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Windows version crashes on launch with no error messages #488

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Ahmedk-n opened this issue Apr 23, 2023 · 9 comments
Open
1 task done

Windows version crashes on launch with no error messages #488

Ahmedk-n opened this issue Apr 23, 2023 · 9 comments
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bug Something isn't working

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@Ahmedk-n
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Ahmedk-n commented Apr 23, 2023

Is there an existing issue for this?

  • I have searched the existing issues

Current Behavior

When opening the app it crashes after seconds.

Expected Behavior

It should open normally

Steps to reproduce

  1. Install the app on windows 10
  2. Open it

Operating System

Windows 10

Spotube version

2.7.1

Installation source

Website (spotube.netlify.app)

Additional information

No response

@Ahmedk-n Ahmedk-n added the bug Something isn't working label Apr 23, 2023
@Ahmedk-n
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Ahmedk-n commented Apr 23, 2023

I checked the log file but it didn't record anything today here is it:


============================== CATCHER LOG ==============================
Crash occurred on 2023-04-22 02:20:10.951086

------- DEVICE INFO -------
computerName: DESKTOP-2562TVS
numberOfCores: 4
systemMemoryInMegabytes: 8192

------- APP INFO -------
environment: release
version: 2.7.1
appName: spotube
buildNumber: 
packageName: spotube

---------- ERROR ----------
ClientException: {url: null, isAbort: false, statusCode: 404, response: {code: 404, message: The requested resource wasn't found., data: {}}, originalError: null}

------- STACK TRACE -------
#0      BaseCrudService.getFirstListItem.<anonymous closure> (package:pocketbase/src/services/base_crud_service.dart:125)
<asynchronous suspension>
#1      SpotubeTrack.fetchFromTrack (package:spotube/models/spotube_track.dart:84)
<asynchronous suspension>
#2      PlaylistQueueNotifier.play (package:spotube/provider/playlist_queue_provider.dart:374)
<asynchronous suspension>
#3      PlaylistView.playPlaylist (package:spotube/pages/playlist/playlist.dart:40)
<asynchronous suspension>

------- CUSTOM INFO -------
======================================================================

`

@KRTirtho
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Do you have vcredist (2019-2022) installed for both x86 and x64?

@LittleYe233
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On my machine the lastest stable version 2.7.1 failed to work too, but the nightly build seemed to work well. I did not find a way to check out the crash log so I am not sure I met the same issue. Also I have installed the latest VC++ before these attempts.

@mendelsphotography
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happened by me to

@mendelsphotography
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i got an error.
2023-04-29_23-31-41

@parkerjarnigan
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parkerjarnigan commented May 11, 2023

I get the same error as mendelsphotography ONCE ... installed via winget. After the error, double checked that vcredist (2019-2022) was installed for both x86 and x64, per KRTirtho

Reinstalled, still instantly crashes. Most the time I get no error message, just a crash

@ustas-eth
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Same error with the latest version. I tried to install it with choco and an executable.

@KRTirtho
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KRTirtho commented Jul 3, 2023

Does Spotube v3 resolves this issue?

@ustas-eth
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Does Spotube v3 resolves this issue?

Yes, it does, thanks!

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