If in doubt, ask a question on one of our Kentico managed forums, where the Kentico community and our Kentico MVPs will be happy to provide you some guidance.
- Kentico DevNet - for questions about Kentico Xperience 13 and earlier versions of Kentico's DXP and CMS products.
- Kentico Community Portal Q&A - for questions about Xperience by Kentico.
If you find a bug, feel free to fix it yourself, or report it through the Issues tab in the GitHub repository.
You will find the level of support by Kentico in the README.md file for each repository/contribution.
Currently, Kentico has the following support policies:
- Full support by 7-day bug-fix policy: This contribution is covered by Kentico's 7-day bug-fix policy. If an issue is found, please, create a new issue in this repository describing the problem or contact us at support@kentico.com or https://community.kentico.com/support for further assistance. We promise to fix any bug without a feasible workaround within 7 business days.
- Kentico Labs limited support: This contribution is not directly supported or maintained by Kentico. It serves to illustrate some specific functionality or is a proof of concept for a specific version of the product. Feel free to contribute yourself, file an issue, fix bugs, but Kentico does not guarantee any assistance nor support.