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client.go
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client.go
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package chatwootclient
import (
"bytes"
"encoding/json"
"errors"
"fmt"
"io"
"net/http"
)
// Please note that certain functions like to add labels or assign agents are blocked when using an Agent Bot Token
// therefore an AgentToken has to be provided. The client uses the AgentBotToken wherever possible.
type ChatwootClient struct {
BaseUrl string
AccountId int
AgentBotToken string
AgentToken string
}
func NewChatwootClient(baseUrl string, accountId int, agentBotToken string) ChatwootClient {
return ChatwootClient{
baseUrl,
accountId,
agentBotToken,
"",
}
}
func NewChatwootClientWithAgentToken(baseUrl string, accountId int, agentBotToken string, agentToken string) ChatwootClient {
return ChatwootClient{
baseUrl,
accountId,
agentBotToken,
agentToken,
}
}
type CreateContactRequest struct {
InboxID int `json:"inbox_id"`
Name string `json:"name,omitempty"`
EMail string `json:"email,omitempty"`
PhoneNumber string `json:"phone_number,omitempty"`
Avatar string `json:"avatar,omitempty"`
AvatarUrl string `json:"avatar_url,omitempty"`
Identifier string `json:"identifier,omitempty"`
CustomAttributes interface{} `json:"custom_attributes,omitempty"`
}
type CreateContactResponse struct {
Payload Payload `json:"payload"`
}
type Payload struct {
Contact Contact `json:"contact"`
}
type Contact struct {
ID int `json:"id"`
ContactInboxes []ContactInbox `json:"contact_inboxes"`
}
type ContactInbox struct {
SourceID string `json:"source_id"`
}
func (client *ChatwootClient) CreateContact(createContactRequest CreateContactRequest) (CreateContactResponse, error) {
url := fmt.Sprintf("%s/api/v1/accounts/%v/contacts", client.BaseUrl, client.AccountId)
requestJSON, err := json.Marshal(createContactRequest)
if err != nil {
return CreateContactResponse{}, err
}
request, err := http.NewRequest(http.MethodPost, url, bytes.NewBuffer(requestJSON))
request.Header.Set("Content-Type", "application/json; charset=UTF-8")
request.Header.Add("api_access_token", client.AgentToken)
if err != nil {
return CreateContactResponse{}, err
}
response, err := http.DefaultClient.Do(request)
if err != nil {
return CreateContactResponse{}, err
}
body, err := io.ReadAll(response.Body)
if err != nil {
return CreateContactResponse{}, err
}
var createContactResponse CreateContactResponse
if err := json.Unmarshal(body, &createContactResponse); err != nil {
return CreateContactResponse{}, err
}
return createContactResponse, nil
}
type CreateNewConversationRequest struct {
SourceID string `json:"source_id"`
InboxID int `json:"inbox_id"`
ContactID string `json:"contact_id,omitempty"`
Status string `json:"status,omitempty"`
}
type CreateNewConversationResponse struct {
ID int `json:"id"`
AccountId int `json:"account_id"`
InboxId int `json:"inbox_id"`
}
func (client *ChatwootClient) CreateNewConversation(createNewConversationRequest CreateNewConversationRequest) (CreateNewConversationResponse, error) {
url := fmt.Sprintf("%s/api/v1/accounts/%v/conversations", client.BaseUrl, client.AccountId)
requestJSON, err := json.Marshal(createNewConversationRequest)
if err != nil {
return CreateNewConversationResponse{}, err
}
request, err := http.NewRequest(http.MethodPost, url, bytes.NewBuffer(requestJSON))
request.Header.Set("Content-Type", "application/json; charset=UTF-8")
request.Header.Add("api_access_token", client.AgentBotToken)
if err != nil {
return CreateNewConversationResponse{}, err
}
response, err := http.DefaultClient.Do(request)
if err != nil {
return CreateNewConversationResponse{}, err
}
if response.StatusCode != 200 {
