[Android + D435] The connected device doesn't support depth streaming!

[oishi89]

Required Info
Camera Model	D435
Firmware Version	05.09.02.00
Operating System & Version	Android 8.1.0
Platform	Nexus 6
SDK Version	2.18.0
Language	C/C++
Segment	Smartphone

Issue Description

I'm trying to run a sample depth app on my android device ./rs-depth and I got an issue like
"The connected device doesn't support depth streaming!"

[dorodnic]

Hi @oishi89
Are you able to run rs-enumerate-devices?

[oishi89]

Hi @dorodnic
Yes, It's able to.

[dorodnic]

Hi @oishi89
This error is reported because the device is connected via USB2 and thus does not support the depth resolution hard-coded in this example. You can modify rs-depth.c:21-23 and replace 640x480x30 with any of the Depth combinations reported by rs-enumerate-devices

[dorodnic]

Also, if you perform a firmware update you will get more options for USB2. (note that librealsense 2.18.0 is not working well with firmware 5.11.1, but any recent firmware will do)

[oishi89]

@dorodnic Thanks for your support. It's working now but sometimes it's been disconnected in between. Hopefully, updating firmware might help so what firmware version you recommend?

[dorodnic]

The link above is to 5.10.13, I think it should be good for you.
Also consider checking out #3083 which offers a new approach to Android development (does not require rooting)

[RealSenseCustomerSupport]

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@oishi89 Any update from your side? Does it get through? Looking forward to your update. Thanks!

[oishi89]

@RealSenseCustomerSupport I haven't had a chance to work on that yet. I will update you guys as soon as I can. Thanks for your support

[RealSenseCustomerSupport]

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@oishi89 Any update now? Thanks!

[RealSenseCustomerSupport]

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@oishi89 If no other questions, will close the ticket accordingly.