencies?

joharei · 2018-04-26T09:49:53Z

Yes, I've tried both, and "Invalidate Caches / Restart".

joharei · 2018-04-26T09:53:34Z

So what was changed from version 4.3.3 to 4.5.0 that could be related to this?

Korazy · 2018-04-26T09:55:46Z

@joharei Currently, we're investigating to find out the reason for this issue. Apologies for the hassle!

Korazy · 2018-04-27T19:46:23Z

can you please send us your app level build.gradle file and your project level build.gradle file as well?

oleandre · 2018-04-30T06:41:38Z

Hello @Korazy. I've taken over Johan's place in the project. I've added the build files as a zip-file. Let me know if you need any additional information.

gradlebuildfiles.zip

Korazy · 2018-05-02T12:02:37Z

@oleandre Thank you! We'll take a look at them and get back to you.

Korazy · 2018-05-04T22:30:54Z

@oleandre can you please try adding
implementation 'com.android.support:multidex:1.0.3'
to your dependencies and try a clean build?

oleandre · 2018-05-07T08:04:14Z

Doesn't seem to work. I can supply with my code for setting up Instabug:

`public static void setUpInstabug(Application application) {
new Instabug.Builder(application, "a19cde8785b650d6ae788aeb9fad45e5")
.setInvocationEvent(InstabugInvocationEvent.FLOATING_BUTTON)
.setCrashReportingState(Feature.State.DISABLED)
.setSurveysState(Feature.State.DISABLED)
.setReproStepsState(State.DISABLED)
.build();
Instabug.setTheme(InstabugColorTheme.InstabugColorThemeDark);
}

public static OkHttpClient.Builder addLoggingInterceptor(OkHttpClient.Builder builder) {
    return builder.addInterceptor(new InstabugOkhttpInterceptor());
}`

I've tried both Floating Button and Screenshot Gesture as invocation events.

oleandre · 2018-05-14T19:15:28Z

Any news on this @Korazy ?

Korazy · 2018-05-14T19:26:38Z

@oleandre we tried all we could to reproduce the issue but we were unable to, would you be able to send us a sample project with the issue?

Korazy · 2018-05-28T12:15:52Z

Hey @oleandre

Would you be able to send us a sample project?

oleandre · 2018-05-29T07:03:07Z

Hey @Korazy
I have to wait until next time we decide to release a new beta before creating an example, too much other stuff to do right now. THank you for the heads up and I will contact you, probably closer to end of June.

Korazy · 2018-07-04T13:40:46Z

Hey @oleandre

I hope you're well. I just wanted to check if this issue is still ongoing with the latest release of 8.0.0?

oleandre · 2018-07-04T13:49:14Z

Hi @Korazy!

We're in a major rewrite of our application, and we'll be releasing a beta in a month or two. I haven't looked anymore at it because of other priorities, but I will ping you when I have analyzed the problem again. Thank you so much for the follow-up, and have a great day! :-)

Korazy · 2018-07-04T13:51:21Z

@oleandre It's no worries at all. I hope everything works out great for you with the rewrite!

Have a lovely day :)

oleandre · 2018-08-08T09:42:36Z

@Korazy Hi. I tried to use Instabug again today and incremented the version code to 8.0.3(that's the last version right?). The first time I open the application(after installation) I get the message from Instabug that I can trigger by shaking phone, but I'm not able to trigger it. Any more tips and do I have the correct version code?

oleandre · 2018-08-09T10:05:13Z

@Korazy I added the 'com.instabug.library:instabug:8+' in addition to 'com.instabug.library:instabug-with-okhttp-interceptor:8+' which I had before, and now it's working! You can close the issue :-)

Korazy self-assigned this Apr 18, 2018

kamelnabil assigned Korazy and unassigned Korazy May 23, 2018

mzelzoghbi closed this as completed Jan 27, 2019

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Instabug fails to initialize, throwing ClassNotFoundException #91

Instabug fails to initialize, throwing ClassNotFoundException #91

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Instabug fails to initialize, throwing ClassNotFoundException #91

Instabug fails to initialize, throwing ClassNotFoundException #91

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joharei commented Apr 18, 2018

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oleandre commented Aug 8, 2018 • edited

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