return CreateNewConversationResponse{}, errors.New("Request failed" + response.Status)
}
body, err := io.ReadAll(response.Body)
if err != nil {
return CreateNewConversationResponse{}, err
}
var createNewConversationResponse CreateNewConversationResponse
if err := json.Unmarshal(body, &createNewConversationResponse); err != nil {
return CreateNewConversationResponse{}, err
}
return createNewConversationResponse, nil
}
type GetMessagesResponse struct {
Meta interface{} `json:"meta"`
Payload ChatwootMessages `json:"payload"`
}
type ChatwootMessages []struct {
Id int `json:"id"`
Content string `json:"content"`
ContentType string `json:"content_type,omitempty"`
Private bool `json:"private,omitempty"`
Sender interface{} `json:"sender,omitempty"`
}
func (client *ChatwootClient) GetMessages(conversationId string) (ChatwootMessages, error) {
url := fmt.Sprintf("%s/api/v1/accounts/%v/conversations/%v/messages", client.BaseUrl, client.AccountId, conversationId)
request, _ := http.NewRequest(http.MethodGet, url, nil)
request.Header.Add("api_access_token", client.AgentToken)
response, err := http.DefaultClient.Do(request)
if err != nil {
return nil, err
}
if response.StatusCode != 200 {
return nil, errors.New("Request failed" + response.Status)
}
responseBody, err := io.ReadAll(response.Body)
if err != nil {
return nil, err
}
var getMessagesResponse GetMessagesResponse
if err := json.Unmarshal(responseBody, &getMessagesResponse); err != nil {
return nil, err
}
return getMessagesResponse.Payload, nil
}
// Struct that allows to build minimal create message requests.
type CreateNewMessageRequest struct {
Content string `json:"content"`
MessageType string `json:"message_type"`
Private bool `json:"private"`
}
type CreateNewMessageResponse struct {
ID int `json:"id"`
Content string `json:"content"`
MessageType int `json:"message_type"` // Chatwoot 2.17.1 returns integers as message type in contrast to the API documentation
Private bool `json:"private"`
}
func NewCreateNewMessageRequest(content string, messageType string, private bool) CreateNewMessageRequest {
return CreateNewMessageRequest{
Content: content,
MessageType: messageType,
Private: private,
}
}
func (client *ChatwootClient) CreateNewMessage(conversationId int, createMessageRequest CreateNewMessageRequest) (CreateNewMessageResponse, error) {
url := fmt.Sprintf("%s/api/v1/accounts/%v/conversations/%v/messages", client.BaseUrl, client.AccountId, conversationId)
requestBodyJSON, err := json.Marshal(createMessageRequest)
if err != nil {
return CreateNewMessageResponse{}, err
}
request, _ := http.NewRequest(http.MethodPost, url, bytes.NewBuffer(requestBodyJSON))
request.Header.Set("Content-Type", "application/json; charset=UTF-8")
request.Header.Add("api_access_token", client.AgentBotToken)
response, err := http.DefaultClient.Do(request)
if err != nil {
return CreateNewMessageResponse{}, err
}
if response.StatusCode != 200 {
return CreateNewMessageResponse{}, errors.New("Request failed" + response.Status)
}
body, err := io.ReadAll(response.Body)
if err != nil {
return CreateNewMessageResponse{}, err
}
var createNewMessageResponse CreateNewMessageResponse
if err := json.Unmarshal(body, &createNewMessageResponse); err != nil {
return CreateNewMessageResponse{}, err
}
return createNewMessageResponse, nil
}
func (client *ChatwootClient) CreateOutgoingMessage(conversationId int, content string) (CreateNewMessageResponse, error) {
return client.CreateNewMessage(conversationId, NewCreateNewMessageRequest(
content,
"outgoing",
false,
))
}
func (client *ChatwootClient) CreateOutgoingPrivateMessage(conversationId int, content string) (CreateNewMessageResponse, error) {
return client.CreateNewMessage(conversationId, NewCreateNewMessageRequest(
content,
"outgoing",
true,
))
}
func (client *ChatwootClient) CreateIncomingMessage(conversationId int, content string) (CreateNewMessageResponse, error) {
return client.CreateNewMessage(conversationId, NewCreateNewMessageRequest(
content,
"incoming",
false,
))
}
func (client *ChatwootClient) CreateIncomingPrivateMessage(conversationId int, content string) (CreateNewMessageResponse, error) {
return client.CreateNewMessage(conversationId, NewCreateNewMessageRequest(
content,
"incoming",
true,
))
}
type AddLabelsRequest struct {
Labels []string `json:"labels"`
}
func (client *ChatwootClient) AddLabels(conversationId int, labels []string) error {
if client.AgentToken == "" {
return errors.New("agentToken is empty. Adding labels requires a Chatwoot agent token")
}
url := fmt.Sprintf("%s/api/v1/accounts/%v/conversations/%v/labels", client.BaseUrl, client.AccountId, conversationId)
requestBody := AddLabelsRequest{
Labels: labels,
}
requestBodyJSON, err := json.Marshal(requestBody)
if err != nil {
return err
}
request, _ := http.NewRequest(http.MethodPost, url, bytes.NewBuffer(requestBodyJSON))
request.Header.Set("Content-Type", "application/json; charset=UTF-8")
request.Header.Add("api_access_token", client.AgentToken)
response, err := http.DefaultClient.Do(request)
if response.StatusCode != 200 {
return errors.New("Request failed" + response.Status)
}
return err
}
func (client *ChatwootClient) AddLabel(conversationId int, label string) error {
if client.AgentToken == "" {
return errors.New("agentToken is empty. Adding labels requires a Chatwoot agent token")
}
url := fmt.Sprintf("%s/api/v1/accounts/%v/conversations/%v/labels", client.BaseUrl, client.AccountId, conversationId)
requestBody := AddLabelsRequest{
Labels: []string{label},
}
requestBodyJSON, err := json.Marshal(requestBody)
if err != nil {
return err
}
request, _ := http.NewRequest(http.MethodPost, url, bytes.NewBuffer(requestBodyJSON))
request.Header.Set("Content-Type", "application/json; charset=UTF-8")
request.Header.Add("api_access_token", client.AgentToken)
response, err := http.DefaultClient.Do(request)
if response.StatusCode != 200 {
return errors.New("Request failed" + response.Status)
}
return err
}
func (client *ChatwootClient) Assign(conversationId int, assignee_id int) error {
if client.AgentToken == "" {
return errors.New("agentToken is empty. Adding assignments requires a Chatwoot agent token")
}
url := fmt.Sprintf("%s/api/v1/accounts/%v/conversations/%v/assignments", client.BaseUrl, client.AccountId, conversationId)
requestBody := fmt.Sprintf(`{"assignee_id": %v}`, assignee_id)
requestBodyAsBytes := []byte(requestBody)
request, _ := http.NewRequest(http.MethodPost, url, bytes.NewBuffer(requestBodyAsBytes))
request.Header.Set("Content-Type", "application/json; charset=UTF-8")
request.Header.Add("api_access_token", client.AgentToken)
response, err := http.DefaultClient.Do(request)
if response.StatusCode != 200 {
return errors.New("Request failed" + response.Status)
}
return err
}
func (client *ChatwootClient) AssignTeam(conversationId int, team_id int) error {
if client.AgentToken == "" {
return errors.New("agentToken is empty. Adding assignments requires a Chatwoot agent token")
}
url := fmt.Sprintf("%s/api/v1/accounts/%v/conversations/%v/assignments", client.BaseUrl, client.AccountId, conversationId)
requestBody := fmt.Sprintf(`{"team_id": %v}`, team_id)
requestBodyAsBytes := []byte(requestBody)
request, _ := http.NewRequest(http.MethodPost, url, bytes.NewBuffer(requestBodyAsBytes))
request.Header.Set("Content-Type", "application/json; charset=UTF-8")
request.Header.Add("api_access_token", client.AgentToken)
response, err := http.DefaultClient.Do(request)
if response.StatusCode != 200 {
return errors.New("Request failed" + response.Status)
}
return err
}